Wireless Zone Reviews | Glassdoor

Wireless Zone Reviews

Updated November 18, 2018
141 reviews

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2.9
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Scott Moorehead
5 Ratings

Employee Reviews

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Pros
  • "Great compensation, great sales & customer service experience" (in 6 reviews)

  • "The work environment was relaxed, but there are goals that have to be met, as in any retail sales environment" (in 6 reviews)

Cons
  • "Commission structure always changed never consistent" (in 8 reviews)

  • "Very low base pay, retail hours" (in 7 reviews)

More Pros and Cons

  1. "Solid Franchise for Verizon Wireless"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Wireless Zone full-time

    Pros

    Flexible Hours, unlimited commissions, different experience from day to day.

    Cons

    Not a lot of room for growth

    Advice to Management

    None


  2. "Not really worth it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Person
    Current Employee - Sales Person
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Wireless Zone full-time (Less than a year)

    Pros

    Easy money
    Slow paced
    Relaxed work environment

    Cons

    Can fine you for not meeting sales
    Toxic MLM culture
    Bad work/Life balance
    Long hours

  3. "Feels like it's changing for the worse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Wireless Zone full-time

    Pros

    Work with new technologies/cell phones. Many franchisees are interesting, successful people.

    Cons

    Management seems to put profits above all else. Lost a lot a great people.

    Advice to Management

    A fish rots from the top.


  4. "I hope it turns around someday"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Rocky Hill, CT
    Former Employee - Anonymous Employee in Rocky Hill, CT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Wireless Zone (More than 10 years)

    Pros

    There are a few leaders who are smart, capable, and even exemplary in leadership and knowledge of the business. The office space is nice.

    Cons

    No culture to speak of, or it’s not in action. Involvement is sometimes discouraged. Communication from leadership is poor. Benefits are terrible. Vacation time is miserable. Paid holidays are few. No flexibility, no remote working. Yet, certain people at higher levels are allowed to do so when they wish and also bring their kids into the office regularly. Our field team works remotely and a select few employees telecommute 100%.

    Unprofessional, embarrassing behavior of a few leaders and employees who are given high profile work and “status”, but do mediocre work, show up late and unprepared to meetings, refuse to communicate important info to others. Definitely a lack of teamwork with a couple of self-serving individuals.

    Advice to Management

    Raise the bar. Understand that what you allow will continue and it will only get worse. Bad behaviors and unprofessional behavior need to be corrected. A few bad apples have created a toxic environment where employees feel excluded and less involved. Even some of the good ones are exclusive. It grows like a cancer and makes many people uncomfortable at work. You have one very gossipy, attention-starved person who causes significant damage regularly.

    Wireless Zone Response

    Dec 7, 2018 – HR Generalist

    Thank you for taking the time to write this review, your feedback helps to make Wireless Zone LLC a better place. I’m disappointed to hear that you were not happy with your experience. If you would... More


  5. "Good place to start up"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Wireless Zone full-time

    Pros

    Employee discounts on phones, accessories, and phone plan

    Cons

    sometimes certain customers feel "entitled"


  6. "Sales representative"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Wireless Zone full-time

    Pros

    -fun work environment, interesting customers

    Cons

    -not the busiest, slow days = long day


  7. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Wireless Zone full-time (Less than a year)

    Pros

    There is so much support for a Verizon indirect.

    Cons

    There isn't really any to speak of.

  8. "Never again!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Wireless Zone full-time

    Pros

    Discounted accessories, paid lunches, paid smoke breaks,

    Cons

    Management
    No HR Department
    Threatening
    Rude managers, district managers
    Dirty work spaces
    Lying to customers
    Doing others jobs
    Driving 2+ hours to “mandatory meetings”
    Bathroom always smell like feces

    Advice to Management

    Hire people who actually know what they are doing, not people who do drugs, lie to customers, threaten employees, and purposefully cause issues that others have to resolve


  9. "Easy going job but bad pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Naples, FL
    Current Employee - Anonymous Employee in Naples, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Wireless Zone full-time (More than 3 years)

    Pros

    Not much work hard work involved. Laid back atmosphere. Easy going to workers and managers

    Cons

    Not so good pay. Not much inventory available to sell to make money

    Advice to Management

    Increase pay, increase inventory so sales representatives can make sales.


  10. "Great Company, Fair Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Providence, RI
    Current Employee - Sales Representative in Providence, RI

    I have been working at Wireless Zone full-time (More than a year)

    Pros

    Good company, Good pay depending on how busy your store is. Friendly staff and great customer.

    Cons

    Long hours depending on how many people work at the store.

    Advice to Management

    Do as you Preach.