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Winglish Reviews

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Full-time Part-time

1.8
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Lee, Meong Sin
10 Ratings

12 Employee Reviews

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  1. "A Series of Disappointments"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teacher in Wilmington, NC
    Former Employee - Teacher in Wilmington, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Winglish full-time (More than a year)

    Pros

    Wonderful coworkers, very kind branch management, a fun chance to interact with amazing students

    I am sad to write this review because I had such high hopes for this company (I had to delete an earlier positive review). It's really a fantastic idea that is packed with potential for great things. Unfortunately, the current leadership in Korea seems to squander every opportunity they have to make Winglish a better company to work for. As it became clear to me that they were not open to change, I decided to search for another job.

    Still, it's not all bad. One of my old coworkers referred to this company as a "bus stop" job--it's great for making ends meet if you are in between jobs, but don't count on it as a reliable long-term job. Depending on your situation, the hours might be fantastic or soul-crushing (it's not bad if you're single--it's horrible if you have a family). Overall, it's a very fun job (as far as what you are doing) and it's really not all that difficult if you have a background in teaching or ESL.

    Cons

    A very confusing and deceiving pay system (no matter what they might tell you about incentives, just count on getting paid $9 an hour), no benefits whatsoever, no paid-time off or sick days, very difficult and negative upper-management (in Korea), extremely strict and unbending rules (don't even consider being even 10 seconds late and don't even think about being sick--even with a doctor's note)

    As much fun as it is to interact with your students and your coworkers, the company is ridiculously mismanaged. Expect late (or bounced) paychecks fairly often, lots of blame-shifting if the company makes a mistake, and possible termination if the company is considering budget cuts (they won't tell you that your termination is due to budget cuts though--they will invent some complaint about your performance so it doesn't make them look bad). The US management is easy to work with, but their hands are pretty much tied when it comes to company policies and they really have very little independence--they aren't even allowed to purchase drinking water without permission from the Korean management.

    Overall, I would never suggest working for this company for long. If you are in a tight place and need a source of income quickly, then by all means apply--you will probably enjoy it. But do not count on it for a long-term solution; I can guarantee that the longer you stay, the worse it will get.

    Advice to Management

    Almost everything about this company needs to be revamped, from the needlessly confusing payment system to some of the outdated and poorly written textbooks. A good business invests in trustworthy employees and then actually trusts them to do a good job--micromanaging is never a good way to run a company.

    Keep in mind that happy workers tend to do better work than unhappy workers. Scrap the incentive system--it's inconsistent and disheartening. You want college graduates with teaching experience? Great. Start paying them more than what Wal-Mart pays and provide them with some actual benefits. Until then, do not expect American workers to stay with you for long.


  2. "An egregious excuse for an employer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - English Teacher in Wilmington, NC
    Former Employee - English Teacher in Wilmington, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Winglish full-time

    Pros

    Get paid to converse (chit chat) with people

    Cons

    Treachery and mismanagement by the company.
    Management which lies, cheats, and steals from you, and tells you it's your fault.
    -Example: 11/2015 company could not pay a $1,500 internet bill so we were told to brace for handwritten work completion since service was under disconnect notice.
    -Suddenly co-workers were receiving the news that their job was over and not to come back (oftimes it'd be a student who would let the employee know).
    -Others began getting written up for shortcomings that did not exist.
    -You watch it happen one by one; and then it happens to you.
    -But hey, the internet never did get disconnected.
    The company later admits that it fired the people because it could not afford to keep them.

    Advice to Management

    Stop making up egregiously false, and deceptive reports about employees so as to have reason to fire them, thus covering up your mismanagement.
    Stop telling the Korean students false reports about your employees in order to cover up your mismanagement (one student of mine was told I no longer worked for the company, after management failed to properly renew her monthly contract with me).

