Wix Reviews
72% would recommend to a friend
(1433 total reviews)
Avishai Abrahami
79% approve of CEO
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Found 1,433 of over 2K reviews
Updated Nov 28, 2023
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Low pay, “just do your job” attitude, feels like a massive corporation and you don’t have an influence." (in 43 reviews)
Ratings by Demographics
This rating reflects the overall rating of Wix and is not affected by filters.
- 5.0Nov 16, 2023Operations ManagerFormer Employee, more than 3 yearsIsrael, TX
Pros
professionally and socially great working place
Cons
Not a lot to say, I was very satisfied
- 3.0Oct 30, 2023Product Support SpecialistFormer Employee, more than 3 years
Pros
They have some good benefits, like most tech companies these days. Nothing out of the ordinary.
Cons
They had their customer service veterans train our replacements when they outsourced their tier 1 customer care team to the Philippines and Guatemala. Once that was all done after a few years of this being in the works, they laid off almost all of their in house customer care team in the US and other sites (370 in February). Their Ukraine employees were kept to avoid bad PR, this is mostly an observation and sure it'll be denied and said it was for humanitarian reasons, but this is a corporate business at the end of the day. Silver lining is that the Ukraine employees have some job security for now in these difficult times.
2 - 2.0Nov 10, 2023Enterprise Account ExecutiveFormer Employee, more than 3 yearsNew York, NY
Pros
Great benefits, good perks and friendly teammates
Cons
The enterprise sales team is woefully mismanaged. Senior leadership is quite literally making up the offering as they go (pricing, product and positioning). Wix is unwilling to invest money or delegate internal developers to improve the differentiated enterprise product. Meanwhile, goals continue to rise and sellers are not compensated for the aggressive increases. Tenured reps often do not receive raises year over year. Account executives lack collateral and the internal resources to do the job adequately. Sellers are viewed as disposable and replaceable. There is absolutely no loyalty to experienced AEs with successful track records at the company. There are talented sellers on this team! It is unfortunate that Wix will likely lose them because there is a lack of sales process and overall direction.
1 - 4.0Nov 10, 2023Account ManagerCurrent Employee
Pros
-Amazing benefits -Chill vibes -great work life balance/tons of flexibility -not too hard
Cons
-some managers are not the best
- 5.0Nov 4, 2023Customer SpecialistCurrent Employee, more than 1 yearMiami, FL
Pros
Nice place to work. Nice coworkers.
Cons
The salary is not so attractive, but it has a lot of benefits.
- 4.0Nov 3, 2023Customer Support RepresentativeCurrent Employee
Pros
great atmosphere great for starters to understand the tech industry
Cons
Can be stressful at times
- 5.0Oct 16, 2023Account ManagerCurrent EmployeeDenver, CO
Pros
Great people, good flexibility and benefits
Cons
Lower pay than others in the industry
- 4.0Oct 6, 2023Customer Success ManagerCurrent Employee, more than 1 yearNew York, NY
Pros
Work life balance and great coworkers
Cons
Below average pay in company
- 2.0Nov 6, 2023Customer Service RepresentativeFormer EmployeeMiami Beach, FL
Pros
Work life balance, the people
Cons
Too many new products all the time
1 - 4.0Mar 17, 2023Team LeadFormer Employee, more than 3 yearsAustin, TX
Pros
Great company culture with amazing people at every corner. Offer great benefits & flexible PTO. There's opportunity to grow & learn within your role, assuming you're willing to put in the work -- many aren't. Love that you're exposed to several areas of the business, regardless of your title.
Cons
Majority of the senior leadership at Wix lack the people management skills necessary to create/maintain a strong culture and/or the technical skills/product knowledge to effectively diagnose real-time issues & propose viable solutions. Unfortunately, inflated egos & clouded judgement prevents them from coming to terms with this reality & middle-management usually ends up picking up after their mess. Lastly, compensation is extremely inconsistent. The pay gaps between similar roles should not vary as much as they do at Wix, especially given the vague explanation/poor justification that is provided to employees.
5
Wix Reviews FAQs
Wix has an overall rating of 4.0 out of 5, based on over 1,504 reviews left anonymously by employees. 72% of employees would recommend working at Wix to a friend and 61% have a positive outlook for the business. This rating has decreased by -4% over the last 12 months.
72% of Wix employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Wix 4.0 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Wix to be career development, culture, benefits and the cons to be management .
