I have been working at Winona Health (Less than a year)
WH is a smaller community based hospital that also provides opportunities in long-term care, hospice and assisted living. If you like smaller communities, the feeling of family, this is the place for you. WH has fully deployed Lean principles across the organization where every employee is challenged to not only improve their work, but also impact the patient experience.
Pay is comparable to the other "big" hospitals in the area.
while their is lots of opportunities for growth it seems some of these opportunities are given to certain people.
Tuition reimbursement is about 1/2 of what is offered at the larger magnet hospitals in the area.
Advice to Management
Don't cherry pick staff. It's obvious when it's done. Continue to empower staff on process improvement - don't be afraid to let them fail.
Opportunities to be a little more flexible with staff hours/shifts.
I have been working at Winona Health part-time (More than 3 years)
Most of the staff I worked with were very dedicated, caring, and compassionate people. Smaller hospital means less staff, which can be nice. It can feel rewarding to be recognized easily by many staff rather than feeling like one in a million. Most of the people working there genuinly want to see this hospital succeed and treat patients incredibly well.
Older staff can "bully" younger staff and get away with it because they have seniority and the issue is often left up to the person being bullied.
The LEAN process looks nice on paper but completely ignores the human element. Meeting at a specific time to look over a board that doesn't change for days on end does not provide ongoing learning. It would make more sense to make the entire board a short process that can be addressed during/right before report at change of shift with only addressing new issues.
Managers upon managers upon managers. There is so much middle management, it feels comedic. The focus should be how our patients are actually doing, not on how much busywork can be compiled by the growing list of managers.
Scheduling is inappropriate. Vacation requests are supposed to be responded to within two weeks, however, they are not addressed until the schedule is posted. Nurses and aides will often be placed on the schedule working 7+ days in a row. When they approach someone about these schedules being too gruling, they are told that they must find their own replacement. This makes staff exhausted and burns them out quickly. It is also dangerous for the patients.
Advice to Management
Please listen to the staff more. You have wonderful Doctors, PA's, NP's, RN's, LPN's, and CNA's that work there. When turnover continues to remain high and census remains low, maybe you should realize your current system is not working.
I worked at Winona Health full-time (More than 8 years)
The staff I got to work with were great. There were a lot of very skilled caring professionals there. The appreciation shown by the patients and their families was amazing and about the only thing that kept me going.
The top down style of management by fear there is so sad to see. They should just rename place after the CEO. WH has behavior standards that all staff are expected to follow but the higher up you are on the totem pole the less you have to comply. The hard working staff are under appreciated and do not have a voice. If you speak up you seem to be terminated soon after. The recent article in the paper about the wage of the CEO about made me puke. Her monthly take home pay is more than some staff earn in a year and they leave work everyday covered in sweat and God knows what else. That place was 100% better when it was physician run. Then the patients were actually put first. Not anymore. Having the board member reply in the paper is a joke too. Go ask how each of the board members is connected to the CEO. Oh gee, a friend from high school or college, the pastor at the church she attends, the insurance agent who provides the coverage for the company, even in the past the leader of HBC. well who do you suppose the Internet and cable contract was with. Does anyone see any conflict of interest here. The board is not the true judge of how a CEO is performing. The past and current staff and the customers are. Survey them in a manner where they feel safe and the truth will come out, she and the rest of upper management there are not doing a good job and are not well liked at all. I assume these questions do not get asked by the board because they really do not want the truth.
Advice to Management
If you truly care about the future of healthcare in this community then step down or pass the torch to Gunderson or Mayo so we can all get the care we deserve.
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