Windstream Reviews in Matthews, NC | Glassdoor

Windstream Matthews Reviews

Updated November 14, 2017
9 reviews

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Matthews, NC

1.3
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Windstream President and CEO Tony Thomas
Tony Thomas
3 Ratings

9 Employee Reviews

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Pros
Cons
  • Constantly changing upper management adds to the instability (in 50 reviews)

  • Lots of Overtime, little to no acknowledgement (in 13 reviews)

More Pros and Cons

  1. Helpful (4)

    "Transport Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Transport Engineer in Matthews, NC
    Former Employee - Transport Engineer in Matthews, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Windstream full-time (More than 3 years)

    Pros

    Can work remotely in many jobs. Many people are helpful.

    Cons

    Poor work flow. No consistent work procedures. No real engineering management. Takes a lot of effort to get things to move. Bad engineering documentation. Little inter-departmental cooperation which requires need to escalate too often. Bad office buildings in which to work.

    Advice to Management

    Spend some serious time figuring out how your departments are supposed to get work done in a consistent & efficient manner. Solve your internal work flow problems. Don't leave everything up to the lowest level of management that doesn't know how work gets done. Fix your office building problems (water, HVAC, lighting, etc.). Pay people for what they are worth to the business.


  2. Helpful (1)

    "Inside Residential Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Matthews, NC
    Former Employee - Anonymous Employee in Matthews, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Windstream full-time

    Pros

    You have a job. At least temporarily.

    Cons

    If having a job is the only reason you work, its a call center with 80's technology.

    Advice to Management

    Look at your stock price and it reflects exactly how you lead and where your heading

  3. Helpful (1)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Matthews, NC
    Former Employee - Manager in Matthews, NC
    Doesn't Recommend
    Negative Outlook

    I worked at Windstream full-time (More than 10 years)

    Pros

    I cannot think of any pros. Good location.

    Cons

    Poor senior leadership, terrible benefits, no action from employee engagement survey results


  4. "Fear based toxic culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Matthews, NC
    Former Employee - Project Manager in Matthews, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Windstream (More than 8 years)

    Pros

    The people are amazing to work with. I had the opportunity to work with and learn from some of the brightest people in the industry.

    Cons

    Leadership has no clue how to lead. You are micro managed to the extreme.

    Advice to Management

    Focus on the human aspect of the business not just the bottom line.


  5. Helpful (3)

    "Could be better."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Coordinator in Matthews, NC
    Current Employee - Project Coordinator in Matthews, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Windstream full-time

    Pros

    Benefits are great and casual work environment.

    Cons

    Management has no clue what they are doing. The employees have more knowledge than them. Pay is below the competitors.

    Advice to Management

    Learn the job you want your employees to do.


  6. "Im far from impressed here!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Matthews, NC
    Current Employee - Sales Representative in Matthews, NC
    Doesn't Recommend
    Negative Outlook

    I have been working at Windstream full-time (More than a year)

    Pros

    Relaxed environment and nothing else

    Cons

    Lower than low commission structure, high turnover, outdated systems. Im not one to complain about a job but this has been the worst experience ever and im a top performer. You only get your poor hourly pay if you are only one product off from goal.

    Advice to Management

    You are a fortune 500 company, learn to pay your employees fairly!!


  7. "Leadership really looks out for you"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Matthews, NC
    Current Employee - Account Manager in Matthews, NC
    Recommends
    Neutral Outlook

    I have been working at Windstream full-time (Less than a year)

    Pros

    My team was recently "dissolved" however the leadership team has worked 24-7 to find us other internal positions. Its a corporate world, but the managers really have their people in mind.

    Cons

    Corporate change, its all about making the investors happy, but thats with any company.

    Advice to Management

    keep doing what youre doing!

  8. "It is a great place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Call Center in Matthews, NC
    Current Employee - Call Center in Matthews, NC
    Approves of CEO

    Pros

    Windstream offers great benefits to it's employees

    Cons

    Trying to balance work and family.

    Advice to Management

    You have done an excellent job and positined Windstream for success.


  9. Helpful (1)

    "Still good-ole boy politics."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Matthews, NC
    Former Employee - Manager in Matthews, NC
    Doesn't Recommend
    Approves of CEO

    Pros

    They offer a competitive salary for similar jobs in the industry.

    Cons

    Some upper managers allowed to make employment decisions based on petty issues and not on past performance.

    Advice to Management

    Review an employee's ethic and work history before making an employment decision by one upset manager.


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