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Wix

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Wix

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Wix Reviews

4.0

72% would recommend to a friend

(1433 total reviews)

CEO Avishai Abrahami

Avishai Abrahami

79% approve of CEO

Ratings by category

4.2

Diversity & Inclusion

4.1

Culture & Values

4.0

Work/Life Balance

3.7

Compensation and Benefits

3.6

Career Opportunities

3.5

Senior Management

Ratings distribution

5 stars

50%

4 stars

26%

3 stars

12%

2 stars

7%

1 star

5%

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Found 1,433 of over 2K reviews

Updated Nov 28, 2023

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
Cons

Ratings by Demographics

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This rating reflects the overall rating of Wix and is not affected by filters.

    1. 5.0
      Nov 16, 2023
      Operations Manager
      Former Employee, more than 3 years
      Israel, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      professionally and socially great working place

      Cons

      Not a lot to say, I was very satisfied

      1. 3.0
        Oct 30, 2023
        Product Support Specialist
        Former Employee, more than 3 years
        Recommend
        CEO Approval
        Business Outlook

        Pros

        They have some good benefits, like most tech companies these days. Nothing out of the ordinary.

        Cons

        They had their customer service veterans train our replacements when they outsourced their tier 1 customer care team to the Philippines and Guatemala. Once that was all done after a few years of this being in the works, they laid off almost all of their in house customer care team in the US and other sites (370 in February). Their Ukraine employees were kept to avoid bad PR, this is mostly an observation and sure it'll be denied and said it was for humanitarian reasons, but this is a corporate business at the end of the day. Silver lining is that the Ukraine employees have some job security for now in these difficult times.

        2
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        1. 2.0
          Nov 10, 2023
          Enterprise Account Executive
          Former Employee, more than 3 years
          New York, NY
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Great benefits, good perks and friendly teammates

          Cons

          The enterprise sales team is woefully mismanaged. Senior leadership is quite literally making up the offering as they go (pricing, product and positioning). Wix is unwilling to invest money or delegate internal developers to improve the differentiated enterprise product. Meanwhile, goals continue to rise and sellers are not compensated for the aggressive increases. Tenured reps often do not receive raises year over year. Account executives lack collateral and the internal resources to do the job adequately. Sellers are viewed as disposable and replaceable. There is absolutely no loyalty to experienced AEs with successful track records at the company. There are talented sellers on this team! It is unfortunate that Wix will likely lose them because there is a lack of sales process and overall direction.

          1
          1. 4.0
            Nov 10, 2023
            Account Manager
            Current Employee
            Recommend
            CEO Approval
            Business Outlook

            Pros

            -Amazing benefits -Chill vibes -great work life balance/tons of flexibility -not too hard

            Cons

            -some managers are not the best

            1. 5.0
              Nov 4, 2023
              Customer Specialist
              Current Employee, more than 1 year
              Miami, FL
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Nice place to work. Nice coworkers.

              Cons

              The salary is not so attractive, but it has a lot of benefits.

              1. 4.0
                Nov 3, 2023
                Customer Support Representative
                Current Employee
                Recommend
                CEO Approval
                Business Outlook

                Pros

                great atmosphere great for starters to understand the tech industry

                Cons

                Can be stressful at times

                1. 5.0
                  Oct 16, 2023
                  Account Manager
                  Current Employee
                  Denver, CO
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Great people, good flexibility and benefits

                  Cons

                  Lower pay than others in the industry

                  1. 4.0
                    Oct 6, 2023
                    Customer Success Manager
                    Current Employee, more than 1 year
                    New York, NY
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Work life balance and great coworkers

                    Cons

                    Below average pay in company

                    1. 2.0
                      Nov 6, 2023
                      Customer Service Representative
                      Former Employee
                      Miami Beach, FL
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Work life balance, the people

                      Cons

                      Too many new products all the time

                      1
                      1. 4.0
                        Mar 17, 2023
                        Team Lead
                        Former Employee, more than 3 years
                        Austin, TX
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Great company culture with amazing people at every corner. Offer great benefits & flexible PTO. There's opportunity to grow & learn within your role, assuming you're willing to put in the work -- many aren't. Love that you're exposed to several areas of the business, regardless of your title.

                        Cons

                        Majority of the senior leadership at Wix lack the people management skills necessary to create/maintain a strong culture and/or the technical skills/product knowledge to effectively diagnose real-time issues & propose viable solutions. Unfortunately, inflated egos & clouded judgement prevents them from coming to terms with this reality & middle-management usually ends up picking up after their mess. Lastly, compensation is extremely inconsistent. The pay gaps between similar roles should not vary as much as they do at Wix, especially given the vague explanation/poor justification that is provided to employees.

                        5
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                      Wix Reviews FAQs

                      Wix has an overall rating of 4.0 out of 5, based on over 1,504 reviews left anonymously by employees. 72% of employees would recommend working at Wix to a friend and 61% have a positive outlook for the business. This rating has decreased by -4% over the last 12 months.

                      According to anonymously submitted Glassdoor reviews, Wix employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Wix. This rating has decreased by -3% over the last 12 months.

                      72% of Wix employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Wix 4.0 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

                      According to reviews on Glassdoor, employees commonly mention the pros of working at Wix to be career development, culture, benefits and the cons to be management .

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                      Interview Tips

                      Feel free to post any interview questions you might be asked and I’ll help you compose an effective response :)

                      RFP Coordinator

                      I have a 5 year gap in my work history due to an illness. How do I explain this? I can't lie, SSD is on my background check as a previous employer. I am on it and looking to re-enter the job market and get off of it, but I understand it is a reason for employers to pause in hiring me.

                      1
                      1 Comment

                      Senior Associate

                      How do you interview for a position when you are under-qualified based on seniority but not based on skills? I currently serve as a senior associate for a reputable consulting firm, and I have an interview for an associate director position. However, I am just shy of the minimum YOE requirement included on the job application and relatively young (though I meet all of the other requirements). Any advice on convincing the hiring manager I am ready for a mid-level role?

                      3
                      0 Comments

                      EY

                      Had 4 behavioral interviews for a position last week. Last Friday (which was the last of the four interviews), the interviewer spent most of the interview selling me on the job and didn't ask me any questions. She ended the interview by saying she thinks I am confident and would be a great fit for the role. I took this as a good sign but giving it's 2023 you never truly know. Has anyone ever had an interviewer do something similar and not gotten the job?

                      3
                      6 Comments

                      Glassdoor has 1,504 Wix reviews submitted anonymously by Wix employees. Read employee reviews and ratings on Glassdoor to decide if Wix is right for you.