Willis Towers Watson Reviews | Glassdoor

Willis Towers Watson Reviews

Updated December 6, 2017
207 reviews

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207 Employee Reviews

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Pros
  • Willis Towers Watson makes its employees a priority and offers a good work / life balance (in 142 reviews)

  • Managers have a grown up attitude and are more than happy for you to work from home (in 47 reviews)

Cons
  • It can be tricky to maintain work / life balance (in 141 reviews)

  • can be exposed to long hours of work or shifting schedules; uncertain career path (in 83 reviews)

More Pros and Cons

  1. Helpful (1)

    "worst ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Willis Towers Watson full-time

    Pros

    no pros to report here

    Cons

    very poor structure culture and values

    Advice to Management

    reconsider structure, culture and values


  2. Helpful (4)

    "Technology and Administration "Solutions""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Chicago, IL
    Former Employee - Business Analyst in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Willis Towers Watson full-time (More than a year)

    Pros

    Initial Pay and Benefits, Humanitarian Functions, Telecommuting Capability

    Cons

    NO management structure. Passive aggressive environment. Little opportunity for growth. Work/Life balance is terrible and demand to work long hours and weekends just gets worse as you progress. Little to no acknowledgement of your contributions.

    Advice to Management

    My last manager literally got angry when I addressed to him the hours and weekends I was working and immediately reported my "bad attitude" to the TAS lead. I had little to NO recourse to what I was trying to say. I went from being a "great asset" the first year, to being terminated the next. I've only had three employers in 20 years, and only this one has had a negative impact on my life.

  3. Helpful (2)

    "Actuarial Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Memphis, TN
    Former Employee - Anonymous Employee in Memphis, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Willis Towers Watson full-time (Less than a year)

    Pros

    You will have chances to work with a lot of experienced actuaries

    Cons

    expect you to work overtime every week; micro management on people instead of projects; impossible to have communications

    Advice to Management

    Don't overdo diversity; some of the employees cannot do the job


  4. Helpful (1)

    "Would not recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Services Assistant in Nashville, TN
    Current Employee - Client Services Assistant in Nashville, TN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Willis Towers Watson full-time (More than a year)

    Pros

    Receive insurance designation of CISR and state licenses

    Cons

    No accountability for performance or room for growth


  5. "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Richardson, TX
    Former Employee - Customer Service Representative in Richardson, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Willis Towers Watson full-time (More than a year)

    Pros

    Great company to get knowledge of Medicare Ins and supplemental ins industry

    Cons

    They offer your insurance but its too expensive. If you come on board as Benefit advisor you make more money. They will help you get your ins license

    Advice to Management

    Make ins affordable to all employees


  6. Helpful (1)

    "If you are reading this, and you have the ability to forward this feed back, do the right thing."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Willis Towers Watson full-time (More than a year)

    Pros

    The best part of about my time at Willis towers Watson is learning a industry that I had no experience in. The work load is heavy so it teaches you how to adapt.

    Cons

    The culture of Willis Towers Watson "Service center " is very unprofessional. My onboarding class was lead by a woman who stated "I don't need to know your name because most of you won't be here long" . She was completely correct. They hire to fire, I came in with a class of 12 and they fired them all in a four month span. The hire for open enrollment and then once you are not needed they build a file of every error you've had to fire you. Unfortunately I was a asset, so I have kept my position. But only by a thin string. If you are a minority you will have to be twice as good as your peers. And don't you think about challenging authority because you will shamed through the whole service center. This is a environment where you have to stroke you manger or team leads ego for advancement. Your skill has very little to do with it. They all make you feel replaceable and always promoting a dirty fight between peers for advancement.

    Advice to Management

    To be more responsible for actions, and take ownership. The managers in the service center definitely need a make over. Be professional and lead by example. Most were handed their jobs because the company was so small. But they expect for you to be perfect and do things they have any Idea how to do.


  7. Helpful (1)

    "Nepotism Reigns"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Richardson, TX
    Former Employee - Analyst in Richardson, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Willis Towers Watson full-time (More than 5 years)

    Pros

    Amazing tools available to help customers. The programmers and web developers have created an amazingly symbiotic system to make the job easier.

    Cons

    All management is related. Its a Mormon thing. You can never crack the inner circle of management. Jobs are rarley advertised but just handed over to favorites.

    The company has been bought out by WTW but this division is treated like a piston in the engine of the Titanic..No one cares.

    High high staff turnover. No set criteria on firing people at end of season. Its all about who grovels the most to management.

    Advice to Management

    This place needs a clean sweep of management because for long it has been run as a partisan polyarchy. Your acquisition has turned this job into a sales job and beneficiaries do not like the pushy tactics. Beware

  8. "Review of Willis Towers Watson"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in Denver, CO
    Former Contractor - Anonymous Contractor in Denver, CO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Willis Towers Watson as a contractor (More than a year)

    Pros

    Free granola bars and coffee.

    Cons

    Corporation is full of overpromoted long timers.


  9. "Pension Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Willis Towers Watson full-time (More than a year)

    Pros

    Work / Life balance is pretty good

    Cons

    Pay is criminal for what is expected

    Advice to Management

    Make pay more competitive


  10. Helpful (1)

    "Terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Willis Towers Watson full-time

    Pros

    None at all. Was a terrible place to work.

    Cons

    Terrible place to work, very cut throat culture.


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