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Windstream Reviews
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Full-timePart-timeApprove of CEO
Tony Thomas
394 Ratings
Pros
"flexibility, hours, work life balance" (in 31 reviews)
"It is nice to be able to work from home and have a 2 minute commute" (in 22 reviews)
Cons
"Lower management changes their plans faster than upper management" (in 61 reviews)
"Sales job sometimes crosses over into customer service but most of the time focusing on Sales" (in 28 reviews)
- Featured Review
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"Account Executive"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Windstream full-time (More than a year)
Pros
Great company to work for. Loved my co-workers and manager in Ephrata, PA. Good culture and probably the best job I ever had. Would have stayed if didn't have to care for ailing parents.
Cons
Highly competitive market and product...difficult to sell dedicated bandwidth and justify the cost against cable modem (not comparing apples to apples).
Advice to Management
Keep up the great work!
Windstream 2017-09-16 23:44 PDT ![Windstream Logo]()
"Work"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Approves of CEOI have been working at Windstream full-time (More than a year)
Pros
Great leadership , time off, raise
Cons
Health care, time off, travel
Advice to Management
Carry on and provide great service
Windstream 2017-07-30 20:38 PDT![Windstream Logo]()
"Overall a nice place to work."
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookNo opinion of CEOI have been working at Windstream full-time (More than 3 years)
Pros
- Very willing to train you.
- Easy to advance, though you need to be willing to apply for internal job postings and change departments frequently to do so.
- Good culture and happy employeesCons
- Very silo'd; which limits employee expertise and hurts the bottom line.
- Volatile company, heavy layoffs over the course of the last year.
- Poor hiring practices, generally Windstream hires through contract companies, and in my experience the quality of hire was a real mixed bag. Employees with little to no work ethic could carve out a low effort niche for themselves and artificially inflate their worth.
- Seems like there are very frequent management changes; about once a year from my experience. With them come massive shifts in the way business is done, by the time everyone has learned the new system it will be changed again.Advice to Management
Slow down on SOP changes, allow employees time to adapt to a system before you evaluate it's efficacy. Require more cross-departmental training for all employees, fast order turn-around is being hampered by heavy siloing; ignorance of trivial tasks can cause weeks of delay! Frequent SOP changes also contribute to ignorance of process & delay.
Windstream 2018-08-13 05:35 PDT![Windstream Logo]()
"Not bad"
StarStarStarStarStar- Work/Life Balance
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookNo opinion of CEOI have been working at Windstream full-time
Pros
Flexible to run your business the way you want to. Lots of products with good commissions. Room to move in the company. Very good benefits when I was there.
Cons
Network issues meant spending more time monitoring outages and dealing with angry customers then you should have to deal with.
Advice to Management
Fix the network and integrate all the companies you bought
Windstream 2018-08-12 06:02 PDT![Windstream Logo]()
"Review"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOI have been working at Windstream full-time (More than 5 years)
Pros
Adapt to market and products. Expanding technology and portfolio.
Cons
Very unstable company and health benefits are NO good.
Advice to Management
Better benefits!
Windstream 2018-08-09 13:17 PDT![Windstream Logo]()
"I like the company, not the day to day so much"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Windstream full-time (More than 5 years)
Pros
Windstream values their employees and is trying very hard to change employee perceptions and management structure to keep the knowledge base.
Cons
The job is compensated for one task but the bulk of the workload is not for doing that. It's very contradictory and doesn't seem to be recognized or accommodated by management.
Advice to Management
Keep up trying to improve. Your efforts are felt in the field but show us how you are going to help, not hinder, the workload.
Windstream 2018-08-08 09:54 PDT![Windstream Logo]()
"Great Hiring and On-boarding Experience"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Windstream full-time
Pros
The Best Technology- Nimble and Grow with you Technology Integration and Enviroment
Cons
none thus far- I am new
Advice to Management
Keep up the great work- Wonderful Management and Excellent Executive Team and Recruiters
Windstream 2018-08-01 11:41 PDT![Windstream Logo]()
"Consultant"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNeutral OutlookApproves of CEOI worked at Windstream full-time (More than 10 years)
Pros
There a long time but layes off.
Cons
Company is landline and customer service is competitive.
Advice to Management
Pay employees
Windstream 2018-08-02 14:51 PDT![Windstream Logo]()
"Major Account Exwcutive"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookNo opinion of CEOI worked at Windstream full-time (More than a year)
Pros
Some good people to work with.
Cons
The company changes direction every 3 to 6 months. They want to play in the enterprise space but upper management has very little experience in that market so they don't really know what they are doing. Back end support is questionable. very little experience or know how. Company is struggling financially. High turnover
Advice to Management
Get executives in there that know what they are doing.
Windstream 2018-08-02 16:07 PDT![Windstream Logo]()
"The end is near"
StarStarStarStarStarI have been working at Windstream full-time
Pros
There are no pros at this company besides having a job.
Cons
This company won't be around for much longer.
Windstream 2018-08-09 09:55 PDT
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