Wintzell's Oyster House Reviews | Glassdoor

Wintzell's Oyster House Reviews

Updated June 7, 2017
17 reviews

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2.9
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Bob Donnlon & Chris Coaker
5 Ratings

17 Employee Reviews

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  1. "Kitchen Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Guntersville, AL
    Current Employee - Manager in Guntersville, AL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Wintzell's Oyster House full-time (More than 5 years)

    Pros

    Great staff, great food, wonderful guests. It feels like home and your with your family, when ran properly.

    Cons

    No retirement plan. No direct assistance from upper management due to being a franchise. Hard to have things fixed promptly.

    Advice to Management

    Its not a corp. store, it runs much different. You have to make your own structure and set up your own tools for success.


  2. "CONCERNED PARENT OF TEEN EMPLOYEE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Prep Cook in East Birmingham, AL
    Current Employee - Prep Cook in East Birmingham, AL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Wintzell's Oyster House full-time (More than a year)

    Pros

    Smooth, uneventful hiring process. Ample amount of hours scheduled to work. Management seems​ to be genuine and apathetic.

    Cons

    Weekly work schedule is voraciously​ designed​.

    Advice to Management

    Short term staff shortages are understandable. Overworking and unfairly scheduling loyal staff members should not be a professional solution in my opinion. Needy, devalued staff, especially the young teens, are afraid to speak up. PLEASE DO THE RIGHT THING

  3. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Mobile, AL
    Current Employee - Manager in Mobile, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wintzell's Oyster House full-time (More than 3 years)

    Pros

    Family oriented, very workable schedule

    Cons

    Long hours, grease on clothes


  4. "Associate Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Manager in Montgomery, AL
    Former Employee - Associate Manager in Montgomery, AL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Wintzell's Oyster House full-time (More than 5 years)

    Pros

    50 to 55 hour work week as promised. If you work more, its usually a good reason. Laid back 'mom and pop' feel to it is why I used to love it. Seems like you're an actual person, not a number. Good opportunity for advancement.

    Cons

    Starting in 2014, there was a shift in senior management that got away from the 'Wintzells Way'. That Way' had been working fof 75 years, now all of a sudden we're doing things like we're O'Charleys (not a knock on that concept at all). If it aint broke, dont fix it. That was folllowed by several bad managerial hires, all of whom lasted a year or less. Concurrently, the veteran managers systematically left for various reasons and upper management did nothing to retain these assets. Now Wintzells is full of 'new managers' who dont know that way. Guess thats why they currently have 2 floundering locations (Orange Beach & Fairhope) who were prevously very succuesful.

    Advice to Management

    Get serious about training, take care of your 'old heads', and act like you care. Senior/corporate level management doesn't have a clue what goes on in there stores and the problems their unit level managers face daily.


  5. "Could be better with better management."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Line Cook in Montgomery, AL
    Former Employee - Line Cook in Montgomery, AL
    Doesn't Recommend
    Negative Outlook

    I worked at Wintzell's Oyster House full-time (More than a year)

    Pros

    Fresh food and a variety of menu items.

    Cons

    Management is not maximizing the potential of the restaurant.

    Advice to Management

    Put cameras in the kitchen and train the service staff more thoroughly.


  6. "It's a great place to wait tables, but a horrible place to manage."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Mobile, AL
    Former Employee - Anonymous Employee in Mobile, AL

    Pros

    Casual atmosphere
    Laid back community
    Interesting local history
    Customer base largely respectful
    Good money to be made in serving
    Fun community of coworkers

    Cons

    Managers expected to work 55 - 60 hour weeks without extra compensation
    Zero accountability for higher level management
    Pay for associate/assistant management well below the pay scale at other restaurants
    Blatant favoritism between several members of management and staff
    Inadequate training
    Responsibilities not congruent with level of training or of experience
    Home life of any kind plays second fiddle to the needs of the restaurant under any circumstances
    No benefits included whatsoever

    Advice to Management

    The servers are well trained, and in most cases highly skilled. The management staff in many ways is in much worse shape. Have some accountability for what you do, and make the managers in charge of the restaurants and staffs accountable for what they do. If they violate a policy, it needs to be addressed. There were far too many instances of rule or policy breaking that were never disciplined because it didn't "do any harm."

    This is a company that many people are proud to work for, and has the potential to be a great place both to work and be a guest. However, severe lack of management training and petty squabbling and finger pointing between management handicaps not only the managers from properly doing their jobs, but the other employees from being work in an appropriately functioning restaurant.

    Find a way to stop the finger pointing, and expect your managers to behave like the professionals you should be paying them enough to be.


  7. "Great!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tuscaloosa, AL
    Former Employee - Anonymous Employee in Tuscaloosa, AL
    Recommends

    Pros

    The atmosphere is great! The uniforms are easy to keep clean, the kitchen is big @ my former location, so no running into each other, management is top notch, and the clientele was great.

    Cons

    I really do not feel any cons towards this job. If my degree was geared towards this company I would definitely try to be a part of their continued success and expansion.

    Advice to Management

    Keep doing what you are doing and maintain the family feel that makes employees and customers feel relaxed and at home enjoying great food and service.

  8. "fsn..loving it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server
    Current Employee - Server
    Recommends
    Positive Outlook

    I have been working at Wintzell's Oyster House full-time (More than 5 years)

    Pros

    Great family atmosphere. Work well with scheduling difficulties.

    Cons

    No tuition reimbursement for employees


  9. "Overall Negative outlook"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Wintzell's Oyster House part-time

    Pros

    Flexible schedule, time off requests typically accepted, fast-paced, always different, interesting background and history, laid back, casual

    Cons

    Negative attitudes everywhere, managers have a god complex, there is SO much drama, many are treated unfairly, they do not fire those who do not work as they should, CEO is cheap and doesn't give raises to people who have been working there for years.

    Advice to Management

    Treat everyone as an equal, they are not your slaves. Also, it is your job to act professionally and not meddle in the personal lives of your team. Also, instead of arguing with those on your staff, act like an adult and fire them or at least send them home.


  10. "Don't expect your hard work to pay off."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Wintzell's Oyster House full-time

    Pros

    Working in a restaurant can be an exhilarating experience. Fast paced, sometimes rewarding (tips), and often challenging.

    Cons

    If you want to move up, you had better damn well be ready to be a slave. Then, after you're a slave, expect to just go ahead and stay one.

    Advice to Management

    Keep your promises. Don't promise a light at the end of the tunnel to get extra hard work out of someone and then bail and leave them out to dry.


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