Willis Towers Watson Reviews | Glassdoor

Willis Towers Watson Reviews

Updated August 17, 2017
1,680 reviews

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1,680 Employee Reviews

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Pros
  • Best company to provide work life balance (in 130 reviews)

  • Managers have a grown up attitude and are more than happy for you to work from home (in 41 reviews)

Cons
  • It can be tricky to maintain work / life balance (in 134 reviews)

  • can be exposed to long hours of work or shifting schedules; uncertain career path (in 77 reviews)

More Pros and Cons

  1. Helpful (1)

    "San Diego Service Center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Willis Towers Watson full-time (More than 5 years)

    Pros

    Once converted to full time associate, position is very secure

    Cons

    Poor pay and benefit structure, which continues to get worse year to year with the merger
    Negligible room for actual advancement or promotion based on merit, people are more often promoted who are not deserving/qualified due to favoritism (i.e. people leave the company and return later with a promotion)
    Too much time wasted on meaningless PE process

    Advice to Management

    Focus on taking care of your employees with better pay and benefits., in turn the employees will be happier and do a better job of taking care of your clients.


  2. "Good First Job"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Willis Towers Watson full-time

    Pros

    Pay, People, Challenge of job

    Cons

    High Stress, Repetitive work, Can be long hours

  3. "Licensed Benefits Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Licensed Benefits Advisor in Richardson, TX
    Former Employee - Licensed Benefits Advisor in Richardson, TX
    Recommends

    I worked at Willis Towers Watson full-time (Less than a year)

    Pros

    Nice work environment. I liked their training programs.

    Cons

    Increase parking space. The office space is a little bit squeezed out having to work too close to your neighbor

    Advice to Management

    Keep up the good work. Increase the bonuses


  4. "Business Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Tampa, FL
    Current Employee - Business Analyst in Tampa, FL
    Neutral Outlook
    Approves of CEO

    I have been working at Willis Towers Watson full-time (Less than a year)

    Pros

    The acquisition of Acclaris by Willis Towers Watson.

    Cons

    benefits are basic with HDHP, work from home option is not applied in a standard manner

    Advice to Management

    Focus on career pathing and promotion opportunities for everyone.


  5. "Company culture is good but pay quite less"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Willis Towers Watson full-time

    Pros

    Good culture and work ethics

    Cons

    Low growth rate and pay scale


  6. "Bon environnement de travail. Opportunités d'évolution."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Willis Towers Watson full-time (More than a year)

    Pros

    Structure en plein essor ce qui crée beaucoup d'opportunités en interne. Collaborateurs et Managers disponibles. Très bon environnement de travail.

    Cons

    Manque de clarté de la vision du Top Management. Grille Salariale, Bonus, Avantages liés à la fonction qui varientdu simple au double d'un employé à l'autre

    Advice to Management

    Devrait mieux communiquer sur la vision à moyen et long terme du Groupe. Gros travail à faire sur la politique RH


  7. "Senior Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Thane (India)
    Former Employee - Anonymous Employee in Thane (India)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Willis Towers Watson full-time (More than 3 years)

    Pros

    Work life balance is good. I made wonderful friends for life.
    If you are in your manager's good-books then you are sorted for life. Your retirement candidacy is guaranteed.

    Cons

    Willis is a very good place to work but everything and everyone is at the manager's mercy.
    I agree that everyone has their favorites, but my manager used to go to great lengths to promote his favorites and downgrade his non-favorites.

    Advice to Management

    Do not decentralize so much power to managers

  8. "VeryGood Company to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mumbai (India)
    Current Employee - Anonymous Employee in Mumbai (India)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Willis Towers Watson full-time (Less than a year)

    Pros

    1. Good work life balance
    2. Nice infrastructure
    3. Nice people to work with
    4. decent Salaries
    5. very good higher management
    6. New technologies to work with.
    7. Fun activities

    Cons

    Not found any till date


  9. "An experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Benefits Advisor in Richardson, TX
    Current Employee - Benefits Advisor in Richardson, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Willis Towers Watson full-time (More than 3 years)

    Pros

    This company is the leading edge of benefits. I enjoy working for them.

    Cons

    I can think of is that the pay should be higher especially in comparison to other companies. However they are working on that. Also I think they they need a daycare for employees. If you are a parent of a young child its harder to work here with the closing shift being 8pm. They do have late shifts and shift bids.


  10. "If you are reading this, and you have the ability to forward this feed back, do the right thing."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Willis Towers Watson full-time (More than a year)

    Pros

    The best part of about my time at Willis towers Watson is learning a industry that I had no experience in. The work load is heavy so it teaches you how to adapt.

    Cons

    The culture of Willis Towers Watson "Service center " is very unprofessional. My onboarding class was lead by a woman who stated "I don't need to know your name because most of you won't be here long" . She was completely correct. They hire to fire, I came in with a class of 12 and they fired them all in a four month span. The hire for open enrollment and then once you are not needed they build a file of every error you've had to fire you. Unfortunately I was a asset, so I have kept my position. But only by a thin string. If you are a minority you will have to be twice as good as your peers. And don't you think about challenging authority because you will shamed through the whole service center. This is a environment where you have to stroke you manger or team leads ego for advancement. Your skill has very little to do with it. They all make you feel replaceable and always promoting a dirty fight between peers for advancement.

    Advice to Management

    To be more responsible for actions, and take ownership. The managers in the service center definitely need a make over. Be professional and lead by example. Most were handed their jobs because the company was so small. But they expect for you to be perfect and do things they have any Idea how to do.


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