Wilton Brands Reviews | Glassdoor

Wilton Brands Reviews

Updated February 14, 2017
29 reviews

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2.0
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Sue Buchta
2 Ratings

29 Employee Reviews

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Pros
  • Lax office environment, summer hours (in 21 reviews)

  • Great benefits package and work life balance (in 5 reviews)

Cons
  • Upper management has cliques with middle management because they brought the middle managers with them from where they used to work (in 7 reviews)

  • The product development senior leader was a horrible recent hire and is the single reason talented employees are continuing to leave across the company (in 3 reviews)

More Pros and Cons

  1. Helpful (4)

    "anonymous"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous in Woodridge, IL
    Former Employee - Anonymous in Woodridge, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Wilton Brands full-time (More than 10 years)

    Pros

    They have summer hours (Friday afternoon off) in the summer for employees.

    Cons

    They have had a lot of change/turnover in upper management.

    Advice to Management

    Continue to try to make things better.


  2. Helpful (2)

    "NA"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Woodridge, IL
    Former Employee - Anonymous Employee in Woodridge, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Wilton Brands (More than 3 years)

    Pros

    Summer Hours and tent sale

    Cons

    Too slow at making decisions and changes

    Advice to Management

    Move faster


  3. "Outdated company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inventory Coordinator in Woodridge, IL
    Former Employee - Inventory Coordinator in Woodridge, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Wilton Brands full-time (More than 3 years)

    Pros

    Great products if you like to bake and throw parties. Nice CEO. Annual tent sale. Half day Fridays!

    Cons

    Management plays favorites, department (inventory) uses outdated equipment and software, absolutely no direction, high turnover, no modern feel to the company.

    Advice to Management

    Listen to your employees, seek out the potential in each one instead of playing favorites, and listen to those who "work in the trenches"


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (6)

    "Dissapointed, Too many managers on Ego-trips with zero accountability."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in Woodridge, IL
    Current Employee - Anonymous in Woodridge, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Wilton Brands full-time (More than 5 years)

    Pros

    Summer Hours are great. Good products with well recognized name.

    Cons

    Some work areas are toxic. Employees are belittled by direct managers. Managers on power trips.

    Advice to Management

    Need to get insight from your employees at the bottom of the chain. They are the forgotten ones.


  6. Helpful (2)

    "Financial Anaylyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Analyst in Chicago, IL
    Former Employee - Financial Analyst in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Great family company! They have flexibility which allows you the opportunity to balance work and family.

    Cons

    Poor communication from management, and lack of innovative collaboration.

    Advice to Management

    Get to know all your employees instead of replying on the narrow opinion of those who are management them.


  7. Helpful (6)

    "Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Woodridge, IL
    Current Employee - Director in Woodridge, IL
    Doesn't Recommend
    Negative Outlook

    I have been working at Wilton Brands full-time (More than 5 years)

    Pros

    Creative company, good products, tent sale each year with good employee discounts

    Cons

    Business units are in silos with lots of infighting. Complete lack of processes. Senior leadership in certain areas show disdain for certain departments, which is unprofessional and causes problems.

    Advice to Management

    Take action against those in leadership causing dissent. Drive a culture to knock down silos.


  8. "Instructor at stores"

    Star Star Star Star Star
    Former Contractor - Instructor in Raleigh, NC
    Former Contractor - Instructor in Raleigh, NC

    I worked at Wilton Brands as a contractor (More than 3 years)

    Pros

    Loved teaching cake decorating skills to so many different people. Very rewarding to see the growth and excitement in students.

    Cons

    Pay doesn't include cake and icing supplies we needed to provide and the time spent prior and after teaching class, only paid for 2 hours spent in class. If they changed this and made it financially worthwhile, I would do it again in a heartbeat.

    Advice to Management

    Think about the store instructors and how much they impact your business revenue and growth... make it financially worthwhile for us to work on your behalf.


  9. Helpful (1)

    "Disappointing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Woodridge, IL
    Current Employee - Anonymous Employee in Woodridge, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Wilton Brands full-time (More than a year)

    Pros

    Summer hours, casual work environment

    Cons

    There's a lack of communication within teams and the whole company in general (no one hardly talks to each other on the same team). The implementation of a flexible work arrangement policy has been a joke since it is up to the discretion of your manager if they will allow you to take part in it.

    Advice to Management

    Truly listen to your employees feedback/concerns and act on them. Not being heard or praised for our hard work makes an already overloaded and stressful job even worse.


  10. Helpful (1)

    "C Class Sorority Girls"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Woodridge, IL
    Former Employee - Anonymous Employee in Woodridge, IL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Wilton Brands full-time (More than 5 years)

    Pros

    Summer hours, reputable product group.

    Cons

    Dated technology, clicky lower management tolerated by upper management

    Advice to Management

    This is a business, not a sorority!


  11. Helpful (3)

    "Horrible Culture, Poor Leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Woodridge, IL
    Current Employee - Anonymous Employee in Woodridge, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Wilton Brands full-time (More than 10 years)

    Pros

    Many excellent, passionate, smart people that are a part of this organization

    Cons

    Unacceptable senior management behaviors, lack of collaboration, weak leadership, inability to deliver innovation to the market


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