Windstream Reviews | Glassdoor

Windstream Reviews

Updated October 19, 2017
933 reviews

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Pros
Cons
  • Upper management seems to change with every new acquisition with (in 50 reviews)

  • Sales job sometimes crosses over into customer service but most of the time focusing on Sales (in 25 reviews)

More Pros and Cons

  1. Helpful (1)

    "Windstream"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Windstream full-time

    Pros

    Great Product and Network Coverage/

    Cons

    Backend internal Systems need to be worked on. Going though Culture Identity Crises since recent Mergers. Loosing 300M per month, just let 500 People go

    Advice to Management

    Backend internal Systems need to be worked on. Going though Culture Identity Crises since recent Mergers


  2. Helpful (1)

    "Network Analyst I"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Analyst I in Chicago, IL
    Current Employee - Network Analyst I in Chicago, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Windstream full-time (Less than a year)

    Pros

    Good work life balance, friendly culture and good benefits.

    Cons

    Not sure when you will be laid off.

  3. "AEII"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive
    Current Employee - Account Executive
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Windstream full-time (More than 5 years)

    Pros

    Great directors and below, good internal and external folks about the only shining spot on this turd

    Cons

    Layoffs with more coming
    no clear directions from


  4. "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Windstream full-time

    Pros

    Nice teammates to work with

    Cons

    Not much focus on customers


  5. "engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Windstream full-time

    Pros

    all good all good all good

    Cons

    none that I can think of

    Advice to Management

    keep up the good work


  6. "customer care"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Windstream full-time

    Pros

    great company,
    company does take care of there agents.
    commission

    Cons

    company a bi dis-organized
    don follow up on raises
    the pay


  7. "Going downhill since Fall 2016"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Charlotte, NC
    Former Employee - Sales Representative in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Windstream full-time (More than 3 years)

    Pros

    Great employee discount if you're in a Windstream area.
    Close to restaurants for lunch time... That's all I can really think of.... Personally. Love my supervisor and the hiring manager at the time I started.

    Cons

    Inexperienced floor manager.
    Lots of favoritism. Only way to move up if you have connections.
    Mandatory overtime when it's not busy. Lots of calls that aren't routed to the incorrect department.
    Departments all are disconnected between one another.
    Lots of demand on sales and quota when there's no opportunity.
    Commission and bonus getting lower and difficult to meet or exceed.
    Irresponsible and unfair towards customers.
    No career opportunities unless you have close relationship with a superior.
    Lists goes on....

    Advice to Management

    More experienced management needed that knows the company and systems and process. Listen more to employees.

  8. "OSP Engineeer"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Charlotte, NC
    Current Employee - Anonymous Employee in Charlotte, NC

    I have been working at Windstream full-time (Less than a year)

    Pros

    Co-Workers are great to work with.

    Cons

    Benefits are not good at all


  9. "Sales Engineering manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Engineering Manager in Little Rock, AR
    Current Employee - Sales Engineering Manager in Little Rock, AR
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Windstream full-time (More than 10 years)

    Pros

    good environment, mostly in sales

    Cons

    stock price is low making decisions bases on stock price not on growing the company

    Advice to Management

    look to future not based on stock price


  10. "Network Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Windstream full-time

    Pros

    Good company to work for. There are opportunities to advance if you're on the right team.

    Cons

    Layoffs recently due to acquisitions


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