KEY NOT FOUND: coverImgAlt
Logo

Wireless Advocates

Engaged Employer

Wireless Advocates

Add a Review

Wireless Advocates Employee Reviews about "upper management"

Updated Sep 7, 2021

To filter reviews, or .

Found 76 of over 963 reviews

2.6
29%
Recommend to a Friend
43%
Approve of CEO
Wireless Advocates President Jim Pearse (no image)
Jim Pearse
369 Ratings

Top Review Highlights by Sentiment

Pros
  • "Good commission and bonus plan.(in 56 reviews)
  • "good pay compared to other non(in 55 reviews)
  • "Flexible while in school and makes decent money(in 40 reviews)
  • "Flexible hours and works with your school schedule.(in 33 reviews)
  • "Good Benefits but a little pricey(in 26 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Wireless Advocates and is not affected by filters.

Want more demographic options?

Reviews about "upper management"

Return to all Reviews
  1. 4.0
    Former Employee, more than 1 year

    Good flexibility

    Sep 3, 2021 - Sales Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    They have good flexibility here.

    Cons

    Upper management can sometimes be a pain

    Be the first to find this review helpful
  2. 3.0
    Current Employee, less than 1 year

    Job is okay if they could keep employees

    Sep 7, 2021 - Sales Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Pay is decent, especially commission, but the store has to be busy for that.

    Cons

    They can’t keep employees, sales are very obviously focused based on how someone else is getting paid. For example they push certain plans, insurance, phones, etc. based on kickbacks that upper management are getting for us selling these things.

    Continue reading
    Be the first to find this review helpful
  3. 2.0
    Former Employee, more than 1 year

    poor upper management

    Aug 3, 2021 - Sales Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    flexible hours small solid team nice bonus structure for those who are ambitious

    Cons

    upper management falls short in providing any degree of information for there employee's was not paid for several months never receive any degree of apology or recognition

    Continue reading
    Be the first to find this review helpful
  4. 1.0
    Former Employee

    Bad experience

    Jul 12, 2021 - WIRELESS SALES EXPERT 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Costco food court, benefits, cool co-workers

    Cons

    Not flexible hours, turn out rate is bad, typical retail customers, bad upper management

    Be the first to find this review helpful
  5. 1.0
    Current Employee, more than 3 years

    Company doesn't value employees

    May 22, 2021 - Wireless Expert in Salt Lake City, UT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    You get to stand around

    Cons

    crazy sales upper management. pay has only gone down. never up

    Be the first to find this review helpful
  6. 1.0
    Current Employee, more than 3 years

    Such a joke

    Apr 26, 2021 - Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    No money handling no physical inventory

    Cons

    Zero support from upper management no training for any position only virtual and hand outs. No one actually teaches you

    Be the first to find this review helpful
  7. 1.0
    Former Employee, less than 1 year

    Just dont do it

    Jan 25, 2021 - Kiosk Manager in Timnath, CO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Besides working in Costco nothing.

    Cons

    Lack of training, lack of upper management response, lack of IT support, lack of support by the carriers you represent, customers come back unhappy when carrier do not honor trade in deals for perfect equipment, hours, lack of kiosk staff. All in all a total lack of upper management caring about what goes on at store level. Also, lied to about the amount of money that I was going to make. No work/life balance.

    Continue reading
    Be the first to find this review helpful
  8. 1.0
    Former Employee, more than 3 years

    This is not the job for you if you care about customers.

    Jan 7, 2021 - Management 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Pays good in some areas Good discounts for consumers

    Cons

    Feels like MLM with hourly pay. Sales quota set too high. Does NOT carry products or rate plans that customers want The products they do sell aside from the phones are the same ones you can find for a third of the cost online and are just rebranded "wish" items. Expects reps to push products Exceptionally high turnover. Some areas will not get commission by act,but instead by a bonus structure with impossible goals. Poor quality point of sales systems that crash almost daily, network-wide. Bad website development for important documents and forms. Constantly changes workflow Uses outdated and ineffective methods of consumer sales in a social media age. Does not train employees on detailed transactions that require keen eyes and knowledge of the systems. Their training focus is primarily on sales. HR is of no help whatsoever. Poor IT and service support. Upper management doesn't listen to the individual. They just want numbers and they want you to get those numbers by whatever means necessary.

    Continue reading
    2 people found this review helpful
  9. 1.0
    Former Employee, less than 1 year

    Bait and switch

    Oct 31, 2020 - Sales Associate in Boca Raton, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I got paid to sit in a chair and text for 8 hours.

    Cons

    Management is horrible, no product available to sell. The most common question is do you have iPhone 12 pro and the answer is no and we don't know if we will get them. Upper management doesn't care. They tell you that you will make high commissions quick and it isn't possible. They also will put you in store for 8 hours and tell you do your training on the computer in store but the computer is so out dated it doesn't load the training. All around a mess of a company

    Continue reading
    Be the first to find this review helpful
  10. 2.0
    Former Employee, more than 1 year

    Demoralizing company culture with unrealistic expectations and no support

    Oct 6, 2020 - Sales Associate/Wireless Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Decent work environment if you have a good manager

    Cons

    Upper management treats missed sales goals as moral failings, and the company provides no meaningful support. Computers constantly crashing and printers take ten minutes to print a two-page contract, yet we're somehow the problem.

    2 people found this review helpful
Viewing 1 - 10 of 76 Reviews

Popular Careers with Wireless Advocates Job Seekers

JobsSalariesInterviews

Work at Wireless Advocates? Share Your Experiences

or

Wireless Advocates Photos

+ Add Photo
Wireless Advocates photo of: Wireless Advocates President, Jim Pearse, with his furry buddy Tucker
Wireless Advocates photo of: It looks like a standoff between Car Toys President ,Greg Parsonson and Wireless Advocates President, Jim Pearse.
Wireless Advocates photo of: just kidding! We're all family here!
Wireless Advocates photo of: We're customer obsessed!
Wireless Advocates photo of: What can I do for you today?
Wireless Advocates photo of: Happy Team! Happy Customers!
Wireless Advocates photo of: How can we help you?
See All Photos

Affiliated Companies

Car Toys, Inc.
See all affiliated companies