Wix Reviews | Glassdoor

Wix Reviews

Updated February 16, 2017
94 reviews

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Full-time Part-time

4.3
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Wix CEO Avishai Abrahami
Avishai Abrahami
30 Ratings

94 Employee Reviews

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Pros
  • awesome people, fun job, great place to work (in 10 reviews)

  • Wixers are great people, and fun to work with (in 9 reviews)

Cons
  • long hours, not much room for growth (in 4 reviews)

  • Customer Service is a difficult job (in 3 reviews)

More Pros and Cons

  1. "Student Ambassador"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Amazing work place/environment, highly recommend

    Cons

    Sometimes gets a little slow


  2. "SF Office"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at Wix full-time

    Pros

    Cool people, some free food, beautiful office, toys

    Cons

    Mediocre salary at best, extremely regulated and confined (times bathroom breaks), little flexibility

    Advice to Management

    Toys are fun, but only if the necessities are there


  3. "a great free website"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Very useful and great to keep up.

    Cons

    I can't think of anything.

    Advice to Management

    none


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "enjoyed"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    awesome people, fun job, great place to work

    Cons

    long hours, not much room for growth

    Advice to Management

    none.


  6. Helpful (10)

    "Customer Service Rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Wix full-time

    Pros

    Loved the vibe and the culture-made great friends and was able to really be my goofy self. They have great retention- often times I would see people coming back from long vacations and I was told to take time off at least once a month- they like you to have a life; very good quality!

    Cons

    Customer Service is a difficult job. They changed the call wait time from 2 minutes to 1 and then everything went down hill from there. I was often told I was giving quality calls but they were too lengthy. Got in trouble for things that are pretty ridiculous and natural things humans need to do to get through the day. The people on the other line will be a mystery always, and sometimes be prepared for cursing or put-downs for being stupid and not knowing how to fix a "flash" website; really...who uses that anymore!? Basically I would only take this job if you are fresh out of college and need something to build your resume; it's not the best, but it's not the worst for customer service.They really do try to make it pleasant. However, offering alcohol after work is not always the answer to happiness-yet they have a wellness coach, a little odd.

    Advice to Management

    Micro-management needs to calm down. This is a stressful job, so understanding needs to be there bottom line. It can make you nuts, an onsite counselor would be nice. =) Also, the pay should definitely start at 25/hr.


  7. Helpful (8)

    "Great Company and people"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    So many benefits. From the free food to the fun trips wix is an excellent environment.

    Cons

    The pay feels below the median.


  8. "Great place to work at!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in San Francisco, CA
    Former Employee - Customer Service Representative in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Wix part-time (More than a year)

    Pros

    working hours are great for students

    Cons

    no full time job was opened when finished degree

    Advice to Management

    Keep on


  9. Helpful (7)

    "A Grueling, Thankless, Soul-Sucking, Dead End Job."

    Star Star Star Star Star
    Former Employee - Customer Service Robot in South San Francisco, CA
    Former Employee - Customer Service Robot in South San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Wix full-time (Less than a year)

    Pros

    Nice office with great views. good location, and gym, some nice people

    Cons

    Not a professional environment, limited opportunities, expect to live in a phone booth, favoritism, micromanagement, you are basically ignored by management, and treated not as a person, but as a call answering machine.
    Pay could definitely be better especially for the grueling nature of this job.

    Advice to Management

    Doesn't matter, it will fall on deaf ears


  10. Helpful (4)

    "Boring"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    great location unique gifts and accessories

    Cons

    Boss lives out of state

    Advice to Management

    stop micro managing


  11. "Love Wix"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Specialist in San Francisco, CA
    Former Employee - Product Specialist in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Wix (Less than a year)

    Pros

    All around great company! They take care of their employess

    Cons

    The pay could be a little bit higher especially for the cost of living in San Francisco

    Advice to Management

    Higher pay :)



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