Willis Towers Watson Reviews | Glassdoor

Willis Towers Watson Reviews

Updated August 20, 2017
1,682 reviews

Filter

Filter

Full-timePart-time

1,682 Employee Reviews

Sort: PopularRatingDate

Pros
  • Best company to provide work life balance (in 130 reviews)

  • Managers have a grown up attitude and are more than happy for you to work from home (in 41 reviews)

Cons
  • It can be tricky to maintain work / life balance (in 134 reviews)

  • can be exposed to long hours of work or shifting schedules; uncertain career path (in 77 reviews)

More Pros and Cons

  1. Helpful (2)

    "Compartmentalized mega-corporation that does not seem to understand the insurance middle-market from the inside or out."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lawrence, KS
    Former Employee - Anonymous Employee in Lawrence, KS
    Doesn't Recommend
    No opinion of CEO

    Pros

    The benefits package is solid and comparable to other large corporations.

    Cons

    Very little communication between departments. Rather than offices working as one team/unit, their structure is extremely compartmentalized. Example: Claims department told one thing in regional conference calls; producers told another in theirs; commercial lines told yet another story in theirs. Did not seem to be any communication between department heads at the top of the food chain, they all just tried to do their own thing (doesn't work on a local level!)

    Advice to Management

    Listen to the HRH people that you purchased - they understand middle market far better than you seem to.


  2. Helpful (4)

    "One flag is gone! The acquisition of HRH will be the demise of Willis as we knew it!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Tampa, FL
    Current Employee - Account Executive in Tampa, FL
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The only pros is that some compliance is being upheld.

    Cons

    Legacy HRH in management are doing a poor job. The quality of work has decreased considerably. Very disappointing.

    Advice to Management

    Go back to the "old Willis".

  3. Helpful (3)

    "It was good but the former culture lasted"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Office Services Manager in Los Angeles, CA
    Former Employee - Office Services Manager in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Willis Towers Watson full-time (More than 8 years)

    Pros

    TW has a good reputation with clients.

    Cons

    TW does not pay well and does not solicit staff input when making decisions that impacts how people work within the organization. This company is not transparent. Management always shocks their staff with new process, systems, and methods that consistently fails. On many occassion, people get so frustrated and causes them to look for greener pastures.

    Advice to Management

    Listen to your staff because they are the best asset you have. You have already lost a lot of good people so please take good care of whoever is left in your company.


  4. Helpful (3)

    "Competitive salary doesn't make up for micromanaging and lack of training"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Manager in San Francisco, CA
    Current Employee - Client Manager in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Willis Towers Watson full-time (Less than a year)

    Pros

    -Competitive salary
    -Some flexibility in schedule worked
    -Good name to have on your resume

    Cons

    -No training or mentorship whatsoever. They are very dismissive when you express interest in further training
    -'Big brother' is in full effect here. Micromanaging your comings and goings, reading your emails, monitoring your instant messages.
    -Terrible and expensive benefits
    -Extremely conservative environment (dress code, etc.)
    -Those promoted to management rolls have little to no experience managing others and it's evident.
    -No team environment between producers and service staff. 'Us against them' mentality. You are disregarded if you're not selling.

    Advice to Management

    -Invest and show some interest in training and developing new employees. The 'on-boarding' process is a mess and it goes downhill from there.
    -Spend less time micromanaging and more time on developing trust and good working relationships with employees
    -Promote a team approach
    -Management structure changed 3 times in 3 months; doesn't send a message of stability to your employees


  5. Helpful (5)

    "WORST company in the industry! Keep looking!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Radnor, PA
    Current Employee - Anonymous Employee in Radnor, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Willis Towers Watson full-time (More than a year)

    Pros

    NONE! NONE! NONE! NONE! NONE!

    Cons

    Egos of the management...top to local! Local management, original Willis employees, harrasses employees with HR and senior management aware of the situation and nothing is ever done about it!
    Micromanagement
    Benefits are terrible and expensive!
    Cash retention bonus is a disgrace! I know several people including myself who are stuck in a terrible job because if we were to leave, we would have to pay the company back bonuses we've earned on our own merit! Willis has actually gone after peoples' homes because they didnt pay the bonus back! More than half of my office hate their job and want to leave but are afraid to.
    CEO Joe P. GET HIM OUT! All he cares about is himself and making his $ before he retires this summer!

    Advice to Management

    Reverse everything Joe P. implemented! Listen to the dozens of employees who complain about local management and do something about it! We all can't be lieing! Revise benefits. Half my paycheck should not be going towards benefits and it'd only me! Hire a new CEO who cares about their employees and not just #s!


  6. "A smelly surprise"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Bathrooms were very clean and well maintained

    Cons

    Office smelled really really bad


  7. Helpful (1)

    "With the merger the company was loaded with upper management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Actuary Analyst in Seattle, WA
    Former Employee - Actuary Analyst in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Willis Towers Watson full-time (More than 3 years)

    Pros

    good starting pay and nice people

    Cons

    no worklife balance and way to many bosses

  8. Helpful (1)

    "Overall disappointing experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Data Analyst
    Former Employee - Data Analyst
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Willis Towers Watson full-time (More than 5 years)

    Pros

    There are many opportunities to work solo and take the lead which provides you with numerous chances to grow and learn. Will support insurance education.

    Cons

    Wide range of expectations and different salaries. Many times leadership will go unrecognized and/or unrewarded. Company is in a constant state of flux which makes the environment tough to work in.

    Advice to Management

    Reward your associates before they leave, they are your life blood.


  9. Helpful (4)

    "Post Merger Disaster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Analyst in Atlanta, GA
    Current Employee - Senior Analyst in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Willis Towers Watson full-time (More than 8 years)

    Pros

    Fruit in break rooms, Nice building and relatively clean office space, jeans allowed on Friday and in summer, excellent healthcare benefits

    Cons

    The enormity of stress and workloads are so extraordinary, you will pay for it via burgeoning health problems and decline. Since the merger (over 2 years ago) employees in every line of business are overworked and paranoid of working with others from the former "other side" (they still refer to you as a former Towers Perrin person or Watson Wyatt) and of being pushed out of their job. Hence, there is an unending stream of back-stabbing, collusion and throwing everyone under the bus. Horribly tense, jagged pins-and-needles environment.

    Advice to Management

    Don't roll out expensive flag-waving tech initiatives which only completely hinder productivity and make life miserable. Compensate talent.


  10. Helpful (5)

    "They will use your industry knowledge and then cut you lose for someone cheaper at the first opportunity."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Manager in Denver, CO
    Former Employee - Program Manager in Denver, CO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Willis Towers Watson full-time (More than 3 years)

    Pros

    It's a large company with a lot of resources so you can get things done if you work at it. You can work anywhere in the world in a number of different roles.

    Cons

    You are treated like an asset, so like a computer, you can be replaced at any time. Quite a few people leave, but not many retire.


Showing 1,682 of 1,830 reviews
Reset Filters