Willis Towers Watson Reviews | Glassdoor

Willis Towers Watson Reviews

Updated October 16, 2017
1,749 reviews

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1,749 Employee Reviews

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Pros
  • Willis Towers Watson makes its employees a priority and offers a good work / life balance (in 136 reviews)

  • Managers have a grown up attitude and are more than happy for you to work from home (in 46 reviews)

Cons
  • work life balance can get a little tricky from time to time (in 138 reviews)

  • can be exposed to long hours of work or shifting schedules; uncertain career path (in 84 reviews)

More Pros and Cons

  1. Helpful (2)

    "Becoming more and more of a sweatshop."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Actuarial Analyst
    Current Employee - Senior Actuarial Analyst
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Willis Towers Watson full-time (More than 5 years)

    Pros

    Very smart consultants and upper level people

    Cons

    Work/pay expectations, not very smart new hires, poor training.

    Advice to Management

    Invest in the best and brightest at the start of their careers and then pay to train them.


  2. Helpful (1)

    "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Pittsburgh, PA
    Current Employee - Customer Service Representative in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Willis Towers Watson full-time (Less than a year)

    Pros

    If you show up, be on time and follow the rules for quality you can have a solid career here with every opportunity to move into new roles or new departments

    Cons

    Pretty strict to-the-minute time in/time out. Thats the nature of the business and not exactly a ding at WTW. Also, scheduling is done off-site and its a process to request time off.

  3. Helpful (2)

    "Disorganized and lacking culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in New York, NY
    Current Employee - Manager in New York, NY
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Willis Towers Watson full-time (More than 3 years)

    Pros

    Knowledgeable coworkers (who will eventually get poached).

    Cons

    I am a legacy Willis employee (prior to the WTW merger) and have always been shocked at the utter lack of structure. The only thing they truly value is revenue production. The leadership is mostly arrogant and incompetent. Too much dependency on external consultants.

    Very limited benefit package. They also stopped providing employee stock options...

    Advice to Management

    Stop feeding the employees lip service


  4. Helpful (1)

    "Good place to grow into consulting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Communications Consultant in Minneapolis, MN
    Former Employee - Communications Consultant in Minneapolis, MN
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Willis Towers Watson full-time (More than 3 years)

    Pros

    Good preparation for client-facing sales role; by and large, decent people

    Cons

    Typically ambivalent to employees and stingy with pay increases/incentives

    Advice to Management

    ...won't be heeded anyway


  5. Helpful (1)

    "worst ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Willis Towers Watson full-time

    Pros

    no pros to report here

    Cons

    very poor structure culture and values

    Advice to Management

    reconsider structure, culture and values


  6. Helpful (1)

    "An experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Benefits Advisor in Richardson, TX
    Current Employee - Benefits Advisor in Richardson, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Willis Towers Watson full-time (More than 3 years)

    Pros

    This company is the leading edge of benefits. I enjoy working for them.

    Cons

    I can think of is that the pay should be higher especially in comparison to other companies. However they are working on that. Also I think they they need a daycare for employees. If you are a parent of a young child its harder to work here with the closing shift being 8pm. They do have late shifts and shift bids.


  7. Helpful (2)

    "Actuarial Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Memphis, TN
    Former Employee - Anonymous Employee in Memphis, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Willis Towers Watson full-time (Less than a year)

    Pros

    You will have chances to work with a lot of experienced actuaries

    Cons

    expect you to work overtime every week; micro management on people instead of projects; impossible to have communications

    Advice to Management

    Don't overdo diversity; some of the employees cannot do the job

  8. "Good First Job"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Willis Towers Watson full-time

    Pros

    Pay, People, Challenge of job

    Cons

    High Stress, Repetitive work, Can be long hours


  9. Helpful (2)

    "Technology and Administration "Solutions""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Chicago, IL
    Former Employee - Business Analyst in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Willis Towers Watson full-time (More than a year)

    Pros

    Initial Pay and Benefits, Humanitarian Functions, Telecommuting Capability

    Cons

    NO management structure. Passive aggressive environment. Little opportunity for growth. Work/Life balance is terrible and demand to work long hours and weekends just gets worse as you progress. Little to no acknowledgement of your contributions.

    Advice to Management

    My last manager literally got angry when I addressed to him the hours and weekends I was working and immediately reported my "bad attitude" to the TAS lead. I had little to NO recourse to what I was trying to say. I went from being a "great asset" the first year, to being terminated the next. I've only had three employers in 20 years, and only this one has had a negative impact on my life.


  10. Helpful (1)

    "Low Paying Politically Correct Orwellian"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Denver, CO
    Current Employee - Consultant in Denver, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Willis Towers Watson full-time (More than 5 years)

    Pros

    I can't think of any.

    Cons

    The company hires recent college graduates on contracts to avoid paying benefits and market competitive salaries. As a result the average life expectancy for a new hire is about 2 years. Entry level employees do not get promoted to higher level roles. Promotions are not performance based but rather on favoritism no matter how well you perform. Higher level roles are always filled by outside hires. The companies marketing attempts to be an EEOC employee are not even close. Management is Orweillian in their approach to employees. Desk tops are monitored and information is publicly disseminated in a manner that forces employees to leave even high performing ones. Employees are not developed, appreciated or retained. Employees are disposable. Senior employees and Managers that misbehave, under perform or lack the abilities for their roles are not held accountable. Human Resources thinks it has the ability to rewrite reality. Not a reliable, trustworthy or useful way to way to approach work place issues.

    Advice to Management

    I have much advice for management but the company is run by tyrants who will protect themselves regardless of the truth. My advice for the board or directors is to remove all the managers from this location. Hire back the employees who performed in the past, promote some to management and get managers who have the skills, ethics and work ethic to be in a leadership role.


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