Wise Reviews

Updated May 5, 2021

To filter reviews, or .
4.3
87%
Recommend to a Friend
93%
Approve of CEO
Wise CEO Kristo Käärman
Kristo Käärman
371 Ratings
Pros
  • "A lovely work environment with a nice working culture(in 55 reviews)

  • "Great people that you get to work with(in 30 reviews)

  • Cons
  • "Autonomous teams means that often you need to "lobby" with other teams to get things done(in 35 reviews)

  • "there are many questionable team leads who might have great technical knowledge but really not mature enough or ready to tackle human issues(in 18 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee, more than 3 years

      Beautiful company

      Apr 28, 2021 - Team Lead - Customer Support in Tampa, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Unlimited growth opportunities - great support from leadership - Team events

      Cons

      - somewhat disorganized with the recent pivot of the business - other teams don't always communicate plans that affect your teams properly

      Continue reading
      Be the first to find this review helpful
    2. 4.0
      Current Employee, more than 1 year

      Good company

      Apr 28, 2021 - Customer Support Specialist in Tampa, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good benefits, PTO for 4 weeks

      Cons

      They don't ask help or suggestions from their employees about the great event in Europe after COVID: the prizes we received lately, they don't share with them. Where are the benefits?

      Continue reading
      Be the first to find this review helpful
    3. 5.0
      Current Employee, more than 5 years

      Work at Wise

      Apr 18, 2021 - Data Analyst in Tampa, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great environment and potential to grow.

      Cons

      Easy to be overwhelmed since there so much growth, worth it to he pased

      Continue reading
      Be the first to find this review helpful
    4. 5.0
      Current Employee, less than 1 year

      Love it here

      Apr 19, 2021 - Social Media Customer Support Specialist in Tampa, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Culture, dedication to values, everyone is nice, flexibe

      Cons

      opportunities available are dependent on location

      Be the first to find this review helpful
    5. 3.0
      Current Employee, more than 3 years

      Typical office politics- sexual misconduct is tolerated and promotion opportunities are 0

      Dec 14, 2020 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The benefits are amazing There is home-life balance

      Cons

      I was hoping TransferWise would be different than my last job, but this has turned out to be just another office job that's disguised as a fun place to work. There are little to no promotion opportunities in the Tampa office. They do not punish people who are sexually offensive or who commit some kind of sexual harassment-- A simple 'I'm sorry' is enough for a long time employee here to keep his job since he's got tenure it seems he's protected. Most frustrating though is that you have to be friends with someone/dating someone in another department to get promoted otherwise you'll be stuck in customer support. They don't hire based on skill but rather social clout and how many 'side projects' you do which is up to preference and luck as to whether your 'side project' is taken seriously enough to land you a promotion. The work culture is not maturing at the same pace that the company is growing it seems.

      Continue reading
      14 people found this review helpful

      Wise Response

      People Team Lead

      Thank you for sharing your experience with us. I would appreciate the opportunity to connect more closely with you on this matter. Would you be willing to contact me so I can set up a confidential chat to address your concerns? Please email employerbrand@transferwise.com and the team will connect us. Thanks, Russ

    6. 5.0
      Current Employee, less than 1 year

      Fine job, akin to call center

      Apr 3, 2021 - Customer Support Representative in Tampa, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Decent banking-related job where you can gain access to learning about payments and global currencies

      Cons

      Claims it's not like working at a call center, but it's how I would describe the experience

      1 person found this review helpful
    7. 4.0
      Former Employee, less than 1 year

      Not a bad company

      Apr 29, 2021 - Customer Service Representative in Lakeland, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good benefits. Good starting pay.

      Cons

      Typical call center environment despite advertising otherwise

      Be the first to find this review helpful
    8. 5.0
      Current Employee, more than 3 years

      Great benefits

      Apr 7, 2021 - Senior Operations Specialist in Tampa, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexibility with management, travel opportunities, project opportunities

      Cons

      Non flexible hours, pay could be better, lots of responsibilities

      Be the first to find this review helpful
    9. 5.0
      Current Employee, less than 1 year

      Great

      Apr 8, 2021 - Finance in Clifton Park, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Autonomy, Office moral and environment

      Cons

      Strictly Commission, no set hours, no hourly wage

      Be the first to find this review helpful
    10. 5.0
      Current Employee, less than 1 year

      Great place to work

      Jan 25, 2021 - Enhanced Due Diligence Analyst in Tampa, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - stock in the company - Reviews every 6 months - opportunity to move within the company - Travel opportunity - Full benefits - PTO - Sick time - Bereavement - They stick to their core values - They care about your mental health as well as making sure that their employees are taken care of - No micromanaging

      Cons

      - You can only work remote out of state for 3 months - Communication can be hard when their are offices all over the world that you are working with. So be prepared for langue and time barriers. - If you can not work independently you will not do well here

      2 people found this review helpful
    Viewing 1 - 10 of 633 Reviews
    </>Embed

    Popular Careers with Wise Job Seekers

    Software Engineer
    Learn About the Job
    JobsSalariesInterviews

    Work at Wise? Share Your Experiences

    Wise logo
    or