WiseTech Global "wisetech" Reviews | Glassdoor

WiseTech Global Employee Reviews about "wisetech"

Updated Jan 21, 2019

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4.2
89%
Recommend to a Friend
90%
Approve of CEO
WiseTech Global CEO and Founder Richard White
Richard White
71 Ratings
Pros
  • "There is little silo-effect, in that teams cross-communicate both in and outside the work environment(in 14 reviews)

  • "Sports, weekly beer o'clock, monthly cake days(in 14 reviews)

Cons
  • "WiseTech has changed and grown exponentially in the last few years, including listing on the ASX(in 7 reviews)

  • "CEO is the bottleneck of all big/small decision, in most cases(in 6 reviews)

More Pros and Cons

Reviews about "wisetech"

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  1. Helpful (1)

    "A great move"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WiseTech Global full-time for more than 3 years

    Pros

    Working at WiseTech is great if you want to be part of a vibrant, fast growing, ever changing environment. If you want to be stretched in terms of your thinking and your adaptability, then this is the place for you. The company's credo and guiding principles are simple and easy to understand, but truly powerful and there is commitment to ensuring people understand and incorporate this into their work practices. Things like "anyone can talk to anyone at any time for any reason"....it's true....if you want to discuss an idea or a concern with the CEO...then you can....."Quality over Speed - Slower Today, Faster Forever"....yes, often a challenge but it's the cornerstone of how we work...."Productivity at the Centre of Everything"....governs the features we develop in our software and the way in which every member of the company works. Using logical thinking tools and applying behavioural science in the workplace means we do things differently at WiseTech....and it's one of the things I enjoy about working here....

    Cons

    It's often difficult to balance the competing demands and changing priorities. And with the growth of the business, and insufficient learning structures in place, new starters often find it challenging to understand the WiseTech way.

    WiseTech Global2019-01-22
  2. "Supportive community with opportunities for self-development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Intern - Associate Developer in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at WiseTech Global for less than a year

    Pros

    WiseTech is very flexible, and allow your rotations to suit your career preferences. If possible, you're given work you'd like to do, rather than just whatever is there. As an intern at WiseTech, you are treated like an employee in almost every way, given the same responsibilities, the same access and respect. There are fantastic employee benefits, the best of these being the great community fostered at Beer O'Clock.

    Cons

    While the management system can be overbearing at first, once mastered, can greatly improve personal productivity without being as claustrophobic. Despite WiseTech Globals fantastic community and work enviroment, the nature of their product area can be dry, as it's rare to see our software in use in the real world.

    Continue reading
    WiseTech Global2018-01-31
  3. Helpful (1)

    "Freedom and Responsibility"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WiseTech Global full-time for more than 3 years

    Pros

    WiseTech is different from anywhere I’ve worked before. Upon joining the company I wasn’t given a job description and told what to do. I’ve been able to sculpt my career to suit me, in line with business needs. I can see that for some, this freedom and responsibility fosters success, but others used to more hierarchical management structures will struggle with the accountability.

    Cons

    WiseTech has changed and grown exponentially in the last few years, including listing on the ASX. Continuous change and growth creates teething troubles, but it’s been my personal experience to date, that things work out well in the end.

    WiseTech Global2017-11-20
  4. Helpful (4)

    "Everyone stands on equal ground"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WiseTech Global full-time

    Pros

    One of the first things I noticed starting at Wisetech is that they genuinely treat everyone as equal. They talk about having a 'flat hierarchy' and it's true - if you have a good idea or a different way of approaching something, you will be heard and encouraged to go for it, no matter what your background or experience is, or how long you've been at the company. This makes you feel valued and promotes growth within the company too, unlike other employers before who only let the senior people have ideas or vision.

    Cons

    On the other side of this, I wouldn't necessarily recommend Wisetech to people who need to be told what to do all the time. Not to say you don't receive any direction, but they value people who take initiative more than those that wait to be given work to do.

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    WiseTech Global2016-02-17
  5. Helpful (32)

    "Good perks but terrible work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Developer 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at WiseTech Global full-time for less than a year

    Pros

    - Fully-stocked kitchen - Celebration of birthdays with "Cake Day" - Beer o' clock - Free gym with personal consultations and classes - Nice friendly people - Very fun parties for Chrissy, Melbourne Cup and more.

