Windstream Reviews

Pros

Work / Life balance, focused leadership team, great team and benefits

Cons

Things move slower here than a small or boutique agency. It's not a con, just a small adjustment

Pros

Working from home has been embraced well.

Cons

There are no downsides to working here.

Pros

I have been with Windstream for over 6 years. I just love it. When I first started, I noticed there are a lot of tenured employees - like 20+ years. This tells me they must be doing something right as this is not something you see often in today's world. First, you get excellent training followed by working with a team, team lead and supervisor/manager to assist you with any questions you may have. You are never left to just find your way. There are plenty of resources available to you as well. Second, they truly care about their employees. Depending on what department you are in, there are rewards for excelling in your job. You are given attainable goals each month and assistance if you have hurdles. Finally, there is always an opportunity to move up the ladder or change positions. I have gone from a customer care rep in residential customer care to a project manager in the enterprise department. You should join the Windstream Family. My only regret is not doing it sooner.

Cons

Windstream offers a very competitive benefits package. However, the medical insurance cost and deductibles are high.

Pros

I started my career with Windstream when I was very young. This place has been my place of secondary education. The amount of support, guidance, and skill enhancing opportunities that I have received from several members of leadership over the years has been a blessing in my life. I have always felt heard and valued. Windstream is truly a company that thrives on individuals being themselves and working as one team towards a common goal.

Cons

No cons! Work hard. Become a specialist of your chosen area of the business, and opportunities will open up for you. Dedicated and lasting hard work is recognized.

Pros

Windstream's senior management truly cares about the employees. The benefits are good (for the telecom industry, which has been struggling for the last 30 years). There are many internal "blogs" for every type of person/group you can imagine. The CEO (currently Tony Thomas) feels very strongly about that and often hypes them. One outstanding benefit is that pre-Covid pandemic they were good with work from home, but this is a company that willingly and rapidly saw the advantages and embraced the idea on a go-forward basis. Just an example of everything here. Windstream is at the very head of the class for developing and using new technologies. Case in point is the 400G fiber service. Absolutely the best company I've ever worked for.

Cons

Only that Windstream hasn't yet become profitable. The track looks very positive.

Pros

Pretty laid back. Better rate and fringe benefits due to bargaining local, compared to other jobs in the area.

Cons

Occasional Travel. Company lacks unified direction on goals between departments. Architects choose bottom dollar equipment on fiber builds. Hard to get correct material needed so network is full of bandaids.

Pros

Has more freedom than other companies of the same nature. As long as you do your job you are pretty secure in working here. Can get into good money with yearly with raises.

Cons

A lot of micro managing, starting pay is low by todays standards. Numbers are a big deal, a lot of times numbers are more important than quality of work and common sense.

Pros

the culture is great people are nice

Cons

get things done takes time....too much bureaucracy.

Pros

Virtual workforce across company. Flexible schedule in most roles (non-customer facing). Company is deeply invested in DEI and developing the workforce.

Cons

Limited upward mobility within HR with no bonus opportunity.

Pros

Good company, good pay, decent benefits. Best job I've ever had.

Cons

There were no cons to working here. I used to cut trees down so this was better.