Wireless Advocates Reviews | Glassdoor

Wireless Advocates Reviews

Updated August 10, 2017
428 reviews

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Pros
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More Pros and Cons

  1. "Great opportunities of you're willing to put in the effort"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Kiosk Manager in Seattle, WA
    Current Employee - Kiosk Manager in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wireless Advocates full-time (More than a year)

    Pros

    There is a high potential both for earning and for advancement with anyone willing to get out there and start selling. The company promotes almost exclusively from within so talent really does get noticed. The company is a great stepping stone both for advancement within Wireless Advocates and also just to get experience in general.

    Cons

    Many of the managers are poorly trained or lazy. The higher management does a poor job of making sure in-store managers are doing their jobs right and it shows. If you wind up at a bad kiosk it can cloud the entire job.

    Advice to Management

    Find a way to stay more on top of compliance within your stores. It's a disaster out there sometimes.


  2. "Worst Company I Have Worked For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Wireless Sales Representative
    Former Employee - Wireless Sales Representative
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Wireless Advocates full-time (Less than a year)

    Pros

    Easy to follow commission structure

    Cons

    Where do I even start?
    The days are long, you typically have to work at least 2 open to close shifts. Without being allowed to sit, that's a 9 hour shift with a 30 minute lunch break.
    The base pay is atrocious.
    Short notice travel arrangements. On 4 separate occasions I was given two days notice that I would be traveling out of state to work at other locations.
    When I started looking for other employment they refused to take my 2 week notice and instead just took me off the schedule completely because they said I didn't give it to them soon enough.(I was still planning on staying for at least another month until they found my replacement)
    They are now refusing to pay out my remaining vacation time and last month's commission.
    The 2 week vacation is also bogus unless you plan to start in January. I was told I would receive 2 weeks of vacation after my first year. They base it off of the calendar year not your start date. So I would have to be working for nearly 2 years to get my 2 week vacation.
    I do not recommend working for this company unless you want to be taken advantage of.

    Advice to Management

    Don't take advantage of the people who make your company what it is.

  3. Helpful (1)

    "Great for part time; NEVER expect an hourly pay raise"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Wireless Sales
    Former Employee - Wireless Sales
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Wireless Advocates full-time (More than 3 years)

    Pros

    Can be one of the highest paying part time jobs due to sales and commission.

    Cons

    Upper management does NOT understand that you should NOT harass Costco Members; you should treat them with respect, and let them come to you. Only when you prove to your customer base that YOU are the wireless experts who are there we you need them, not to bug them will you build a business model that actually works.


  4. "Pretty Good"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Wireless Advocates full-time

    Pros

    Security, Flexibility, Discount. Fun, interesting

    Cons

    Poor training, Old systems. Lack of Communication


  5. "Great paying company still young with some kinks to work out"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Kiosk Manager in Fort Stewart, GA
    Former Employee - Kiosk Manager in Fort Stewart, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Wireless Advocates full-time (More than 5 years)

    Pros

    Great base pay and even better commission payouts.many opportunities to work at other stores and gain the experience to travel

    Cons

    The company doesn't account for military deployments so quotas aren't adjusted when customer flow is allot lower than expected.upper management doesn't help when needed.

    Advice to Management

    Focus better on helping manage your struggling stores instead of showing favoritism to your heavy hitters.some things are easily fixable if the support from dm and higher is actually there


  6. "Dysfunctional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Wireless Advocates (More than a year)

    Pros

    Great gateway to see Costco and military business. Good young minds in the rank and file but that's about it

    Cons

    Micro managed leadership. No communication. Reactive and very negative leadership in the business side. One leader who doesn't communicate and can't make a decision without that persons ok. At any level however that person doesn't communicate and when that person does it's so fake

    Advice to Management

    Change a few people over in leadership and figure out how to run a real business org that isn't built on reaction and negative management. Find less insecure leaders who have lead large teams. Find positive people not negative ones. Find ones that are genuine.


  7. Helpful (1)

    "A JOKE! Honest review."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Wireless Advocates full-time

    Pros

    The pay is good if:
    you work overtime
    have majority of the sales
    and manage to hit monthly bonus

    Cons

    Too low of pay for the sales team associates, which causes HIGH turnover so as the kiosk manager you're always hiring and having to cover shifts because of guys quitting unexpectedly because of low pay. A lot of unexpected double shifts and training of new hires just for them to leave in 3 months because of pay. Then the cycle starts over again.

    Advice to Management

    Raise Sales Associates hourly so that sales associate turnover isn't so high.

  8. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    I love the flexible schedule and how you have all the carriers to sell to.good company' to work for.you have your own goals that you can achieve

    Cons

    The pay has decreased over 2 years.if they increase the pay then this would be the perfect job to work at

    Advice to Management

    Increase pay so people are motivated to sale


  9. "Wireless Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wireless Advocates full-time

    Pros

    -No ceiling for commission
    -All Carriers

    Cons

    - Hardly any work life balance (understaffed)
    - Large overturn of staff
    - Management constantly changing policies and systems used


  10. "WSE"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wireless Advocates full-time

    Pros

    Good pay, very relaxed environment

    Cons

    Terrible management, company pretty new, not familiar with market


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