Wireless Advocates Employee Reviews about "upper management"
Updated Sep 7, 2021
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Found 76 of over 963 reviews
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Top Review Highlights by Sentiment
- "Districts Managers don't care about anything but hitting the numbers to get their bonus." (in 43 reviews)
- "If you have a bad District Manager you can be heavily micromanaged and receive negative feedback often." (in 26 reviews)
Ratings by Demographics
This rating reflects the overall rating of Wireless Advocates and is not affected by filters.
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Reviews about "upper management"
Return to all Reviews- Former Employee, more than 1 year★★★★★
Pros
They have good flexibility here.
Cons
Upper management can sometimes be a pain
- Current Employee, less than 1 year★★★★★
Pros
Pay is decent, especially commission, but the store has to be busy for that.
Cons
They can’t keep employees, sales are very obviously focused based on how someone else is getting paid. For example they push certain plans, insurance, phones, etc. based on kickbacks that upper management are getting for us selling these things.
Continue reading - Former Employee, more than 1 year★★★★★
Pros
flexible hours small solid team nice bonus structure for those who are ambitious
Cons
upper management falls short in providing any degree of information for there employee's was not paid for several months never receive any degree of apology or recognition
Continue reading - Former Employee★★★★★
Pros
Costco food court, benefits, cool co-workers
Cons
Not flexible hours, turn out rate is bad, typical retail customers, bad upper management
- Current Employee, more than 3 years★★★★★
Pros
You get to stand around
Cons
crazy sales upper management. pay has only gone down. never up
- Current Employee, more than 3 years★★★★★
Pros
No money handling no physical inventory
Cons
Zero support from upper management no training for any position only virtual and hand outs. No one actually teaches you
- Former Employee, less than 1 year★★★★★
Pros
Besides working in Costco nothing.
Cons
Lack of training, lack of upper management response, lack of IT support, lack of support by the carriers you represent, customers come back unhappy when carrier do not honor trade in deals for perfect equipment, hours, lack of kiosk staff. All in all a total lack of upper management caring about what goes on at store level. Also, lied to about the amount of money that I was going to make. No work/life balance.
Continue reading - Former Employee, more than 3 years★★★★★
Pros
Pays good in some areas Good discounts for consumers
Cons
Feels like MLM with hourly pay. Sales quota set too high. Does NOT carry products or rate plans that customers want The products they do sell aside from the phones are the same ones you can find for a third of the cost online and are just rebranded "wish" items. Expects reps to push products Exceptionally high turnover. Some areas will not get commission by act,but instead by a bonus structure with impossible goals. Poor quality point of sales systems that crash almost daily, network-wide. Bad website development for important documents and forms. Constantly changes workflow Uses outdated and ineffective methods of consumer sales in a social media age. Does not train employees on detailed transactions that require keen eyes and knowledge of the systems. Their training focus is primarily on sales. HR is of no help whatsoever. Poor IT and service support. Upper management doesn't listen to the individual. They just want numbers and they want you to get those numbers by whatever means necessary.
Continue reading - Former Employee, less than 1 year★★★★★
Pros
I got paid to sit in a chair and text for 8 hours.
Cons
Management is horrible, no product available to sell. The most common question is do you have iPhone 12 pro and the answer is no and we don't know if we will get them. Upper management doesn't care. They tell you that you will make high commissions quick and it isn't possible. They also will put you in store for 8 hours and tell you do your training on the computer in store but the computer is so out dated it doesn't load the training. All around a mess of a company
Continue reading - Former Employee, more than 1 year★★★★★
Demoralizing company culture with unrealistic expectations and no support
RecommendCEO ApprovalBusiness OutlookPros
Decent work environment if you have a good manager
Cons
Upper management treats missed sales goals as moral failings, and the company provides no meaningful support. Computers constantly crashing and printers take ten minutes to print a two-page contract, yet we're somehow the problem.
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