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Wireless Advocates

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Wireless Advocates

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Wireless Advocates Reviews

Updated Jun 20, 2021

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Found 839 of over 847 reviews

2.6
40%
Recommend to a Friend
43%
Approve of CEO
Wireless Advocates President Jim Pearse (no image)
Jim Pearse
316 Ratings
Pros
  • "Can have a flexible schedule if staffed correctly(in 35 reviews)

  • "Mostly everyone there is college aged so its a fun college job with pretty flexible hours and commission(in 24 reviews)

  • Cons
  • "Upper management doesn't listen to the individual(in 69 reviews)

  • "a simple enough idea for a District Manager taking over a failing district(in 36 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Wireless Advocates and is not affected by filters.

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    1. 5.0
      Current Employee

      Good

      Dec 8, 2020 - Wireless Sales Associate in Simi Valley, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good schedule and Hourly plus commission

      Cons

      There can be dead time

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    2. 2.0
      Current Employee, less than 1 year

      Don't do it!!!

      May 16, 2021 - Wireless Expert 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Getting to meet new people. I'm not from the state

      Cons

      No social or personal life Long hours due to being understaffed Constant standing (entire 40 week period every week on concrete) I was told a small stool or brief sitting is not permitted. Lied to about lunch and rest breaks. Only 30 min lunch and not being entitled to 10 minute breaks.( this is 9.5 hours of standing open to close every weekend ) Manager is GREAT at reviewing sales failures Over- micromanaged All kiosk hours are divided among wireless experts. After half of our staff quit or moved to a different location, the remainder reps have to make up for the time. Calling out sick is grounds for being left feeling guilty for tending to yourself. After standing all day, you are ALSO required to do additional training(not allowed at work) after hours. Job leaves me burned out and it isn't even worth it Overall, worst job I've ever encountered. Currently sick (physically) due to high stress

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    3. 2.0
      Current Employee, more than 8 years

      Need to get better IT and reps would sell more

      Jun 20, 2021 - Manager in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Unlimited ceiling as far a commissions goes

      Cons

      Horrible IT System management Moving goalposts for sales goals Literal flavor of the week direction No big picture Cannot prepare for anything

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    4. 4.0
      Current Employee, more than 1 year

      Good company

      Jun 19, 2021 - WSE Wireless Sales Expert in Puyallup, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible hours. Inside a Costco. Not high pressure.

      Cons

      High turnover, sometimes unrealistic goals.

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    5. 4.0
      Current Employee, more than 5 years

      A Decent Company with Some Flaws

      Jun 4, 2021 - Anonymous Employee in Seattle, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      They genuinely care about their employees and are always looking to help you grow. Promotions are usually from within the company so if you have drive you'll get to better places.

      Cons

      The pay is below average for most positions and communication between departments is often a struggle.

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    6. 3.0
      Former Employee, less than 1 year

      Great company

      Jun 19, 2021 - Starbucks Kiosk Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good managers and notch to deal with

      Cons

      Pay could be better and could be better hiring

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    7. 2.0
      Former Employee, more than 3 years

      Meh

      Jun 14, 2021 - Retail Sales Associate in Danville, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - It was a job and I needed a job at the time

      Cons

      - For my kiosk(s) and our district we had insane turn over. I think we had 3 district managers in 3 years? I had somewhere upwards of 6 kiosk managers. - You can not sit down. I mean, they even changed the kiosks so that there isn't even an "inside" to them so you can't even "hide" - For anyone that works there make sure they provide you with the rubber mats for the hours you will spend standing on hard concrete.

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    8. 4.0
      Current Employee

      phones sales

      Jun 13, 2021 - WIRELESS SALES EXPERT in Bradenton, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice hours, as they are the same as costco

      Cons

      The bonuses are not common, goals are high

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    9. 3.0
      Current Employee, more than 1 year

      Fast/slow paced environment

      Jun 9, 2021 - WIRELESS SALES EXPERT 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Commission, on and off foot traffic, fast paced, friendly staff, great training, marketing

      Cons

      Sometimes slow, don’t always make commission, sometimes system crashes, need to upgrade technology, printers always have issues

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    10. 2.0
      Former Employee, more than 3 years

      Ehh

      Apr 6, 2021 - Wireless Expert 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      1. Working inside Costco and having access to pizza and chicken bakes 2. Engaging with Costo members was a treat because they were usually nice (because they're shopping in Costco) 3. Hour long lunches

      Cons

      1. The pay is not enough for the insane amount of knowledge you need 2. Commission is purposely made difficult to hit 3. Management was literally a revolving door 4. no training, they have all new hires do some mindless computer slide show trainings and then throw you to the wolves 5. the computers you work on and need for 100% of your job run like crap and the programs on it crash constantly. Each monitor is literally run on a raspberri pi. 6. When covid started it was mandatory to come into work and they threatened to fire me for not coming in. No measures were put into place to protect their employees, each sale is done within 2 feet of each customer, face to face, let alone the standard 6ft rule everyone is supposed to follow. 7. management will try to take advantage of you, attempt to send you to different locations to cover, and work you to death when they inevitably can't hire anyone else. Our kiosk was understaffed for about 2 years straight.

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      2 people found this review helpful
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