Willis Towers Watson Reviews | Glassdoor

Willis Towers Watson Reviews

Updated April 27, 2017
562 reviews

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562 Employee Reviews

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Pros
  • Best company to provide work life balance (in 114 reviews)

  • Managers have a grown up attitude and are more than happy for you to work from home (in 37 reviews)

Cons
More Pros and Cons

  1. Helpful (1)

    "Account Executive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Addison, TX
    Current Employee - Account Executive in Addison, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Willis Towers Watson full-time (More than a year)

    Pros

    Great culture. Towers Watson and Willis are a good fit and will gain synergy. Good employees and work environment.

    Cons

    A little slow to act. Lots of top management.


  2. "I love this company !"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in San Diego, CA
    Current Employee - Customer Service Representative in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good pay, work life balance, and great atmosphere to be around.

    Cons

    Blackout period and the traffic is horrible going to work.

    Advice to Management

    None


  3. Helpful (1)

    "Customer Service Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in San Diego, CA
    Current Employee - Customer Service Representative in San Diego, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Willis Towers Watson (More than a year)

    Pros

    Casual workplace in a professional setting. Everyone has their own cubicle and the company moves you around the office, unlike other call center layouts. Fortune 500 company working in benefits for other fortune 500 companies, so the systems are in place for training and daily processes to assist the clients. Since they hire temporary workers first, you have a great change of team members and then they may offer permanent roles after about 8-12 months of service.

    Cons

    Short lunches! We receive only 30 minutes to grab/prepare lunch and make it downstairs to enjoy some fresh air. Free soda isn't a benefit, it is a detriment to the health of the employee's.

    Advice to Management

    Please offer 45 minute to one hour lunches to those that will come in earlier to adjust for the time.


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  5. "Talent Advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Talent in Philadelphia, PA
    Current Employee - Talent in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Willis Towers Watson full-time (More than 3 years)

    Pros

    Amazing colleagues, work from home options, Pension plan

    Cons

    Find it hard to find cons to list. However, maybe more additional bonus to be paid out through out the year

    Advice to Management

    To constantly look for opportunities to improve and promote the people


  6. "WTW MKE"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Arlington Heights, IL
    Former Employee - Anonymous Employee in Arlington Heights, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Willis Towers Watson full-time (More than a year)

    Pros

    Great people and intellectual capital to help clients. People are willing to help each other. Great team

    Cons

    Lacking thoughtful leadership. You have technical experts in leadership roles .


  7. Helpful (1)

    "Actuary"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Actuarial Consultant in New York, NY
    Current Employee - Actuarial Consultant in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Willis Towers Watson full-time (More than 10 years)

    Pros

    Opportunities, variety of work, large clients with complex issues.

    Cons

    Benefit cuts - compared to 15 years ago the total comp package is all about shifting costs to employees; not a good environment if you have a family - hard to juggle kids with work despite what the company values say.

    Advice to Management

    Hold leaders accountable or else turnover will continue.


  8. "Customer Service Rep"

    Star Star Star Star Star
    Former Contractor - Customer Service Representative in Bloomington, MN
    Former Contractor - Customer Service Representative in Bloomington, MN

    I worked at Willis Towers Watson as a contractor (Less than a year)

    Pros

    Good training experience
    Helpful managers
    Free Caribou coffee and pop

    Cons

    Time off is all on a computer system and myself and a few others had a lot of issues trying to get time off granted


  9. "Pros and Cons"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Benefit Advisor in Richardson, TX
    Current Employee - Benefit Advisor in Richardson, TX
    Recommends
    Positive Outlook

    I have been working at Willis Towers Watson full-time (More than a year)

    Pros

    -good hours
    -growing company with lots of opportunities
    -rewarding job helping seniors
    -learn to sell in an environment where the customers really need your help

    Cons

    -I've seen quite a bit of nepotism and cronyism. I've seen a far more qualified candidate passed up for somebody who's been here an extra year or is friends with somebody influential
    -because of the nature of the business (seasonal; busy only October thru December) the off season is slow and opportunities here all center around the ramp up before the season (May thru June) so your career moves are definitely tied to the calendar and it can be hard to accelerate growth when you're excelling in your current position
    -another side effect of the seasonal business is most employees are seasonal themselves which leads to quality issues in my observation

    Advice to Management

    More objectivity when making decisions would be great. And to be more transparent with your employees. They should not be guessing and speculating about full time offers and pay changes and so many other things that directly affect their livelihood


  10. Helpful (4)

    "Consulting Actuary"

    Star Star Star Star Star
    Former Employee - Consultant in New York, NY
    Former Employee - Consultant in New York, NY

    I worked at Willis Towers Watson full-time (More than 10 years)

    Pros

    First Tier Employee Benefits Firm

    Cons

    Work-Life Balance could be a challenge.


  11. Helpful (1)

    "Pretty Good Place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - QA Junior Engineer in Salt Lake City, UT
    Former Employee - QA Junior Engineer in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Willis Towers Watson full-time (More than 3 years)

    Pros

    The culture for the development group is great. They provide catered lunches, and they have great people to work with. The management for the most part is pretty cool.

    Cons

    One stall to share with 100+ guys. Your day never starts well when you have to wait in line to use the bathroom.

    Advice to Management

    Please Please for the love of everything holy, evil, and neutral add more stalls. Other than that keep doing what works you guys are awesome.


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