Willis Towers Watson Reviews | Glassdoor

Willis Towers Watson Reviews

Updated December 14, 2017
1,812 reviews

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1,812 Employee Reviews

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Pros
  • Willis Towers Watson makes its employees a priority and offers a good work / life balance (in 142 reviews)

  • Managers have a grown up attitude and are more than happy for you to work from home (in 47 reviews)

Cons
  • It can be tricky to maintain work / life balance (in 141 reviews)

  • can be exposed to long hours of work or shifting schedules; uncertain career path (in 83 reviews)

More Pros and Cons

  1. "Benefits Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Benefits Customer Service Representative in Minneapolis, MN
    Current Employee - Benefits Customer Service Representative in Minneapolis, MN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Willis Towers Watson full-time (Less than a year)

    Pros

    Ok benefits and good supervisors in my pod.

    Cons

    My position used to be paid 37,500 for new hires before Towers Watson merged with Willis. Now new hires make 35,500 for doing the same work. This exemplifies a company culture that is driven by the top to perform but works its employees to burn out on a day to day basis for ever shrinking rewards. The company exploits contractors.

    Advice to Management

    Boost salaries for CSRs and stop adding more to their work load while trimming benefits spending. They are the reason the TAS segment is successful.


  2. "Business Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Minneapolis, MN
    Current Employee - Business Analyst in Minneapolis, MN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Willis Towers Watson (More than 3 years)

    Pros

    The paycheck is nice! There is free food quite often! Covered parking. Nice building and piano music when you walk in! Great food near by!

    Cons

    Everything else! Unrealistic expectations, terrible work life balance, slave labor. Mixed messages from leadership. No real direction year over year cause everyone gets fired or leaves. Turnover is insane on all levels. Run by intimidation!

    Advice to Management

    So much drama from leadership it’s hard to get work done!

  3. Helpful (2)

    "Great place to work & learn!"

    StarStarStarStarStar
    Former Employee - Actuarial Intern in Minneapolis, MN
    Former Employee - Actuarial Intern in Minneapolis, MN
    Recommends

    I worked at Willis Towers Watson (Less than a year)

    Pros

    Very open and welcoming environment. Everyone within the department seems to be friends and get along well outside of work. People were very willing to teach, which as an intern was extremely helpful, but also every project worked on was challenging. They give you so much knowledge and help you grow tremendously. Such a great place to work!

    Cons

    As an intern it took longer for me to complete projects over analysts so at times it felt as though people would rather do things themselves when a project needed to be done quickly


  4. "International Benefits Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Willis Towers Watson full-time

    Pros

    Access to big name clients.

    Cons

    Lots of senior consultants and directors.


  5. "Finance"

    StarStarStarStarStar
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Willis Towers Watson (Less than a year)

    Pros

    Pay Wage
    Independence
    Outings
    Free Coffee
    Sometimes Free Food After Company Meetings

    Cons

    No Training
    Belittling
    Back Backing
    Treating co workers as if they are children
    Favoritism

    Advice to Management

    I worked here through a temp agency. The first three weeks was okay. I went through quote on quote training which was basically calling companies who owed money. This was the only training I received. The supervisor (still fairly new herself). Was the most disrespectful supervisor I have ever encountered. She is an Indian woman who works in the Philadelphia Office in the Finance Department on the 21st floor. Since I worked through a temp agency, I couldn't work from home, I would get the cold shoulder from management, and received no support or guidance from the supervisor or manager. Everything I learned I mean everything I learned came from my wonderful co workers. My advice to Mangement would be for them to go through some kind of customer service training. The belittling, lying, and nit picking at that Department is real. I wish someone would really monitor these managers. This company left a sour taste in my mouth and I would never reapply to anything there ever again.


  6. "Nice place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Willis Towers Watson full-time

    Pros

    Salary, benefits and pension plan, work from home and flex time

    Cons

    Opportunities are few and limited


  7. Helpful (1)

    "Marketing"

    StarStarStarStarStar
    Current Employee - Marketing Manager in Columbus, OH
    Current Employee - Marketing Manager in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Willis Towers Watson full-time (More than 10 years)

    Pros

    client focus, excellence, team work and opportunities

    Cons

    Long hours, strong personalities, work load

  8. "Senior Investment Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Investment Analyst
    Current Employee - Senior Investment Analyst
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Willis Towers Watson full-time (More than 3 years)

    Pros

    Good work/life balance and good professional development opportunities

    Cons

    Compensation is below market, especially annual bonuses

    Advice to Management

    Bring up compensation to market to retain talent


  9. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Detroit, MI
    Current Employee - Anonymous Employee in Detroit, MI
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Willis Towers Watson full-time (More than 3 years)

    Pros

    Great benefits, generous PTO, opportunity for flexible work environment, friendly coworkers

    Cons

    Poor executive leadership, compensation is not particularly aggressive, work/life balance could be much better


  10. "Good colleagues, good market"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Busi
    Current Employee - Busi
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Willis Towers Watson full-time (More than a year)

    Pros

    Autonomy, given lots of freedom and responsibility

    Cons

    Long hours during busy season

    Advice to Management

    Hire more analysts for the busy season


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