Windstream Reviews | Glassdoor

Windstream Reviews

Updated January 15, 2018
981 reviews

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2.8
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Windstream President and CEO Tony Thomas
Tony Thomas
317 Ratings

981 Employee Reviews

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Pros
Cons
  • Constantly changing upper management adds to the instability (in 51 reviews)

  • Lots of Overtime, little to no acknowledgement (in 13 reviews)

More Pros and Cons

  1. "Still kickin"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    Approves of CEO

    I have been working at Windstream full-time (More than 10 years)

    Pros

    It's a good gig if you can get, & hold on to it...work hard and hope you're worth is realized before you're shown the taxi...

    Cons

    Heavily micro managed...left hand doesn't know what the right hand wants to do? Never know if you're gonna be there tomorrow?

    Advice to Management

    Take care of your employees, they'll take care of you.


  2. "Solution specialist"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    What's your name has great products

    Cons

    It is very hard to find the people and support you need Windstream has Decentralize resources

  3. "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Little Rock, AR
    Former Employee - Anonymous Employee in Little Rock, AR
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Windstream full-time (More than 10 years)

    Pros

    Work hard and produce results, you will be rewarded.

    Cons

    The communications business is a Struggling industry

    Advice to Management

    Work harder to retain talent


  4. Helpful (1)

    "Bad culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Greenville, SC
    Current Employee - Anonymous Employee in Greenville, SC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Windstream full-time (More than 10 years)

    Pros

    They promote people from within, allow employees to work from home and allow flexible work schedule (depending on your role). There are many offices throughout the country and there is some flexibility of moving to other offices/city.

    Cons

    Health benefit is joke. They preach collaboration, yet the company promotes working in very well defined silos (Enterprise, consumer, carrier, etc...) i've been forbidden to help people outside my organization. Because of that the culture is poor, people are selfish and withholding information is ok. I can't remember the last time there was a merit raise, they simply decide not to give a raise. My last employee review my manager just everyone in the team the same grade and a "good job! keep up the good work!" review.
    I'm not sure why the CEO, Tony, hasn't been fired yet.


  5. "Windstream Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Planner Specialist II in Greenville, SC
    Current Employee - Network Planner Specialist II in Greenville, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Windstream full-time (More than 5 years)

    Pros

    Great company to build your experience and learn the role of your career

    Cons

    The pay is not the best. Also need a better system for training emplyees

    Advice to Management

    Pay employees their worth this build motivation for the emplyees


  6. "Mid Atlantic Account Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mid Atlantic Account Director in Philadelphia, PA
    Current Employee - Mid Atlantic Account Director in Philadelphia, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Windstream full-time (More than a year)

    Pros

    Good people to work with, lots of good times

    Cons

    Too many sales reps. Reps overlap on accounts to often.


  7. Helpful (1)

    "(former earthlinker) No opportunity, a dying company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer
    Former Employee - Software Engineer
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Windstream full-time (More than 5 years)

    Pros

    Work life balance was good, people were good to work with, immediate manager was very hands off, use current tools (Java, .Net, Oracle, NoSql, etc), could work remotely all the time. Earthlink management was decent.

    Cons

    Messed up 401K match, vacation switched to sick days which could require a doctors note, raises were pathetic if they were given, bad and changing requirements. No opportunities for any advancement.
    Lots of internal telecom acronyms, internal processes are head knowledge and not written down, complex (or very poor) processes.
    Service is supposed to be really bad from a customer's perspective.

    Advice to Management

    Management is in a touch spot since they have huge competitors with larger resources. The best advice is to sell the valuable telecom assets to a larger company and go out of business.

  8. Helpful (2)

    "Sales Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Windstream full-time

    Pros

    Sales Engineering management is good

    Cons

    Sales Management and sales force have a lack of guidence

    Advice to Management

    The old school - make sure you make this many calls is outdated - time to get with the 2017 ways of engaging customers


  9. "Recruiter get most of our salary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Nice environment and very cooperative managers

    Cons

    Half my my salary went to the recruiter which is not fair

    Advice to Management

    It should be a limited to the recruiter for the salary

    Windstream Response

    Jan 3, 2018 – Human Resource

    Thank you for the review. Our recruiters do not receive any amount of your salary when you come to work at Windstream. If you are referring to coming over through a recruiting company, we have no... More


  10. "Good balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Analyst
    Current Employee - Senior Analyst
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Windstream full-time (More than 3 years)

    Pros

    Great work/life balance, managers have always supported both career and personal growth.

    Cons

    Ever-changing vision for the company from Leadership.


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