Windstream Reviews

Pros

People I worked with and I did make a lot of money when there was a ton of overtime.

Cons

Benefits are horrible and upper mgmt are crooks

Pros

I feel good about products/ services we offer customers.

Cons

The communication between parts of the company is poor often leaving us with no way to help the customer resolve the issues besides another transfer. This leaves the customers very angry and with us to pick up the pieces.

Pros

- Culture - bigger focus on culture recently with new Employee Resource Groups that focus on diversity and inclusion. - Growing company that is exiting restructuring stronger than before. - Great products - Focus on customer experience gets better all the time - Benefits and time off are good - Ability to work from home is great! - Tuition reimbursement - Ongoing training

Cons

- would love more advancement opportunities, but that is currently being worked on.

Pros

Constant changing environment Advancement Opportunities Challenging work environment keeps away boredom Great coworkers who are always willing to help Great pay, healthcare and vacation

Cons

Unexpected issues on an order can be frustrating and stressful. We do try to plan for everything. The environment is constantly changing to meet customer's needs so we need to move with them. Some folks may not like change, but most get used to it.

Pros

Complexity there if wanted and so is simplicity.

Cons

Anything can always be better but they could be worse.

Pros

Windstream values me as an employee

Cons

You might have a heavy workload

Pros

Customer is the priority, good communication to employees, strong on telecommuting, support for continuing education, support for innovation. I work with a great team and each day is different, I am never bored.

Cons

Career path may be limited, training programs are limited, structural change is constant