Wingspan Portfolio Reviews | Glassdoor

Wingspan Portfolio Reviews

40 reviews

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Steven Horne
23 Ratings

40 Employee Reviews

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  1. "Don't do it!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Wingspan Portfolio full-time (More than a year)

    Pros

    It's a job and nothing more.

    Cons

    Bad management and poor business structure.


  2. "Wingspan"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    Pros

    great location in frisco texas.

    Cons

    it shut down for business.

  3. "Here Today, Gone Tomorrow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Wingspan Portfolio full-time

    Pros

    my coworkers and my immediate management

    Cons

    Wingspan (for those that read about the industry they work in) had a reputation that proceeded them so it was inevitable that they filed bankruptcy and put many people out of work.


  4. "Your worst nightmare come true."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Modification Conversion Processor in Melbourne, FL
    Former Contractor - Modification Conversion Processor in Melbourne, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Wingspan Portfolio as a contractor (More than 3 years)

    Pros

    The work was easy and the compensation was excellent. Some of the employees were nice and very knowledgeable. Certain employees were willing to help newer employees with the day to day tasks.

    Cons

    Team leads and managers were hired into the company instead of promoting within. This led to poor management due to lack of knowledge regarding servicing platforms and software used. Basically the employees knew how to process the work more efficiently than the managers. If you do not mind working 10 to 12 hour days than this is the company for you. Of course with all corporations communication between upper managemwnt, middle management and employees left something to be desired. Building closed its doors in Melbourne and gave the employees 2 weeks notice. The place was dreadful. Some of the employees were "cliquey."

    Advice to Management

    You need to learn how to run a successful business in which the companies owner and founder is not fired due to mismanagement of money. In addition, you would benefit from treating your employees with care and compassion.


  5. "They are bankrupt for a reason"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Assistance Specialist in Melbourne, FL
    Current Employee - Customer Assistance Specialist in Melbourne, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great pay
    great direct manager
    pretty good office environment (co-workers)
    break room
    pool table

    Cons

    Lack of structure
    Lack of support from management
    No opportunities to advance to new roles

    Advice to Management

    Put your employee first


  6. "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Melbourne, FL
    Former Employee - Anonymous Employee in Melbourne, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Wingspan Portfolio (More than 8 years)

    Pros

    Very nice people to work with

    Cons

    Traning was just horrible .All over the place.

    Advice to Management

    Be honest


  7. Helpful (1)

    "A Cautionary Tale - If I could give zero stars, I would."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Remediatioin/Modification Analyst in Melbourne, FL
    Former Employee - Remediatioin/Modification Analyst in Melbourne, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Wingspan Portfolio full-time (More than 3 years)

    Pros

    New coffee and vending machines in the break room.

    Cons

    Sadly, pretty much everything else.

    Advice to Management

    Don't run your new company (Agility 360) into the ground like you did Wingspan Portfolio Advisors.

    I did not choose to work for WPA. I was a JPMorgan Chase employee and, when Chase transferred ownership of our site to WPA, we all had the option to quit or become WPA employees. At first, it was not bad. I still did the same work with the same people on the same systems but instead of being an employee of Chase, I was a Chase 'consultant' employed by WPA.

    And then came the payroll errors. The first round happened because WPA decided to switch to a new payroll system before testing it. The new system crashed and burned and they couldn't get back to the old system quickly. For a few weeks, we kept track of our hours on spreadsheets. Even when we got back on the original payroll system, vacation hours weren't paid in a timely manner and the balances of our vacation time would change for no apparent reason. I know of one person who did not receive a paycheck one Friday; they just 'forgot' to pay her. Even though they managed to cut her check the following Tuesday, in my mind, such an error is inexcusable. WPA also had a bad habit of deducting funds from employee paychecks for insurance, 401k, etc and then not sending the money to the company in question. I ran into that problem myself in January 2015. When I tried to file a surgery claim with my supplemental insurance, I found out that the insurance company hadn't been paid in 8 months and my coverage was cancelled. It took about 3 months and 3 members of senior management to get it corrected. The typical HR response to any issue varied from indifference to outright hostility. When WPA accidentally increased my vacation balance by 20 hours, it took 2 months and 3 emails to get that fixed, even though the error was in their favor.

    WPA has a whole laundry list of other flaws as well; a basic internet search will turn up all those tales of woe. In late 2014, a number of executives were forced to leave the company. The idea was to make a fresh start, repair WPA's image, and turn the corporate culture around. But the efforts were too little, too late.

    Wingspan Portfolio Advisors filed chapter 7 bankruptcy in July 2015 and really no longer exists as a company. So why bother to write a review? Because a number of the executives who were forced out in late 2014 are now executives at other companies, such as Agility 360. Many of these people laid the groundwork for the failure of WPA and they are in positions to do it all again. And even if they have learned their lessons, there are plenty more people out there like them.

    I have always believed that if you do your best for your employer and prove your value, then good things will happen. But, sadly, that is not always true. There are certain warning signs that shouldn't be ignored. In hindsight, I think that some of those payroll "errors" may have been a symptom of a company scrounging for money. I still have every intention of doing my best for my future employers but I have learned that all the loyalty in the world will not save a sinking ship. And, if your employer has no loyalty to you, no one will even throw you a life ring.

  8. "Crash and Burn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quality Specialist II/Data Analyst in Melbourne, FL
    Former Employee - Quality Specialist II/Data Analyst in Melbourne, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Wingspan Portfolio (More than a year)

    Pros

    It was a steady paycheck.

    Cons

    The overall environment was: you must maintain a 100% quality on all aspects of your daily data entry input or be fired and you are not going through enough files per day. Work Faster and Do Not make any mistakes. Employees were expected to do this with little to no training, extremely rudimentary tools that required multiple repetitive keystrokes. There is no upper or even lateral movement within Wingspan. You are a contract/temp worker.

    Advice to Management

    Rethink your business model. It is unsustainable as proven by the bankruptcy and closure of the business.


  9. "This is not a company, its a joke"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Underwriter in Melbourne, FL
    Former Employee - Senior Underwriter in Melbourne, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    7 minute window when clocking into work. There are no pro's because JPM Chase was really paying my salary not wingspan. If it was up to them, they would pay minimum wage.

    Cons

    Very poor management, no appreciation towards hard working employees. upper management dictated to the managers they were required to pay for the meat for our thanksgiving luncheon while employees were required to bring sides. What does that tell you? That is just one example

    Advice to Management

    too late, company closed down


  10. "Avoid this Place"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Experience, income, and the possibility to network

    Cons

    poor management, work location changes, constant work process changes

    Advice to Management

    Stick with one plan until completion


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