Wintrust Financial Reviews | Glassdoor

Wintrust Financial Reviews

Updated May 18, 2017
66 reviews

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Full-time Part-time

3.3
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Wintrust Financial President, CEO, and Director; Chairman, Wayne Hummer Investments, Wayne Hummer Trust, Wayne Hummer Asset Management, and First Insurance Funding Edward J. Wehmer
Edward J. Wehmer
38 Ratings

66 Employee Reviews

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More Pros and Cons

  1. Helpful (1)

    "Not a good review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    I have been working at Wintrust Financial full-time

    Pros

    HR is good, health benefits are great.

    Cons

    Behind the times with corporate mentality. No flexibility or help with work life balance.


  2. "intern"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    it paid 15$ per hour

    Cons

    terrible, boring, sat at computer all day and looked at loans and learned nothing

    Advice to Management

    do not do it


  3. Helpful (2)

    "Marketing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Rosemont, IL
    Former Employee - Anonymous Employee in Rosemont, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Wintrust Financial full-time (More than 5 years)

    Pros

    Good benefits, free gym in building, free shuttle service to/from blue line, flexible scheduling, coffee/snacks, happy hours and team outings.

    Cons

    Very poor communication, which creates more unnecessary hearsay/gossip. Hard to advance, no room to learn/grow. Lack of teamwork. There is extreme favoritism. Seems like they are more interested in 'looking' the part verses actually streamlining and creating an efficient workflow environment. Behind the times technology wise.

    uptight culture for a marketing dept. and below average pay

    Advice to Management

    Communication in the dept. is key, believe in your employees and help them feel part of a team. Everyone has their part and is important to the overall outcome.


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  5. "Banker"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    I had been with the company for a while, the benefits are ok, the insurance has always been pretty good. They aren't cut throat on hitting goals like other big banks may be.

    Cons

    The company lacks organization, one day management tells you one thing the next day it has changed, this creates problems for the customers and the employees. Most of retail is underpaid and overworked, when someone leaves the position isn't reposted at times and the work just gets divided up between other employees, then they cap annual raises at 2.5%, 2.75% or 3% for the past few years. This is very demotivating. Work life balance is non existent. Most of the branches are understaffed with 3 tellers total working for the bank, this creates bad customer service, everyone is in a hurry to get rid of their customer so they can move onto the next task.

    Advice to Management

    Hire more people and spend more money, show the staff that they are appreciated by paying them more. The customer service would improve if there were more tellers/bankers to service the customers.


  6. "Very poor experience - lack of direction"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Highland Park, IL
    Former Employee - Anonymous Employee in Highland Park, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Wintrust Financial full-time (Less than a year)

    Pros

    Good location in Downtown Highland Park and offices are very nice and up to date! good benefits, associates are very friendly and welcoming.

    Cons

    Poor management and HR at corporate office. Career mobility is limiting. HR leadership was lacking and there was not clear direction! Run from this company!

    Advice to Management

    Hire true leaders in HR.


  7. Helpful (2)

    "Avoid at all costs"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bank Teller
    Former Employee - Bank Teller
    Doesn't Recommend
    Disapproves of CEO

    I worked at Wintrust Financial full-time (Less than a year)

    Pros

    They had free coffee... so there's that.

    Cons

    The pay is lower than at other banks, and the working conditions are also worse. The manager at my branch was a psycho who would scream at me until he was red in the face for things I didn't do. The supervisor was extremely rude, both to employees and to customers. I wound up quitting in four months after finding a better paying position at another bank. So, in all, it's pretty terrible.

    Advice to Management

    Don't scream at people? Learn to act like adults? Honestly the management at this place is so far gone there's no advice I could give. To be fair, I only had experience with the management at one retail bank location, so maybe I shouldn't tar the whole corporation. But any place willing to countenance the sort of behavior I saw has to be viewed with a lot of suspicion.


  8. Helpful (1)

    "The bank stock and profitability continue to decline, is the only solution to continue to grow through bank acquisition?"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Vice President in Saint Charles, IL
    Current Employee - Senior Vice President in Saint Charles, IL
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Wintrust financial allows each bank president to tailor the loan and deposit products to meet the needs of the community it serves. Some of the banks have a strong following in the community and devoted employees to ensure the highest level of customer satisfaction. The bank president has the authority to run the charter as his/her own business which allows for an entreprenureal spirt only found in a start up bank. The employee benefits package is very generous and competes strongly with employers of similar industries. The bank is large enough (when one considers all charters as one) to compete with the larger banks in the area; this eliminates many of the objections when working with customers who are concerned about moving to a community bank.

    Cons

    The communication and sharing of information between the banks is extreamly limited. The leadership from the holding company does not trickle down to the bank level. Accountability for the banks performance is only judged on a profitability basis and does not incorporate employee turnover or customer satisfaction. It does not appear bank presidents of less profitable charters are held accountable for thier performance and poor performance is allowed to continue year over year. Senior management is a good old boys club made up from the original people who started the bank, no room for new ideas or opinions in this environment. The lack of diversity within the organization is concerning and does not promote opportunities for women or people of color.

    Advice to Management

    Holding company officials need to be more involved at the bank level to ensure that the bank president is providing the leadership and communication to carry out the organizations goals and inititatives. Improvment in information sharing and communication between the banks would reduce lost productivity. Having an operations staff at each charter is a large duplication of job function with little financial return for the redundancy which is also complicated by the vast diferences in knowledge and expierience of similar positions at each bank charter. Leadership training for all senior managment and some type of oversight would better improve the level of bank presidents at each location.


  9. "growing quickly with no regards on how it affects those employed here"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Libertyville, IL
    Former Employee - Anonymous Employee in Libertyville, IL
    Doesn't Recommend
    No opinion of CEO

    Pros

    good benefits, including 401k plan

    Cons

    disregard for those outside of management

    Advice to Management

    talk to your employees.


  10. "Good company overall - Good benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst in Rosemont, IL
    Current Employee - Financial Analyst in Rosemont, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Wintrust Financial full-time (More than a year)

    Pros

    Good benefits. Have on-site gym equipped with fitness classes for all employees free of charge. Two week vacation and unlimited sick days. Provides 401k match, medical (BCBS IL), dental and vision insurance. Discounts for AT&T, Jos A. Banks, etc.

    Cons

    Communication within departments is limited. A lot of micro managing. In order to fit in you must have a traditional mindset. Not very open to new ideas. Very cut throat environment. Not a team environment.

    Advice to Management

    Need to offer work/life balance. Offer remote access to all employees to allow all departments to remain functional and allow for work/life balance.


  11. Helpful (1)

    "Not my worse employer but definitely not among the best."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I worked at Wintrust Financial full-time

    Pros

    Employment opportunity....there were not many positive to this job.

    Cons

    Untrustworthy management, lack of integrity...


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