Windstream Reviews
Updated Jun 8, 2023
Filter by Topic

Found 2,217 of over 2K reviews
- Popular
- Most Recent
- Highest Rating
- Lowest Rating
What are your colleagues talking about?
Top Review Highlights by Sentiment
- "Pay is good and cost of living of your local area is considered when negotiating your pay." (in 134 reviews)
- "Upper management is blind to the real world and live in an office of pink daisies and unicorns." (in 68 reviews)
- "People were appointed (or anointed) into leadership roles & the people put there had no training on how to manage people." (in 50 reviews)
Ratings by Demographics
This rating reflects the overall rating of Windstream and is not affected by filters.
- Race / Ethnicity
- Gender
- Sexual Orientation
- Disability
- Parent or Family Caregiver
- Veteran Status
- Current Employee, less than 1 year★★★★★Featured Review
Growth oriented, inclusive employer
May 3, 2023 - Senior Consultant in Lexington-Fayette, KYRecommendCEO ApprovalBusiness OutlookPros
Work / Life balance, focused leadership team, great team and benefits
Cons
Things move slower here than a small or boutique agency. It's not a con, just a small adjustment
Thank you for taking the time to leave a review. Windstream is dedicated to our DEI&B commitment and we're glad you feel included with a great team a to work alongside!
- Current Employee, more than 3 years★★★★★
Pros
Working from home has been embraced well.
Cons
There are no downsides to working here.
Continue reading - Current Employee, more than 5 years★★★★★
Join the Windstream Family
May 3, 2023 - Project Manager in Cornelia, GARecommendCEO ApprovalBusiness OutlookPros
I have been with Windstream for over 6 years. I just love it. When I first started, I noticed there are a lot of tenured employees - like 20+ years. This tells me they must be doing something right as this is not something you see often in today's world. First, you get excellent training followed by working with a team, team lead and supervisor/manager to assist you with any questions you may have. You are never left to just find your way. There are plenty of resources available to you as well. Second, they truly care about their employees. Depending on what department you are in, there are rewards for excelling in your job. You are given attainable goals each month and assistance if you have hurdles. Finally, there is always an opportunity to move up the ladder or change positions. I have gone from a customer care rep in residential customer care to a project manager in the enterprise department. You should join the Windstream Family. My only regret is not doing it sooner.
Cons
Windstream offers a very competitive benefits package. However, the medical insurance cost and deductibles are high.
Continue reading - Current Employee, more than 10 years★★★★★
Pros
I started my career with Windstream when I was very young. This place has been my place of secondary education. The amount of support, guidance, and skill enhancing opportunities that I have received from several members of leadership over the years has been a blessing in my life. I have always felt heard and valued. Windstream is truly a company that thrives on individuals being themselves and working as one team towards a common goal.
Cons
No cons! Work hard. Become a specialist of your chosen area of the business, and opportunities will open up for you. Dedicated and lasting hard work is recognized.
Continue reading - Current Employee, more than 10 years★★★★★
Pros
Windstream's senior management truly cares about the employees. The benefits are good (for the telecom industry, which has been struggling for the last 30 years). There are many internal "blogs" for every type of person/group you can imagine. The CEO (currently Tony Thomas) feels very strongly about that and often hypes them. One outstanding benefit is that pre-Covid pandemic they were good with work from home, but this is a company that willingly and rapidly saw the advantages and embraced the idea on a go-forward basis. Just an example of everything here. Windstream is at the very head of the class for developing and using new technologies. Case in point is the 400G fiber service. Absolutely the best company I've ever worked for.
Cons
Only that Windstream hasn't yet become profitable. The track looks very positive.
Continue reading - Current Employee, more than 1 year★★★★★
Solid place to work
May 29, 2023 - Construction Technician in Allentown, PARecommendCEO ApprovalBusiness OutlookPros
Pretty laid back. Better rate and fringe benefits due to bargaining local, compared to other jobs in the area.
Cons
Occasional Travel. Company lacks unified direction on goals between departments. Architects choose bottom dollar equipment on fiber builds. Hard to get correct material needed so network is full of bandaids.
- Current Employee★★★★★
Good Money, just takes a while to get there.
May 20, 2023 - Customer Service TechnicianRecommendCEO ApprovalBusiness OutlookPros
Has more freedom than other companies of the same nature. As long as you do your job you are pretty secure in working here. Can get into good money with yearly with raises.
Cons
A lot of micro managing, starting pay is low by todays standards. Numbers are a big deal, a lot of times numbers are more important than quality of work and common sense.
- Current Employee★★★★★
Pros
the culture is great people are nice
Cons
get things done takes time....too much bureaucracy.
- Current Employee, more than 5 years★★★★★
Remote Job with Flexible Schedule + Developmental Opportunities
May 30, 2023 - Sr HR Business Partner in Bentonville, ARRecommendCEO ApprovalBusiness OutlookPros
Virtual workforce across company. Flexible schedule in most roles (non-customer facing). Company is deeply invested in DEI and developing the workforce.
Cons
Limited upward mobility within HR with no bonus opportunity.
- Current Employee, more than 1 year★★★★★
Good company
May 31, 2023 - Construction Worker in Kittanning, PARecommendCEO ApprovalBusiness OutlookPros
Good company, good pay, decent benefits. Best job I've ever had.
Cons
There were no cons to working here. I used to cut trees down so this was better.
Continue reading
Windstream Reviews FAQs
Windstream has an overall rating of 3.3 out of 5, based on over 2,303 reviews left anonymously by employees. 52% of employees would recommend working at Windstream to a friend and 47% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.
52% of Windstream employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Windstream 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Windstream to be work life balance, benefits, coworkers and the cons to be senior leadership, management, career development.
Popular Careers with Windstream Job Seekers
Work at Windstream? Share Your Experiences

Windstream Response
SR Principal - Human Resources