Wireless Advocates Reviews
Updated Jun 20, 2021
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Found 839 of over 847 reviews
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"Can have a flexible schedule if staffed correctly" (in 35 reviews)
"Mostly everyone there is college aged so its a fun college job with pretty flexible hours and commission" (in 24 reviews)
"Upper management doesn't listen to the individual" (in 69 reviews)
"a simple enough idea for a District Manager taking over a failing district" (in 36 reviews)
Ratings by Demographics
This rating reflects the overall rating of Wireless Advocates and is not affected by filters.
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- Current Employee★★★★★
Pros
Good schedule and Hourly plus commission
Cons
There can be dead time
Continue reading - Current Employee, less than 1 year★★★★★
Pros
Getting to meet new people. I'm not from the state
Cons
No social or personal life Long hours due to being understaffed Constant standing (entire 40 week period every week on concrete) I was told a small stool or brief sitting is not permitted. Lied to about lunch and rest breaks. Only 30 min lunch and not being entitled to 10 minute breaks.( this is 9.5 hours of standing open to close every weekend ) Manager is GREAT at reviewing sales failures Over- micromanaged All kiosk hours are divided among wireless experts. After half of our staff quit or moved to a different location, the remainder reps have to make up for the time. Calling out sick is grounds for being left feeling guilty for tending to yourself. After standing all day, you are ALSO required to do additional training(not allowed at work) after hours. Job leaves me burned out and it isn't even worth it Overall, worst job I've ever encountered. Currently sick (physically) due to high stress
Continue reading - Current Employee, more than 8 years★★★★★
Pros
Unlimited ceiling as far a commissions goes
Cons
Horrible IT System management Moving goalposts for sales goals Literal flavor of the week direction No big picture Cannot prepare for anything
Continue reading - Current Employee, more than 1 year★★★★★
Pros
Flexible hours. Inside a Costco. Not high pressure.
Cons
High turnover, sometimes unrealistic goals.
Continue reading - Current Employee, more than 5 years★★★★★
Pros
They genuinely care about their employees and are always looking to help you grow. Promotions are usually from within the company so if you have drive you'll get to better places.
Cons
The pay is below average for most positions and communication between departments is often a struggle.
Continue reading - Former Employee, less than 1 year★★★★★
Pros
Good managers and notch to deal with
Cons
Pay could be better and could be better hiring
Continue reading - Former Employee, more than 3 years★★★★★
Pros
- It was a job and I needed a job at the time
Cons
- For my kiosk(s) and our district we had insane turn over. I think we had 3 district managers in 3 years? I had somewhere upwards of 6 kiosk managers. - You can not sit down. I mean, they even changed the kiosks so that there isn't even an "inside" to them so you can't even "hide" - For anyone that works there make sure they provide you with the rubber mats for the hours you will spend standing on hard concrete.
- Current Employee★★★★★
Pros
Nice hours, as they are the same as costco
Cons
The bonuses are not common, goals are high
- Current Employee, more than 1 year★★★★★
Pros
Commission, on and off foot traffic, fast paced, friendly staff, great training, marketing
Cons
Sometimes slow, don’t always make commission, sometimes system crashes, need to upgrade technology, printers always have issues
- Former Employee, more than 3 years★★★★★
Pros
1. Working inside Costco and having access to pizza and chicken bakes 2. Engaging with Costo members was a treat because they were usually nice (because they're shopping in Costco) 3. Hour long lunches
Cons
1. The pay is not enough for the insane amount of knowledge you need 2. Commission is purposely made difficult to hit 3. Management was literally a revolving door 4. no training, they have all new hires do some mindless computer slide show trainings and then throw you to the wolves 5. the computers you work on and need for 100% of your job run like crap and the programs on it crash constantly. Each monitor is literally run on a raspberri pi. 6. When covid started it was mandatory to come into work and they threatened to fire me for not coming in. No measures were put into place to protect their employees, each sale is done within 2 feet of each customer, face to face, let alone the standard 6ft rule everyone is supposed to follow. 7. management will try to take advantage of you, attempt to send you to different locations to cover, and work you to death when they inevitably can't hire anyone else. Our kiosk was understaffed for about 2 years straight.
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