Wingspan Portfolio Reviews | Glassdoor

Wingspan Portfolio Reviews

29 reviews

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2.0
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Steven Horne
10 Ratings

29 Employee Reviews

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Pros
Cons
  • Upper management threw money around like they had it (in 10 reviews)

  • This led to poor management due to lack of knowledge regarding servicing platforms and software used (in 8 reviews)

More Pros and Cons

  1. "Remediation Specialist."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Analyst in Melbourne, FL
    Current Employee - Data Analyst in Melbourne, FL
    Doesn't Recommend
    Negative Outlook

    I have been working at Wingspan Portfolio full-time (More than a year)

    Pros

    They paid a decent salary.

    Cons

    They would lay people off so they could rehire as temps. You never know when your contract will end and you will be the next layoff. No opportunity for any type of advancement.


  2. "They are bankrupt for a reason"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Assistance Specialist in Melbourne, FL
    Current Employee - Customer Assistance Specialist in Melbourne, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great pay
    great direct manager
    pretty good office environment (co-workers)
    break room
    pool table

    Cons

    Lack of structure
    Lack of support from management
    No opportunities to advance to new roles

    Advice to Management

    Put your employee first


  3. "Underwriter"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loss Mitigation Underwriter in Melbourne, FL
    Current Employee - Loss Mitigation Underwriter in Melbourne, FL
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Wingspan Portfolio full-time (Less than a year)

    Pros

    There's not a lot of turn over, there's no mandatory overtime or working weekends. Great location, plenty of parking.

    Cons

    CEO was fired, 97% minimum quality scores. There are 3 levels of back checking done on each file, which the underwriter must pass. 1 income or quality fail requires you to double your monthly minimum loans to get back to 97% 2 income or quality fails in the same month is impossible to recover from as you must now triple your normal monthly loans completed at 97% Miss your numbers for 3 consecutive months and your out the door. Pressure pressure pressure.

    Advice to Management

    90% is an -A, 95% is an A. 97% as a minimum acceptable quality and MIQR score has caused you to lose and fired a lot of quality underwriters. 95% should be the number.


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  5. "Folded"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Operations Supervisor in Melbourne, FL
    Current Contractor - Operations Supervisor in Melbourne, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Wingspan Portfolio as a contractor (More than 3 years)

    Pros

    None to speak of unfortunately.

    Cons

    Poor Management, No Room for Growth


  6. "Good pay , short term job!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - DSCR Advocate in Frisco, TX
    Current Employee - DSCR Advocate in Frisco, TX
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Wingspan Portfolio full-time (Less than a year)

    Pros

    Great People , Great Money....

    Cons

    Staying late when the cases are not closed daily. No detailed training, Never know when you will get laid off.


  7. Helpful (5)

    "A small fish in a big pond very lost and poorly guided."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Underwriter in Melbourne, FL
    Current Contractor - Underwriter in Melbourne, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Wingspan Portfolio as a contractor (More than a year)

    Pros

    When Chase sold us to Wingspan, those of us who managed to hold on to our jobs got to keep our salaries and stay in the same building.

    Cons

    No company values, extremely poor management, hostile work environment and to cut back on salary, they just cut jobs. CEO is Jason Spooner now because Steve Horne was ousted do to poor decision making and misappropriate of funds.

    Advice to Management

    Look for a company that has a solid foundation. Wingspan is a glorified temp agency whose lifeline depends on Chase Bank. Once Chase figures out how to legally outsource all of it's small projects to other countries for a cheaper price, there will no longer be a need for us. Work at your own risk, use it for what you can, and move on to more stable ground.


  8. "Worked on mortgage loans."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mortgage Underwriter/Escrow Assistant in Carrollton, TX
    Current Employee - Mortgage Underwriter/Escrow Assistant in Carrollton, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Wingspan Portfolio full-time (More than a year)

    Pros

    The company trains persons about the mortgage business.

    Cons

    You will learn about the mortgage business.

    Advice to Management

    Need to hire college grads instead of just high school education.


  9. "Great place to gain Mortgage experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Mortgage Processor in Frisco, TX
    Current Contractor - Mortgage Processor in Frisco, TX
    Approves of CEO

    I have been working at Wingspan Portfolio as a contractor (More than a year)

    Pros

    Great company to network and meet great people most of the employe are good people and hard workers.

    Cons

    Not a lot of communication from upper management information get spread from one associated to another. Training isn't the best you really have to learn your own work arounds.

    Advice to Management

    Work on communication so that there will be more trust and respect between you all and the staff.


  10. Helpful (2)

    "Unorganized unethical leaders"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mortgage Servicing in Frisco, TX
    Current Employee - Mortgage Servicing in Frisco, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Wingspan Portfolio full-time (More than 3 years)

    Pros

    Compensation was about the only highlight

    Cons

    Constant training changes, daily. No realistic vision for the future, the more unstable it became the more unpredictable and irrational plans became. Employees were able to see the writing on the walls with the demise of the presence in Texas.

    Advice to Management

    With the current wind down of the Frisco Location, I am not sure there is any viable management. If there is going forward don't hire brother, sisters, aunts, uncles, mothers and children.or best friends.inbred staff. It does not allow for critical thinking, accurate planning. And above all do not hire any HR staff with a criminal record, how can they be an example ?
    Also there is no company that "works" the same staff until midnight, with nothing to do, just gouging your vendor.


  11. "Consistent feel of being uneasy"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor in Melbourne, FL
    Current Contractor - Anonymous Contractor in Melbourne, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Wingspan Portfolio as a contractor (More than a year)

    Pros

    Ability to learn new things

    Cons

    No promotion or pay increase opportunities


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