  3. Helpful (1)

    "Don't even bother WALKING in the door."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Instructor in Wilmington, NC
    Current Employee - Instructor in Wilmington, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Winglish full-time (More than a year)

    Pros

    The people in the US office are some of the nicest people to ever work with.

    Cons

    not getting paid at all or on time
    no accountability or responsibility on behalf of Korean Management
    micromanaging to the nth degree
    constantly changing pay scales
    constantly changing rules
    nasty horrible people in head office will make you feel like youre a deadhead
    pay scale is obscene (nine dollars an hour)
    no benefits
    no career advancement
    crazy hours


  4. "Winglish"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Online English Teacher in Wilmington, NC
    Former Employee - Online English Teacher in Wilmington, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Winglish full-time (Less than a year)

    Pros

    The community between the workers is great. Not a difficult job at all. A relaxed work environment.

    Cons

    Weird hours but you'll get used to them. Pay should be higher but they are also working on it.

    Advice to Management

    Keep up the good work!


  5. "A Good Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Online English Teacher in Wilmington, NC
    Current Employee - Online English Teacher in Wilmington, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Winglish full-time (More than a year)

    Pros

    Free time in the middle of the day, off for most of Friday, decent pay, great students, listens to the advice of it's teachers (within reason), and wonderful coworkers.

    After reading many negative reviews on this site about the company, I finally decided, it was my turn to come on here and talk.

    Winglish is a good company. Many of the things stated in the previous reviews are untrue. The checks are not constantly late. The company does not deduct anyone's pay, but there is an attendance incentive that you could lose, if you arrive late or not at all. No one has ever been fired for not signing a contract or complaining to the company.

    Cons

    Morning shift starts very early in the winter, no paid vacation, and no benefits. The starting pay could be a little bit higher, but it is not bad.

    Advice to Management

    Raise the starting pay and restructure the bonus system in a way that would better reflect the teacher's performance, not just their attendance.


  6. "Good Job - Horrible Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - ESL Teacher in Wilmington, NC
    Former Employee - ESL Teacher in Wilmington, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Winglish full-time (Less than a year)

    Pros

    They start you above minimum wage.
    I made a couple of friends because everyone felt screwed over together.
    You actually feel like you're helping people learn.
    You're off all American and Korean holidays (which you don't get paid for)

    Cons

    Here is the deal with this company. They start you out at $9 an hour, but they say it is $11 an hour "because of incentives". You are required to be there from 6:50AM-10:50AM and then leave, then come back from 4:20PM-8:20pm because everything is run on Korean time. If you happen to get caught in traffic one of the several times you come to work a day, and are a minute late or sick, they dock your "incentives" by $2 an hour for the entire pay period.

    There are no raises, no benefits, no paid vacations, and no paid holidays.
    The boss is often barely there by the last minute, making you nearly or actually late to start your shift, because she isn't there to open the door.

    They take absolutely no advice although they ask you for it, and are quick to fire you if you complain about things that could make this company great.

    The paychecks aren't there on time always, and when they are people are scared because they've bounced multiple times.

    This place is a bus stop job. It's decent for a couple weeks until you find something better, but the average turnaround is like one person quitting a week.

    Advice to Management

    Give your employees a reason to stay. Benefits, actual raises and no incentive stuff, paid holidays and vacations. MAKE SURE your paychecks are able to be cashed. Stop asking for advice and firing anyone that actually has some feedback.


  7. Helpful (1)

    "Brutal, Disorganized, Soul Crushing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Online English Teacher in Wilmington, NC
    Former Employee - Online English Teacher in Wilmington, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Winglish full-time (More than a year)

    Pros

    It paid above minimum wage, and the other teachers who work there are nice.

