Windstream Reviews | Glassdoor

Windstream Reviews

Updated September 22, 2017
905 reviews

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2.9
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Windstream President & CEO Anthony (
Anthony (
273 Ratings

905 Employee Reviews

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Pros
Cons
  • Upper management seems to change with every new acquisition with (in 49 reviews)

  • Sales job sometimes crosses over into customer service but most of the time focusing on Sales (in 24 reviews)

More Pros and Cons

  1. "Good thus far but I believe my days are numbered as everyone has been here much longer than me and I am expendable."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Executive in Amherst, NY
    Current Employee - Senior Account Executive in Amherst, NY
    Negative Outlook
    No opinion of CEO

    I have been working at Windstream full-time (Less than a year)

    Pros

    Great teamwork and highly qualified people that want to do a good job. The pay can be excellent in large deals

    Cons

    The red tape to get orders processes. In acquisition mode with lots of layoffs and stress. They laid people off in groups on a single call and mass fired with little detail as to pay, commission, etc. excellent people let go while less qualified remained on.


  2. "Security Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Little Rock, AR
    Current Employee - Anonymous Employee in Little Rock, AR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Windstream full-time (More than 5 years)

    Pros

    The experience is great and you get plenty of opportunity to grow in your career

    Cons

    There is a communication issue but they're working on that

  3. "Unpredictable if that is what you like"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Windstream full-time (More than a year)

    Pros

    Great pay and standard benefits.

    Cons

    Constant rumors of layoff in the past and eventually layoffs came to fruition. High out of pocket and high deductible insurance. But, that seems to be the standard...

    Advice to Management

    I was with the company for almost 2 years and never received a raise or review good or bad. Communication with management was minimal. My position was eliminated without warning or explanation. Management feedback might be somethign you could work on.


  4. "Depends"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Negative Outlook
    No opinion of CEO

    I have been working at Windstream full-time

    Pros

    Team was great, projects were awesome, was on top of new technologies

    Cons

    management makes decision without thinking of employees, lot of mass layoff


  5. "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Ephrata, PA
    Current Employee - Account Executive in Ephrata, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Windstream full-time (More than a year)

    Pros

    Great company to work for. Loved my co-workers and manager in Ephrata, PA. Good culture and probably the best job I ever had. Would have stayed if didn't have to care for ailing parents.

    Cons

    Highly competitive market and product...difficult to sell dedicated bandwidth and justify the cost against cable modem (not comparing apples to apples).

    Advice to Management

    Keep up the great work!


  6. "Network Engineer III"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Engineer in Little Rock, AR
    Current Employee - Network Engineer in Little Rock, AR
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Windstream full-time (More than 10 years)

    Pros

    Great place to work, I enjoy everyday!!

    Cons

    Due to company growth, change is constant.


  7. "Decent Company Expanding"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Windstream full-time

    Pros

    Company was expanding through acquisition

    Cons

    Leadership was still in flux

  8. "Waiting for the hammer to fall..."

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Salary is competitive for the market.

    Cons

    Negative culture with some co-workers and upper management.


  9. "Back Office Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Windstream full-time (More than 10 years)

    Pros

    People, recognition, appreciation, flexibility,challenging, forward thinking, variety of positions and career opportunities

    Cons

    job security; in a period of evolvement right now

    Advice to Management

    empower your frontline people to be change agents. Listen and incorporate ideas. remember they are customers also and they want to take pride in their company and job.


  10. "Voice data technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Service Technician in Miami, FL
    Former Employee - Business Service Technician in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Windstream full-time (More than 8 years)

    Pros

    Great support from company to technician in terms of tools to work good reliable work vans .. great tech support

    Cons

    Not enough time to do necessary online training as we also find time to do jobs as well

    Advice to Management

    same as above


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