Willis Towers Watson Reviews | Glassdoor

Willis Towers Watson Reviews

Updated September 19, 2017
498 reviews

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498 Employee Reviews

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Pros
  • Best company to provide work life balance (in 131 reviews)

  • Managers have a grown up attitude and are more than happy for you to work from home (in 43 reviews)

Cons
  • It can be tricky to maintain work / life balance (in 136 reviews)

  • can be exposed to long hours of work or shifting schedules; uncertain career path (in 79 reviews)

More Pros and Cons

  1. Helpful (1)

    "Firm In Uncomfortable Transition"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I have been working at Willis Towers Watson full-time

    Pros

    Wealth of human capital and industry knowledge; collaborative environment; excellent pay and benefits

    Cons

    Firm still in transition more than a year after most recent merger; roll-out of new performance evaluation structure poorly executed

    Advice to Management

    Management used to view people as more than just contributions to the bottom line. Associates feel this disconnect, and, little by little, it'll erode morale of associates at all levels


  2. "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Willis Towers Watson full-time

    Pros

    Awesome people, no micro-managing, and flexible.

    Cons

    Not a ton of room for growth

  3. "Good"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    Pros

    Strong company with many opportunities.

    Cons

    Compensation is an issue in some business segments


  4. "Benefit Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Beauty Advisor in Richardson, TX
    Former Employee - Beauty Advisor in Richardson, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Willis Towers Watson full-time (More than a year)

    Pros

    Enjoyed working at Willis Towers Watson as a Benefit Advisor. I was able to help and advise people with their medical supplemental plans. The company offers seasonal position during the Annual Enrollment Period (AEP) and does not offer many full-time positions. Good position to have for a short period of time.

    Cons

    Company did not offer room for advancement. Because it is a seasonal position, there really isn't many opportunities for a permanent full-time position. People have to work at least 20 consecutive months before they have an opportunity for a permanent position. When it does you can be demoted for lack of business along with a pay cut.

    Advice to Management

    Management at times was not very good. The pay raise in 2016 was a joke. For those who made more money after working more than two season during the AEP, they lost money when you decreased the monthly bonus. In essence, the decreased in monthly bonus cancelled any true pay raise. Shame on you for your false claim of a pay raise, which really was not that much.


  5. "Job is very from filing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Services Representative in Bloom, ND
    Former Employee - Customer Services Representative in Bloom, ND
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The pay is amazing, long hours over time is frequent great place to start a career if that's what you're looking for

    Cons

    Crappy no it all managers, flooded with calls, very little time in between calls. Short lunch breaks and constant go go go

    Advice to Management

    Treat employees better


  6. "Stability challenges due to mergers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at Willis Towers Watson full-time

    Pros

    Extremely bright and collaborative co-works. Enjoyed working with such talented people.

    Cons

    Stability and transparency of leadership due to mergers has caused anxiety and distrust of those higher leadership roles. Leaders do not seem to trust those under their purview.

    Advice to Management

    Trust your teams to do the right thing. Be less command and control and more transparent.


  7. "Ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Willis Towers Watson full-time (Less than a year)

    Pros

    Nice People
    Nice Building
    Good Benefits

    Cons

    Hierarchical
    Not as open as they claim

  8. "It's alright"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Reasonable hours. Not much pressure.

    Cons

    It's in a dying industry.


  9. "Take the good with the bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Willis Towers Watson full-time (More than a year)

    Pros

    The culture can be very collaborative. There is incredible flexibility to work remotely. Even in a year of less than great results, all employees were given raises and bonuses.

    Cons

    Sales teams have too much to say about the groups supporting them, and demand changes be made based on opinion, not fact. Leaders in Operations have very little actual experience working the processes they are implementing.

    Advice to Management

    Start utilizing the professionals you have on staff when making changes . The sales teams are great at sales, however they should not have so much control over Operations.


  10. "Employees are not appreciated"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Chicago, IL
    Current Employee - Consultant in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Willis Towers Watson full-time (More than 5 years)

    Pros

    Flexible work arrangements, depending on practice

    Cons

    Everything else is a con

    Advice to Management

    Reward employees or you will lose top talent! Stop skimming bonuses for employees while pocketing millions for yourself!


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