    Cons

    Paychecks were consistently late by 2-4 days
    Wages were cut severely over the course of the 15 months I worked there, for everyone.
    Management is all overseas, and doesn't respond to problems.
    Promised direct deposit over a year ago, still not available when I left.
    No benefits.
    Severe penalties for being sick or showing up late ($100-300 losses reflected in your paycheck for missing one 4-hour shift, for any reason. Don't get sick.)
    All holidays are non-paid off time, and are typically not on the actual American holiday but a "half day" split tailored for the South Korean schedule. (Basically, it's impossible to travel on weekends or holidays.)
    No job security. Management reminds teachers that they can be dismissed at any time, for any reason.
    Inconsistent job contracts. In less than two years, I had to sign three contracts and initial several additional addendums which changed the agreements between me and this employer. If I had not, I would have been fired.

    Advice to Management

    Hire an American management team to preside over and represent the American ESL teachers. Stop deducting so much money from people who work hard and are loyal to your company. Provide basic benefits or some sort of salary gradient that would incentivize long-term employment. Stop expecting your Employees to have no life outside of work.

  8. "A Gang of Crooks Masquerading as a Company!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teacher in Wilmington, NC
    Current Employee - Teacher in Wilmington, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Winglish full-time (More than a year)

    Pros

    Most of the students are very friendly and fun to talk to. I have gained valuable teaching experience.

    Cons

    Winglish treats its teachers like dogs. Monthly schedules are consistently overloaded (most teachers do not even get a bathroom break).

    In addition to overloaded schedules, the company imposes strict, unfair (in some cases illegal), and ever-changing negative-reinforcement-based policies that leave teachers demoralized and with paychecks at a fraction of what was rightfully earned.

    I have never in my life been treated so poorly by an employer.

    Advice to Management

    I urge you to consider the following requests:

    1. Health Insurance for full-time employees
    2. Abolishment of all arbitrary infraction penalties
    3. Regular raises up to $15/hr (considering credentials, performance and length of employment)
    4. Paid holidays/vacations

    Think of the money you will lose if an entire office refuses to call students.


  9. "Horrible"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Easy job and a lot of downtime.

    Cons

    Some of the worse management I have ever been under. Paychecks are always late and there are a lot of empty promises about improvement.


  10. Helpful (1)

    "Easy Job, Difficult Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Winglish full-time

    Pros

    1) You get to talk to people on the other side of the planet.
    2) You bond with coworkers over poor treatment by company.
    3) You get unpaid Korean and American holidays, but only so that it fits with Korean time.
    4) The pay is decent if you don't lose incentives or get deducted for anything.
    5) The training is easy, if long.
    6) You can read or talk in the hallway during your downtime (usually about 10 minutes away from the computer every 2 hours).
    7) There's a snack machine in the building.

    Cons

    1) Pay is on an incentive/deduction basis, ranging from $9-$11 per hour, but you get deductions for things such as being ten seconds under or over call time.
    2) You must clock in to be counted present, and if you're are even one minute (precisely 60 seconds) late, your pay will drop to $9 an hour and you will lose added incentives.
    3) Pay is often late by several days, and has even been late by a week and a half.
    4) Checks have frequently bounced.
    5) People are constantly hired and quitting or fired as it is a high stress environment, and concern for employees is not typically displayed.
    6) Communication between employees and upper management is weak; you may or may not hear back from anyone, and you will likely get a negative response to any concerns or requests for time off.
    7) If a relative dies, you must provide a death certificate or proof of that death for the company to not drop your pay (or not pay you- which has happened before) and issue a warning or fire you (which has happened to a few employees).
    8) If you are sick, you cannot just take time off - you will likely be administered a warning or fired (which has happened to several people).
    9) The class schedules are jam-packed unless it's a holiday. This means you'll be sitting at a computer, making calls no shorter than 9 minutes and 50 seconds back-to-back about 20-24 times in a row while attempting to lead a class, take notes on client pronunciation and grammar, and check client homework.
    10) The headsets used to make calls to clients are cheap and difficult to hear out of.
    11) The cubicles are very small, and sometimes shared between morning and evening shift workers - cleanliness can sometimes be lacking.

    Advice to Management

    At least get the checks to come on time. Late checks stir resentment in your employees.


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