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Windstream

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Windstream

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Windstream Reviews

Updated Jun 8, 2023

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Found 2,216 of over 2K reviews
3.3
52% Recommend to a Friend
Windstream President and CEO Tony Thomas
59% Approve of CEO

Found 2,217 of over 2K reviews

3.3
52%
Recommend to a Friend
59%
Approve of CEO
Windstream President and CEO Tony Thomas
Tony Thomas
1,039 Ratings

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Top Review Highlights by Sentiment

Pros
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Windstream and is not affected by filters.

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  1. 5.0
    Current Employee, less than 1 year
    Featured Review

    Growth oriented, inclusive employer

    May 3, 2023 - Senior Consultant in Lexington-Fayette, KY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work / Life balance, focused leadership team, great team and benefits

    Cons

    Things move slower here than a small or boutique agency. It's not a con, just a small adjustment

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    Windstream Response

    SR Principal - Human Resources

    Thank you for taking the time to leave a review. Windstream is dedicated to our DEI&B commitment and we're glad you feel included with a great team a to work alongside!

  2. 5.0
    Current Employee, more than 3 years

    Great Company!

    Nov 17, 2022 - Support Worker 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Working from home has been embraced well.

    Cons

    There are no downsides to working here.

    Continue reading
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  3. Join the Windstream team
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  4. 4.0
    Current Employee, more than 5 years

    Join the Windstream Family

    May 3, 2023 - Project Manager in Cornelia, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I have been with Windstream for over 6 years. I just love it. When I first started, I noticed there are a lot of tenured employees - like 20+ years. This tells me they must be doing something right as this is not something you see often in today's world. First, you get excellent training followed by working with a team, team lead and supervisor/manager to assist you with any questions you may have. You are never left to just find your way. There are plenty of resources available to you as well. Second, they truly care about their employees. Depending on what department you are in, there are rewards for excelling in your job. You are given attainable goals each month and assistance if you have hurdles. Finally, there is always an opportunity to move up the ladder or change positions. I have gone from a customer care rep in residential customer care to a project manager in the enterprise department. You should join the Windstream Family. My only regret is not doing it sooner.

    Cons

    Windstream offers a very competitive benefits package. However, the medical insurance cost and deductibles are high.

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  5. 5.0
    Current Employee, more than 10 years

    A Place to Grow

    May 3, 2023 - Manager in Harrison, AR
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I started my career with Windstream when I was very young. This place has been my place of secondary education. The amount of support, guidance, and skill enhancing opportunities that I have received from several members of leadership over the years has been a blessing in my life. I have always felt heard and valued. Windstream is truly a company that thrives on individuals being themselves and working as one team towards a common goal.

    Cons

    No cons! Work hard. Become a specialist of your chosen area of the business, and opportunities will open up for you. Dedicated and lasting hard work is recognized.

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  6. 5.0
    Current Employee, more than 10 years

    Best I have ever worked for

    May 3, 2023 - Engineer III 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Windstream's senior management truly cares about the employees. The benefits are good (for the telecom industry, which has been struggling for the last 30 years). There are many internal "blogs" for every type of person/group you can imagine. The CEO (currently Tony Thomas) feels very strongly about that and often hypes them. One outstanding benefit is that pre-Covid pandemic they were good with work from home, but this is a company that willingly and rapidly saw the advantages and embraced the idea on a go-forward basis. Just an example of everything here. Windstream is at the very head of the class for developing and using new technologies. Case in point is the 400G fiber service. Absolutely the best company I've ever worked for.

    Cons

    Only that Windstream hasn't yet become profitable. The track looks very positive.

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  7. 4.0
    Current Employee, more than 1 year

    Solid place to work

    May 29, 2023 - Construction Technician in Allentown, PA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Pretty laid back. Better rate and fringe benefits due to bargaining local, compared to other jobs in the area.

    Cons

    Occasional Travel. Company lacks unified direction on goals between departments. Architects choose bottom dollar equipment on fiber builds. Hard to get correct material needed so network is full of bandaids.

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  8. 4.0
    Current Employee

    Good Money, just takes a while to get there.

    May 20, 2023 - Customer Service Technician 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Has more freedom than other companies of the same nature. As long as you do your job you are pretty secure in working here. Can get into good money with yearly with raises.

    Cons

    A lot of micro managing, starting pay is low by todays standards. Numbers are a big deal, a lot of times numbers are more important than quality of work and common sense.

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  9. 4.0
    Current Employee

    enviromental

    Jun 5, 2023 - Devops Engineer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    the culture is great people are nice

    Cons

    get things done takes time....too much bureaucracy.

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  10. 5.0
    Current Employee, more than 5 years

    Remote Job with Flexible Schedule + Developmental Opportunities

    May 30, 2023 - Sr HR Business Partner in Bentonville, AR
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Virtual workforce across company. Flexible schedule in most roles (non-customer facing). Company is deeply invested in DEI and developing the workforce.

    Cons

    Limited upward mobility within HR with no bonus opportunity.

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  11. 5.0
    Current Employee, more than 1 year

    Good company

    May 31, 2023 - Construction Worker in Kittanning, PA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good company, good pay, decent benefits. Best job I've ever had.

    Cons

    There were no cons to working here. I used to cut trees down so this was better.

    Continue reading
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Windstream Reviews FAQs

Windstream has an overall rating of 3.3 out of 5, based on over 2,303 reviews left anonymously by employees. 52% of employees would recommend working at Windstream to a friend and 47% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Windstream employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Windstream. This rating has improved by 2% over the last 12 months.

52% of Windstream employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Windstream 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Windstream to be work life balance, benefits, coworkers and the cons to be senior leadership, management, career development.

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At Windstream, we hire top-notch employees with the spirit to WIN. We believe this philosophy captures our spirit, our brand and our...More

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Company Updates

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Windstream

46 days ago

Windstream has been selected a VETS Indexes 5 Star Employer as part of the 2023 VETS Indexes Employer Awards. The award recognizes the company’s commitment to recruiting, hiring, retaining, developing, and supporting veterans and the military-connected community.
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Windstream

373 days ago

Community
Kinetic Breaks Ground on New Kentucky Headquarters LEXINGTON, Ky.-- Kinetic by Windstream broke ground on its new regional headquarters located in Lexington, Kentucky, today. When complete, the building will support operations across the company’s 18-state footprint. Kinetic executives were joined by local dignitaries including Congressman Andy Barr; State Senator Majority Leader Damon Thayer; Ashli Watts, president and CEO of the Kentucky Chamber; Bob Quick, president and CEO of Commerce Lexington, and Eli Capilouto, president of the University of Kentucky. “When we say, ‘High Speed for Here,’ we’re talking about investing for the long term in the communities that hold so much history for our company and also represent our future,” said Tony Thomas, president and CEO of Windstream. “That means deploying fiber, the best technology to future proof our network, and it also means investing in the workforce. We are pleased to be moving to the University of Kentucky’s high-tech research campus.”
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Glassdoor has 2,303 Windstream reviews submitted anonymously by Windstream employees. Read employee reviews and ratings on Glassdoor to decide if Windstream is right for you.