Willis Towers Watson Reviews | Glassdoor

Willis Towers Watson Reviews

Updated June 27, 2017
1,617 reviews

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Full-time Part-time

1,617 Employee Reviews

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Pros
  • Best company to provide work life balance (in 127 reviews)

  • Managers have a grown up attitude and are more than happy for you to work from home (in 42 reviews)

Cons
  • It can be tricky to maintain work / life balance (in 133 reviews)

  • can be exposed to long hours of work or shifting schedules; uncertain career path (in 75 reviews)

More Pros and Cons

  1. Helpful (1)

    "Not a bad experience, but I am underutilized"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Actuarial Analyst in San Francisco, CA
    Current Employee - Actuarial Analyst in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Willis Towers Watson full-time (Less than a year)

    Pros

    Job security, ability to work with high level consultants and actuaries, good exam program, willingness to teach you the basics

    Cons

    Turnover is extremely high, put into high pressure situations consistently, hours and project management can be very bad at times


  2. Helpful (1)

    "Seasonal Benefit Advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Benefits Advisor in Richardson, TX
    Current Employee - Benefits Advisor in Richardson, TX
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Willis Towers Watson full-time (More than a year)

    Pros

    Lots of training - resources provided to obtain insurance license(s) - training and fees paid. Great opportunity to make a significant difference in the lives of the retirees being assisted in choosing appropriate healthcare insurance solutions. Diversity is embraced.

    Cons

    Seasonal Benefit Advisors are temporary employees - with no benefits - most full time, some part time. The "Season" is the annual election period from Oct 15 - Dec 7 - the temporary status has no defined end.
    Once you are trained, licensed and declared ready to sell, every day is like playing survivor - what are you going to step in that is going to get you voted off the island? The game is constantly changing, huge amounts of resources are allocated to creating newer and better rules and enforcement systems – nothing is done to significantly recognize and reward those who embody the stated company vision of “client focus – teamwork – integrity – respect – excellence”.

    Advice to Management

    1. Look closely at the user experience at the point of the business - there's a dizzying array of information to understand and use properly just in Medicare and each of the carrier's plans - don't add to that with a myriad of systems, passwords, different interfaces and makeshift workarounds to accomplish the work. If something is required a certain way, build it into the systems to support that - eg if enrollment transfer notes need to have a precise wording and content, then build it into the transfer process - one login to do everything - one system to keep track of time scheduled and worked. Streamline, simplify, eliminate redundancy, put the team behind those on the front line.
    2.Feed what you want to grow. Currently you are growing a very mean-spirited, self-centered, shady, disrespectful organization, where mediocrity is the norm and excellence is a pipe dream.
    3. Rein in Workforce. If a Manager or Supervisor says that points need to be removed, then have them removed – stop treating everyone as liars and thieves.
    4. Is “Your Medicare advocates for life” just market speak, or does it define what we’re really hoping to accomplish? Flesh out what that really means in every role and every position throughout the company.
    5. What is the reading list to help everyone grow towards a united mindset of what it means to be part of Willis Towers Watson? Perhaps start with EntreLeadership?
    6. Identify a clear, positive growth path to retain the resources you put so much time and money into.

  3. Helpful (1)

    "Terrible"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Willis Towers Watson full-time

    Pros

    None at all. Was a terrible place to work.

    Cons

    Terrible place to work, very cut throat culture.


  4. Helpful (2)

    "Good Foundation"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Benefits Analyst in Bloomington, MN
    Current Employee - Benefits Analyst in Bloomington, MN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Willis Towers Watson full-time (More than 3 years)

    Pros

    Allows you to gain experience quickly and flexible work schedule.

    Cons

    Poor compensation and little to no recognition or chance of moving up, no matter how hard you work.


  5. "Pretty Good Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Benefits Advisor in Richardson, TX
    Current Employee - Benefits Advisor in Richardson, TX
    Recommends
    Approves of CEO

    I have been working at Willis Towers Watson full-time (More than 3 years)

    Pros

    VERY EASY. They offer 401K and pension benefits for full time permanent employees. This is a good entry level job with a decent base pay.

    Cons

    Its a temporary job and can take several years to become permanent. The bonus structure is not high and the advancement ceiling comes rather quickly.


  6. "broker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Insurance Broker in San Jose, CA
    Current Employee - Insurance Broker in San Jose, CA
    Neutral Outlook
    No opinion of CEO

    I have been working at Willis Towers Watson full-time (More than 3 years)

    Pros

    now a larger company with more business lines

    Cons

    still working on merging leadership


  7. "Mostly positive experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Nashville, TN
    Former Employee - Anonymous Employee in Nashville, TN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Willis Towers Watson full-time (More than 3 years)

    Pros

    Good benefits, PTO package, nice offices, good co-workers. Occasionally received perks such as free lunch or ice cream. Casual dress 5 days per week. Offices all over the world so lots of interaction with lots of different people.

    Cons

    Lower salaries than national average for several key frontline departments. Merger between the two companies was confusing for staff. Folks were left wondering if they would be out of a job. Management couldn't or wouldn't provide much insight as to merger details.

  8. "Good Company - Bad Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pension Administrator in Phoenix, AZ
    Former Employee - Pension Administrator in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Willis Towers Watson full-time (Less than a year)

    Pros

    Great building
    Great Coworkers
    Great Low Level Magangement

    Cons

    Absolutely no room for growth

    Advice to Management

    Create more professional positions, no one wants to work in a call center if they have a degree.


  9. "Review depends on where you sit"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    No opinion of CEO

    I have been working at Willis Towers Watson full-time (More than 5 years)

    Pros

    A lot of growth opportunity within the businesses, flexible locations/schedules

    Cons

    Limited career opportunity within corporate functions


  10. "It is okay if you do not mind being micro- managed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Benefits Advisor in Tempe, AZ
    Current Employee - Benefits Advisor in Tempe, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Willis Towers Watson full-time (Less than a year)

    Pros

    The company really does look out for its retirees and puts them first

    Cons

    The micromanaging is getting out of control, they can't give you a day when you are going to get a raise or when you are going to get a full-time offer

    Advice to Management

    Be careful with how you treat your employees you over micromanage they are seasonal employees you need them


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