    Cons

    - Demotivating, mismanaged, and poorly thought-out developer induction process. Despite any previous experience, new developers spend around 3 months in a 'bootcamp' where they individually and in strong isolation must learn how WiseTech does unit testing, coding style, work items etc. Which in of itself is fine, except the arbitrary limit of 10 work items that must be completed, which are randomly assigned and range from being incredibly easy to extremely difficult (involving senior developers). Despite an enormous amount of feedback to the small team of two (one twenty year old) who manages the induction into the entire development team of Sydney (about 200ppl), they remain adherent to the rule of one work item completed = one point. Even when a developer may have fixed a bug in a feature which parallel is removed by a senior developer, they refuse to acknowledge or compensate the work put in and the learning involved as contribution to their induction score of 10 completed items. - Little to no appreciation of work or ability. Their chief developer believes that their problem rests with hiring, not retention. Look towards the latter. There was a recent PhD in hardware engineering hired at WiseTech that had to go through 3 months of gruelling C# bug-fixing induction before they were allowed into the telematics team, which uses an entirely different skillset. There are developers who are assigned on rotation to teams where their skills and talents could clearly be of benefit to WiseTech in other places. - Antiquated technical engineering. Their new product is built by enterprise C# developers in web technologies (Knockout.js). Understandably, there is a disparency between the two skillsets and this in combination with a seemingly ignorant avoidance of all of the standards and practices they kept in their flagship product, means it is utterly unmaintainable. The product has gorgeous UX, but for anyone looking for an engineering role, it is terribly designed underneath. JQuery spaghetti code everywhere, clear misunderstanding of CSS practices, including putting text in content attributes, completely ignoring the i18n foundation the company is built upon. The web app fails to load because the theme's styles/colours are stored in a database which is updated by a C# winforms app...each development task in their new product needs to be duplicated twice, once for the Web frontend and once for the XAML frontend. - Stifling culture. WiseTech touts their culture of fostering innovation and change-makers all over its external and internal branding. In my experience this is largely ignored unless you are very high in the organisation. - Documentation is non-existent in many cases. Half of the time this makes sense because there's no need, the other half of the time it's essential to setting up the development environment. - Their self-designed software for managing work frequently didn't work and actually degraded in quality while I was there. After being in beta for 2 years, you would've hoped this would not be the case.

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    WiseTech Global2016-02-13
  6. "Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WiseTech Global part-time for more than 8 years

    Pros

    Great global Cloud SAS company doing exciting and very innovative work. Growing fast and a very demanding but rewarding place to work. Its really a privilege to work with such a talented team of men and women who are lead by a visionary CEO.

    Cons

    Its not an easy gig----Everyone there needs to be smart and good at what they do just to survive in the fast driving meritocracy that is WiseTech.

    Continue reading
    WiseTech Global2015-04-22
  7. Helpful (14)

    "Autocratic, stifling and demoralising"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at WiseTech Global full-time for more than a year

    Pros

    The founder and CEO is great at painting the positive picture and laying out where he wants the business to go. Yes, there is food available, yes, there is beer o'clock every Friday, so drink and eat - it's one of the few merry times in this workplace. There are plenty of staff from many differing backgrounds so there will be support from like minded people there to help you into the business and once you are there. If you are a shareholder, you will benefit as EVERY decision is related to the impending IPO. If you are a customer, you have a great product; learn how to get the most out of what you are paying for now, because in the absence of any real competition, your fees are going to keep going up.

    Cons

    The founder and CEO controls everything to the point your work will not proceed without his approval, which is ironic as he wants a scalable business and a flat hierarchy! If you have an opposing opinion, you risk being ostracised and reduce your chance at any career progression, so you have long term employees who have become "yes men" and seem to lack the confidence to challenge the thinking and create something they truly believe in. Statements are frequently made about "immediate changes" in the business without prior notification to those that the changes effect, and without the required structures to support those changes in place, resulting in a demoralising and debilitating work culture where you can be unsure about your role. Their is a strong focus on keeping the brand in a very positive light (formerly CargoWise -look it up) due to a proposed and imminent listing (IPO) of WiseTech on the Aust Stock Exchange. If you are considering a customer facing role, be VERY aware that customers are not happy with changes in the prices and license behaviour.

    Continue reading
    WiseTech Global2014-12-09

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