Wizards of the Coast Reviews | Glassdoor

Wizards of the Coast Reviews

Updated April 27, 2017
110 reviews

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2.6
Star Star Star Star Star
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Christian Cocks
7 Ratings

110 Employee Reviews

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Pros
  • Work-life balance is incredible (in 24 reviews)

  • Half-Day Fridays, unlimited sick days, strong 401k match (in 13 reviews)

Cons
  • Some of the middle management is poor and in need of further training or replacement (in 6 reviews)

  • I've loved Magic since I was a child, and working in R&D was a lifelong dream (in 6 reviews)

More Pros and Cons

  1. Helpful (5)

    "Good, bad and the ugly"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Renton, WA
    Former Employee - Anonymous Employee in Renton, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Wizards of the Coast (More than a year)

    Pros

    Everyone is nice to work with!

    Cons

    Management needs to get their act together

    Advice to Management

    Lot's of powerpoint goals and strategy. Not enough action. Too many goals for the year. Needs to break down in smaller chunks to make any kind of traction.


  2. Helpful (13)

    "The worst leadership I have ever seen"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Technology Employee in Renton, WA
    Former Employee - Senior Technology Employee in Renton, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Wizards of the Coast full-time (More than a year)

    Pros

    Smart, nice, and creative people who are great to work with. The free Magic cards are fun but don't offset the cons.

    Cons

    The absolute worst leaders I have ever seen. This is not an exaggeration and I am not a millennial.
    When leadership asked employees to file fake positive Glassdoor reviews so they could more easily hire people, it was time to leave.

    Advice to Management

    You should quit and open up roles for folks who are not bad people.
    HR should try to help the employees instead of abusing them to help protect the company from the terrible actions of the current leaders.


  3. Helpful (8)

    "Great Peers, Very Political"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Renton, WA
    Former Employee - Anonymous Employee in Renton, WA
    Recommends
    Neutral Outlook

    I worked at Wizards of the Coast full-time (More than 5 years)

    Pros

    Some of the best co-workers a person could ask to have. Unlimited sick days and flexible time off.

    Cons

    Vertical movement is nearly impossible through personal merit alone, while fairly easy with little merit and good connections. Pay is below industry standard for area. Take other highly rated reviews with a grain of salt. Management made a push for current employees to leave good reviews on Glassdoor.

    Advice to Management

    Learn to control the morale of the employees, not just through events, but listening and helping resolve their issues.


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  5. Helpful (2)

    "Great value in their employees who love the games"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - WPN Lead in Renton, WA
    Former Employee - WPN Lead in Renton, WA
    Doesn't Recommend

    I worked at Wizards of the Coast full-time (More than 3 years)

    Pros

    Full-time employees get good health coverage.

    Cons

    High turn over, every year.

    Advice to Management

    Put more effort in helping their employee grow professionally.


  6. Helpful (3)

    "Poised for more incredible growth"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Renton, WA
    Current Employee - Anonymous Employee in Renton, WA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Wizards of the Coast is an exceptional company. Stable, fun, challenging projects, and with huge potential for future growth. Add to that the backing of a very successful Hasbro company that in its own right is leading business in almost all spheres, ethics, focus on employees, innovation and you have one powerful combination. From an employee perspective, you get the best of everything in an environment that encourages personal growth, values time with friends and family and is determined to bring the best out of you to the benefit of everyone.

    Cons

    Requires you to be engaged and motivated to be successful. Can be very goal driven. The company is always striving to create better customer experiences, which requires constant adaptation from its employees. You need to be comfortable in a nimble, agile environment.

    Advice to Management

    You have placed trust in your employees to get things done and its working, don't stop doing that.


  7. Helpful (9)

    "Good employees, bad management, terrible place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior IT in Renton, WA
    Former Employee - Senior IT in Renton, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Wizards of the Coast full-time (More than 3 years)

    Pros

    Lots of great employees and access to games

    Cons

    Be cautious of the recent good reviews since management has "encouraged" leadership employees to add good reviews since they have trouble finding people who will work there.

    Very little gets done. Ask people running Magic tournaments what they think about the Wizards IT systems and how long they have been asking for the same things to get fixed.
    Wizards has the worst leadership and is the least professional company I have ever seen. Some of the new leaders are OK but there is a group of inept managers and directors who have been there for a long time and they can do anything they want (or almost nothing) without getting in any trouble.

    Advice to Management

    Make leaders accountable for their failures, even if they have been there for years


  8. Helpful (8)

    "Perfect for Ambitious, Politically Savvy Men"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Renton, WA
    Former Employee - Anonymous Employee in Renton, WA
    Neutral Outlook
    No opinion of CEO

    I worked at Wizards of the Coast full-time (More than 5 years)

    Pros

    Stroke the ego of your local VP and you get anything you want! You too can become a Director by jumping multiple rungs of the ladder (but only if you are a man).

    Cons

    HR is a joke. What do they really do all day?
    Data driven decisions? What does that mean?
    Actually managing people to high standards. Not really.

    Advice to Management

    Let's hope the new leader cuts through all the BS and cleans house.


  9. Helpful (12)

    "Great co-workers, bad management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Renton, WA
    Former Employee - Anonymous Employee in Renton, WA
    Doesn't Recommend
    Negative Outlook

    I worked at Wizards of the Coast full-time

    Pros

    Great co-workers, excellent communication between shift leads and co-workers. No telephone work (at least for my position)

    Cons

    Backstabbing management/leaders and very secretive. You're expected to do most of your job and Tier 2 CSR as well without the financial compensation for it. They tout culture and values, but really, there aren't any. The values are tossed out the window by management.


  10. Helpful (2)

    "Pros and Cons"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Renton, WA
    Current Employee - Anonymous Employee in Renton, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Efforts are being made to improve employee culture. Lots of smart people and fairly good work/life balance. You get lots of product.

    Cons

    Medical insurance offered is expensive and pay is on the low end. Would like to see more women at the top as it tends to feel like the good ol' boys club. It can be political and senior leaders aren't always on the same page and it trickles down.

    Advice to Management

    Offer company-wide flexible work schedules and telecommuting options to be competitive with other employers in the area.


  11. Helpful (4)

    "It's all about the talent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Creative Manager in Renton, WA
    Former Employee - Creative Manager in Renton, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Wizards of the Coast (More than 10 years)

    Pros

    The people. Brilliant, crazy talented and creative individuals. Dedicated to producing the best game experience possible.

    Cons

    Inconsistant management, lack of integrated systems, no agility in developing and adopting better processes, more corporate and less flexible due to Hasbro ownership.

    Advice to Management

    Listen to your people -- they have a far better understanding of the tactical implications and impacts of your strategic planning.


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