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Windstream Reviews
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270 Ratings
Pros
flexibility, hours, work life balance (in 23 reviews)
Great people and good leadership (in 40 reviews)
Cons
Upper management seems to change with every new acquisition with (in 49 reviews)
Sales job sometimes crosses over into customer service but most of the time focusing on Sales (in 24 reviews)
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"Account Executive"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Windstream full-time (More than a year)
Pros
Great company to work for. Loved my co-workers and manager in Ephrata, PA. Good culture and probably the best job I ever had. Would have stayed if didn't have to care for ailing parents.
Cons
Highly competitive market and product...difficult to sell dedicated bandwidth and justify the cost against cable modem (not comparing apples to apples).
Advice to Management
Keep up the great work!
Windstream 2017-09-16 23:44 PDT![Windstream Logo]()
"Network Engineer III"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsNeutral OutlookNo opinion of CEOI have been working at Windstream full-time (More than 10 years)
Pros
Great place to work, I enjoy everyday!!
Cons
Due to company growth, change is constant.
Windstream 2017-09-13 15:19 PDT![Windstream Logo]()
"Decent Company Expanding"
StarStarStarStarStarRecommendsNeutral OutlookNo opinion of CEOI worked at Windstream full-time
Pros
Company was expanding through acquisition
Cons
Leadership was still in flux
Windstream 2017-09-12 17:43 PDT![Windstream Logo]()
"Waiting for the hammer to fall..."
StarStarStarStarStarPros
Salary is competitive for the market.
Cons
Negative culture with some co-workers and upper management.
Windstream 2017-09-11 08:05 PDT![Windstream Logo]()
"Back Office Support"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookNo opinion of CEOI have been working at Windstream full-time (More than 10 years)
Pros
People, recognition, appreciation, flexibility,challenging, forward thinking, variety of positions and career opportunities
Cons
job security; in a period of evolvement right now
Advice to Management
empower your frontline people to be change agents. Listen and incorporate ideas. remember they are customers also and they want to take pride in their company and job.
Windstream 2017-09-11 14:00 PDT![Windstream Logo]()
"Voice data technician"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at Windstream full-time (More than 8 years)
Pros
Great support from company to technician in terms of tools to work good reliable work vans .. great tech support
Cons
Not enough time to do necessary online training as we also find time to do jobs as well
Advice to Management
same as above
Windstream 2017-09-08 07:06 PDT![Windstream Logo]()
"Great Place to work!!!!"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Windstream full-time (More than 5 years)
Pros
Windstream is a great place to work and treat their employees well !! Yearly trips to Mexico and Las Vegas for the top sales reps. In a call center but the atmosphere is great. Supervisors are willing to work with employees with schedules and time off. Specifically David Pelkey is the best boss to work for. Thank you Dave and Windstream for everything you have done for me.
Cons
Sales job sometimes crosses over into customer service but most of the time focusing on Sales. Systems are a little out dated and can tend to work slow.
Advice to Management
Keep things Simple!!
Windstream 2017-09-07 07:06 PDT![Windstream Logo]()
"Windstream needs some direction"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOI worked at Windstream full-time (More than a year)
Pros
This is a fast paced company wanting to do the right things to grow.
Cons
No consistent direction from the C-Level execs, it seemed to change every time the stock price went down. Very poor communication from management, they are all about themselves and making sure of their individual careers. Was surveyed 10+ times in 2 years, eventually just gave them the answers they wanted to hear, it wasn't worth being honest about what the real issues were. The company culture is whacked, management is not in synch with what they publish.
Advice to Management
Stop trying to be everything to everyone. Focus on the employees instead of your individual pocketbooks. Pick a strategy and stay with that, stop reinventing yourselves every time the market changes. Move over if you are in the way.
Windstream 2017-09-18 14:28 PDT![Windstream Logo]()
"Constant state of flux"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsNegative OutlookApproves of CEOI have been working at Windstream full-time (More than 10 years)
Pros
Windstream strives to be nimble and aggressive and is constantly looking for ways to transform the business to be more competitive. Currently Windstream is seeking to move upmarket in both clientele and name brand recognition. This will not be any easy task but the company seems to thrive on this underdog status that it bears in the market.
Cons
This is telco, so basically there is a constant threat of M&A. As Windstream transitions into a MSP from an ISP there will be increasing revenue pressures and the potential for mass layoff's if revenue targets are not achieved.
Advice to Management
Internal systems integration and effective and speedy processes seem to be 2 key areas the company can continue to improve upon which will have a direct impact on both employees and customers.
Windstream 2017-09-03 10:35 PDT![Windstream Logo]()
"Customer Care"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNeutral OutlookDisapproves of CEOI have been working at Windstream full-time
Pros
The people who work there are some of the best I've met in in my life.
Cons
There are good managers at Windstream, but it's kind of a crap shoot. I have a good manager now, but I've worked for some horrible managers in the past. HR does nothing to help employees and reporting issues up the chain does no good. Windstream makes it very clear that their employees don't matter. The only thing they care about is making money. If that means putting a product on the market that hasn't been fully tested and isn't completely ready, they don't care. All that matters is that the product can be sold and bring in revenue. If it doesn't work that's just too bad for the customer. The group that's supposed to handle repair issues doesn't get nearly enough training and they've recently been told that they can't even ask abusive customers to not curse at them. They just have to sit and take it. Every department is overworked, underpaid and stretched to the limit.
Advice to Management
Start treating your employees like human beings, not numbers. First and most importantly it's the right thing to do. Second, you will get much better results treating people with respect.
Windstream 2017-09-16 18:12 PDT
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