WiseTech Global "bottleneck" Reviews | Glassdoor

WiseTech Global Employee Reviews about "bottleneck"

Updated Nov 6, 2016

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4.2
89%
Recommend to a Friend
90%
Approve of CEO
WiseTech Global CEO and Founder Richard White
Richard White
71 Ratings
Pros
  • "There is little silo-effect, in that teams cross-communicate both in and outside the work environment(in 14 reviews)

  • "Sports, weekly beer o'clock, monthly cake days(in 14 reviews)

Cons
  • "WiseTech has changed and grown exponentially in the last few years, including listing on the ASX(in 7 reviews)

  • "CEO is the bottleneck of all big/small decision, in most cases(in 6 reviews)

More Pros and Cons

Reviews about "bottleneck"

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  1. "Great opportunities and culture."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at WiseTech Global full-time

    Pros

    WiseTech has a real focus on work/life balance. Hours are flexible where possible, there is a gym, breakfast, Friday food and drinks. Casual dress requirements make for a comfortable work environment. Jobs are designed around the talents of the individual rather than putting everyone in boxes - this gives great opportunities for advancement and growth within roles.

    Cons

    The location is a problem due to lack of viable public transport options (although they do run a shuttle bus from Green Square station). There can be a bottleneck at the top level of management with access to the CEO limited in spite of a requirement for even mid-level decisions to be run past him.

    Continue reading
    WiseTech Global2016-11-07
  2. Helpful (24)

    "Textbook 'best-place-to-work' perks but dead inside"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Developer in Sydney
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at WiseTech Global full-time for less than a year

    Pros

    If your after somewhere with free food and weekly drinkups, flexible (no) dress code and a small gym then WiseTech is the place for you.

    Cons

    Firstly, the decision rights situation is absolutely atrocious. All decisions (ranging from choosing a new employee's pay, to procurement, literally everything) have to go through the CEO, not only resulting in a huge bottleneck commonly causing weeks of delay, but also stifling any feeling of responsibility. Culture is non-existant (at least on the dev side of the office). I don't know what it is, but the majority of dev's seem to enjoy coming to work, headphones on, dev till lunchtime, eat alone in the breakroom/at their desks, before dev'ing and going home. You would be lucky to get a few words in sideways. It's a stark contrast to my current job with constant banter and going out and hanging with cool people I meet in the office. Pay is also pretty average to bad. In the leadup to hiring, the rhetoric is always 'we find the best of the best - we screen and hire the top 10% - we have competitive packages etc'. In reality, the pay situation is average at best. The contract mandates that your remuneration must be kept secret, hiding the fact that systematically, most junior to mid tier developers (1-3 years) are on wages in the low 20's, whilst those who spoke up and negotiated (few and far between)are landing market rate or slightly better. Regardless, pay is miles behind the likes of Amazon, Google, Atlassian etc. The pay review process is overly bureaucratic. Where your value and development in a company should be self-evident and easily discussed in a pay review with your boss, you are instead required to construct a matrix of goals, objective measures, milestones, and otherwise dehumanise personal development, This matrix is then periodically reviewed (criticised) by a panel and percentage remuneration increases may be issued. Aside from being a colossal waste of time, the magnitude of the process further entrenches less-than-market employee remuneration.

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    WiseTech Global2016-02-16
  3. Helpful (17)

    "Interesting place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at WiseTech Global

    Pros

    1. Free breakfast 2. Casual dress everyday 3. Gym

    Cons

    1. They say it's a horizontal organisation. But it's not. CEO is the bottleneck of all big/small decision, in most cases. People change their view when CEO changes his point of view. 2. This company grew rapidly over the years from a garage to an org with global offices. They lack the structure that they should have to be able to have a sustainable future ahead. IT companies like Facebook, Google all started small but they still had a structure and a solid decision making process with help from smart folks to set up internal Processes. 3. Anyone with basic business/management knowledge about business models would know that any business organisation's value comes down to three capabilities: Resources, Processes, and Priorities. I say they have resources, e.g. smart folks, decent cash flow, IP, at this point of time, but they do not have Processes and Priorities. This makes employees feel uneasy and left out, as they are unaware of where they are heading in terms of their career. 4. Location can be quite difficult to reach.

    WiseTech Global2016-01-19
  4. "A growing company with a bright future"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - I T Professional in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WiseTech Global full-time for more than 3 years

    Pros

    WiseTech Global is an organization that has had a very high growth rate for several years and it looks likely to improve its growth rate in the future. One thing that I particularly enjoy about working at Wise Tech is that it is a large company in terms of resources but has preserved some elements that make a small company dynamic. That is advantageous if you dislike corporate bureaucracy and like to get things done but it will be a challenge for the company to maintain this advantage as it grows further. For those technical it offers the chance to gain allot of experience fast. This is particularly true for young software developers who are surrounded by extremely talented colleagues. For those in non-development roles the company offers an environment in which processes are constantly refined to work smarter. If you enjoy change and challenges then WiseTech Global will suit you. Perks to your working day: • Sports teams at lunchtimes (Soccer, Basketball) • Company hosts gym classes at lunchtimes (Yoga, Fitball, Stretch, Get Lean!, Core Strength, 20 minute AB Tone, Pilates & Toned Arms Buns & Thighs) • Weekly beer O'Clock • Monthly cake day • Other Events (Melbourne Cup Party, Well funded festive Party) Compensation: I believe that the compensation rates are competitive across job roles. In my experience it takes a while to prove your worth at Wise Tech Global so those expecting to work at the company for a short period of time to further their career may find their time spent here unsuccessful. I believe this is due to the nature and history of WiseTech Global which is that of shareholders who are also employees driving the business forward.

    Cons

    Some managers are not living by the Company Credo in their management of staff. A stronger emphasis on ensuring people are gaining experience, skills and are happy in their role is missing in a few teams. There was a major bottleneck on getting things done in the past with a few key people being required to get projects moving however work on the process management has reduced this blockage greatly

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    WiseTech Global2014-10-31
  5. "Great place to work - I'm always learning and love how productive we are"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WiseTech Global full-time

    Pros

    The open culture is great - I'm not restricted from talking to others in the business about problems I see, even if those issues aren't directly related to my area. I learn a lot about our business this way and help to solve real issues. The perks are very good - breakfast, Friday drinks & food, fitness classes and educational assistance for postgrad studies (including leave for study). We're also encouraged to use postgrad studies to improve the business, generally working with the CEO. The most rewarding thing is the amount of work we get through at the level of quality we do it with. The volume of work and change is very challenging, but very rewarding.

    Cons

    There are pockets of negativity around the company about various changes (past and present) - we can do better at bringing people with us on changes in the business. Many people also complain about the CEO being a bottleneck. I rarely find this to be an issue.The company has invested in training courses to help managers overcome these kinds of problems and clarify their concerns, so action is already being taken here.

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    WiseTech Global2014-10-21
  6. "Fun place to work with lots of opportunities to grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Approves of CEO

    I have been working at WiseTech Global

    Pros

    Fun work environment, flat management structure

    Cons

    CEO is a bottleneck, hard to get things approved

    Continue reading
    WiseTech Global2012-01-25

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