Wilton Brands Reviews | Glassdoor

Wilton Brands Reviews

Updated May 19, 2017
76 reviews

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Full-time Part-time

2.6
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Sue Buchta
14 Ratings

76 Employee Reviews

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Pros
  • Lax office environment, summer hours (in 21 reviews)

  • Great benefits package and work life balance (in 5 reviews)

Cons
  • Upper management has cliques with middle management because they brought the middle managers with them from where they used to work (in 7 reviews)

  • The product development senior leader was a horrible recent hire and is the single reason talented employees are continuing to leave across the company (in 3 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (5)

    "Change"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Wilton Brands full-time

    Pros

    All new senior management that are taking a great historical dominant brand and making it exciting and relevant again.

    Cons

    There still exists old timers who want the business to be run like it was in 2005. They are being worked out but it takes time.

    Advice to Management

    Keep moving forward, seems like the company is on a much better track.


  2. "Stay Away unless your a woman...."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Forecasting in Woodridge, IL
    Former Employee - Forecasting in Woodridge, IL
    Doesn't Recommend
    No opinion of CEO

    Pros

    Eager to get you in and started. Salary was fair, benefits were okay. Some of the co-workers seem eager to help you.

    Cons

    Too much of a "woman's world". In a department of 11, 6 were gone on maternity leave. They don't like outside opinions. I was told that in order to get a head, you would have to put in 12 hour days.. every day. Lunch was suppose to be taken at your desk while you work. Their forecasting is terrible. They don't worry about it, just to "put out the fires." Product is made in China so lead times are months away. They are way to SKU happy. You can have one planner managing 7K-9K SKU's. There is no flex time and their system is very old.

    Advice to Management

    There are more than one way to do things. Listen to people before you make your decisions. The "people in the trenches" know more than you know.


  3. "CFO + 4 others left this year"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Wilton Brands full-time

    Pros

    Not much to talk about except that they have summer hours.

    Cons

    Came from a $75m company to a $500m + one .. still very small minded.. people from the smaller days of the company still exist in important positions, holding the company back. Also having a bad year..really bad.. CFO left and I heard 3+ upper and middle management in accounting and finance have also left this year .. Overall, doesn't want to act like a big dog.. work here at your own risk..

    Advice to Management

    Think and act like a public company....if people bring in new ideas, understand and embrace them.. don't impose your own ... appreciate what people bring to the table .. promote people for their worth .. not years in service ... don't treat managers like s**t because their reports complain about them..


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  5. Helpful (4)

    "Does not promote fairly from within- no opportunities for advancement."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Woodridge, IL
    Current Employee - Anonymous Employee in Woodridge, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Wilton Brands full-time (More than 10 years)

    Pros

    It is a stable company with over 1000 employees.

    Cons

    There is no leadership, team direction, communication, or opportunity for growth from within. As of recent, there has been a salary freeze for anyone employed there beyond 5 years.

    Advice to Management

    Take initiative and lead your team, recognize the value of longevity of an employee by rewarding them instead of dismissing this accomplishment and forcing them to look elsewhere. Be proud of your team, and they wil be proud of what they do.


  6. Helpful (4)

    "toxic and lacks true senior leadership at the functional levels"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Woodridge, IL
    Former Employee - Anonymous Employee in Woodridge, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Wilton Brands full-time (More than 3 years)

    Pros

    Good products and great work-life balance. No pressure to stay late since the building is empty by 5:15PM. There are good ideas and some pretty smart people working at Wilton but they lack cross functional trust in each other.

    Cons

    The key functional EVPs are individually smart people but they talk a lot more then needed and lack true leadership actions. The silos are so high and the leadership egos are so big that the organization is mostly TOXIC. Finger pointing everywhere: Sales blames everyone and lacks accountability for declining sales, product development is at the mercy of key sales people, and marketing is completely disconnected with big dreams and ideas without execution plans.

    Advice to Management

    There is a need for respect for each department from all senior leaders (EVP/VP level). There's a lot of smiling and pretending to get along, but the lack of cooperation and lack of dept alignment is too obvious and a known fact throughout the company. Yet it's accepted and tolerated ...


  7. Helpful (8)

    "Broke my heart to see the true inside culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Specialist in Woodridge, IL
    Former Employee - Specialist in Woodridge, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Wilton Brands full-time (Less than a year)

    Pros

    Summer Fridays off at noon, tent sale discounts, product samples and baking tips from colleagues

    Cons

    Benefits not standard and must be negotiated, structure in constant flux, lack of leadership, training, organization, transparency. Communication struggles abound.Product development rules the roust and all others serve at their pleasure. Unreasonable expectations led to work-life balance promises not kept. Fake people.

    Advice to Management

    Get to know your employees better and stop looking the other way at the borderline corrupt business practices in your company.


  8. Helpful (6)

    "Disappointed is an understatement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee in Woodridge, IL
    Former Employee - Anonymous Employee in Woodridge, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The knowledge, expertise, and experience learned was marketable in next career move, allowing a seamless transition into my next position.

    Cons

    After many years and advances with the company, I was left with a position with limited duties and responsibilities to fill up an 8 hour day. Many days were long and boring just trying to find something to do to look busy. Bringing this to management fell on deaf ears. Suggestions and really any communication between management and employee were not welcomed. As a result, they let a seasoned employee who actually liked their job and wanted to make a instrumental contribution walk out the door, without even a good bye.

    Advice to Management

    Review your management- they are the ones who ultimately drive the company by creating a team that works together through communication, corroboration, & support. Let your employees speak and be heard, without fear of judgment, ridicule, or worse- job loss. You're losing great people, your most valuable asset.


  9. "Shipping"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teuck Loaded in Romeoville, IL
    Former Employee - Teuck Loaded in Romeoville, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Wilton Brands full-time (More than a year)

    Pros

    Great product, it was close to my house. But bad management.
    I will not recumbent to work at wilton. Good benefits.

    Cons

    No training at all and too much favoritism for the the managers, they don't apply the rules to every body just apply for the employee that they don't like.

    Advice to Management

    Management need to be more on the floor to see what its going on, they append to much time in the office also they need to be fear with all employees and not have favoritism for some or there friends at work.


  10. Helpful (6)

    "Disappointment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Category Management in Plainfield, IL
    Former Employee - Category Management in Plainfield, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Wilton Brands full-time

    Pros

    New management looking to make changes could be positive. There are not many pros when management is top heavy and employees are not offered promotion opportunities.

    Cons

    Old Management was completely unprofessional
    Focus was on gossiping
    Employees that work hard are not compensated/promoted
    No new innovation to grow business

    Advice to Management

    Hold people accountable for completing work and give credit to employees that work hard
    Too many employees surfing the Internet and posting on social media vs. actually working


  11. Helpful (6)

    "Management Poor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Woodridge, IL
    Former Employee - Anonymous Employee in Woodridge, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Wilton Brands full-time (More than 10 years)

    Pros

    Good hard working people that do their best to make it manageable to work there.

    Cons

    HR does not do a good job of handling issues. From not scolding the new CEO for hiring unqualified friends to the continued poor morale when minor fringe benefits end.

    Advice to Management

    Sales can't fix the giant morale issue that has been created and HR needs to stand up to these unqualified hirings. Not Wilton Method


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