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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Some great people (rank and file)." (in 46 reviews)
- "Work life balance is good at this company with a lot of products given for free to all full time employees." (in 18 reviews)
- "Casual work environment." (in 16 reviews)
- "Great atmosphere and coworkers." (in 16 reviews)
- "Free product (if you are interested in it enough)" (in 16 reviews)
- "Some of the middle management is poor and in need of further training or replacement." (in 15 reviews)
- "I still have nightmares that I am back there with arrogant incompetent managers that are just trying to stay within their precious clicks." (in 12 reviews)
- "I've also been less impressed in my brief interactions with senior leadership of other sections of the company." (in 11 reviews)
- "toxic culture; manager was unreasonable and looking for sweat shop reports" (in 10 reviews)
- "For the last 9 years there is a layoff every December (occasionally there is an additional layoff in June/July) regardless of the company's reported performance." (in 8 reviews)
Ratings by Demographics
This rating reflects the overall rating of Wizards of the Coast and is not affected by filters.
Reviews about "director level"Return to all Reviews
- 1.0Oct 10, 2014Anonymous EmployeeFormer Employee, more than 3 years
Not many, honestly. Half day Fridays? Though many poor overworked slaves dont really get to take advantage. Ironically the people who SHOULD be there working are the first out the door Friday afternoons. 401k match is good, I guess. Wizards is lucky the products are so good.
Buck passing as far as the eye can see. The senior manager and director level management ranges from very bad to excellent. The exec team is useless and generally terrible, with a couple members who contribute to a toxic work environment. Zero commitment to innovate and 'risk' upsetting Magic. Any time someone questions ANYTHING, rather than owning mistakes and committing to get better as a group, people retreat to defensive positions and lash out, especially the bottom of the barrel people who are lucky to have jobs at all - the rejects from other companies that will actually take the well-below-market salaries WotC pays. I love the products and hoped after I left that they'd find their way and succeed, but it doesn't look like it's happening given the other reviews here in the last ~18 months.13
- 1.0Jul 1, 2019Software EngineerCurrent Employee, more than 5 yearsRenton, WA
Free magic product, lots of food. Some of the coolest people you'll ever work with. Decent 401k match
Extremely toxic culture. Leadership makes decisions and changes their mind at any given whim. Leadership is always trying to do whatever they can to make themselves look better, especially at the expense of their reports who can't speak up for fear of retaliation. Massive turnover, you can be there for years and have excellent performance reviews and still be let go with no indication. HR doesn't care about people, they only care about covering the companies behind. What made Wizards amazing to work for has been destroyed. I honestly don't know why I'm still here. They continuously promise opportunities for advancement, acknowledging you're underpaid, overworked but never deliver on those promises. They used to pride themselves on the work-life balance but it's been all but destroyed in favor of making money and yet the people who try to put their family first were the first to go in layoffs (of which there are at least 3-4 every year for the last 3 years of varying sizes) Also, the pay is not even remotely at Seattle levels for Engineers while the managers/directors are above Seattle average. No stock options, weak bonus structure which is set specifically at the whim of your manager instead of how you actually perform and what you accomplish. Managers ask often what they can do for you and when you ask for help in career growth or suggestions to help you grow, they completely ignore it because they're too focused on saving their own jobs from the upper management. There's too many layers of indirectness30
- 1.0Aug 30, 2014Anonymous EmployeeFormer Employee, more than 10 years
The people I worked with in "the trenches" are some of the best in the business, truly great folks and the people I worked with at Hasbro (the parent company) were awesome. That kept me going for a long time. In addition to those folks, all the best parts of working there come from their perks and benefits -much of which is Hasbro's influence (but many Wizards leaders don't want you to know that.): half day Fridays, benefits package, generous 401k matching, tuition reimbursement, paid holiday between Dec 24-Jan2., daycare onsite, gym onsite, etc.
This used to be a great place to work I had several managers I truly respected and a team that was inspiring to work with. Truly great leaders surround themselves with people willing to tell them the truth. This creates teams of people willing to take risks and create great products. But, by the time I left that wasn't the case. By the time I left, it appeared that anyone who was brave enough to challenge the CEO and was willing to take a stand for their employees had been replaced by people who must be terrified of losing their jobs. That's the only way I can explain how most of the employees can be treated so poorly by their Senior leaders. Things take a very long time to move forward. Again, I can only attribute that to leaders being afraid to MAKE a decision until the person in the chain above them approves of the decision. Therefore, many things get left undone. I feel the worst for the mid-level managers who seem to merely be doing the dirty work of the Directors and VPs above them. Bad behavior seems to be tolerated and in many cases it seems the loudest bullies get the promotions. I witnessed someone on the Senior Team rip an employee up one side and down the other for a project that (the Senior Leader) didn't like. The project turned out to be a huge success but no one was brave enough to publicly announce that on a day when the Senior Leader was in the office. I also witnessed lower-level employees who came up with an innovative, cost-efficient plan, present it to upper level leaders and have it nastily vetoed. All those employees were laid off (or quit) within 6 months. Later, a Senior Leader took the very same idea and was applauded for such an innovative process. If you do apply for a job there, ask about the turnover rate in the department to which you are applying. Those are the departments with bully leaders. In my experience, if you are honest, work hard and come up with innovation ideas, you are punished with more work, leaders stealing your ideas, and moved to positions where you're no longer doing what you were hired to do. I've observed those who seem to do no work, steal other's ideas, and employ bullying behavior rewarded with promotion after promotion..16
- 1.0Nov 6, 2017Software EngineerFormer Employee, more than 3 yearsRenton, WA
Some great people (rank and file).
Atrocious leadershipAtrocious leadershipAtrocious leadership (at least at the Director level). They are completely out of touch with the day-to-day, at least insofar as software development is concerned. A string of horrible decisions, due in large part to poor/non-existent communication (or perhaps mostly to incompetence), has left the project in jeopardy. Leadership (at the Director level) does not value employees. This is too bad, since in general WOTC and it's parent company Hasbro, seem to. Simple elements of humanity and decency are sorely lacking. This has contributed to the high attrition rate and poor morale.8
- 1.0Aug 24, 2016Anonymous EmployeeFormer Employee
Reasonable work life balance. Reasonable ergonomic consults. Some talented individuals working in specific channels. On-site gym with personal trainers available for consults at a small discount.
Sub-standard compensation. Poisonous work environment. The wild financial success of Magic has allowed Wizards to become complacent in every department, and that's lead to a stagnation at the director level and above. Rather than rewarding success, Wizards rewards the obsequious, the ruthlessly political, and those willing to obfuscate real, practical status to placate the management class. It's only due to Magic's profitability that an organization so unhealthy is able to survive, and it's shocking how failure at the director level is continuously rewarded.16
- 3.0Dec 13, 2013Anonymous ContractorCurrent ContractorRenton, WA
Great work environment. Good work-life balance. Half day Fridays - the company as a whole works '4-9s' and a half day on Friday. Some folks in technology have a great head on their shoulders and can make this company much stronger than it is. Pay is under market value due to Hasbro ownership (based out of Rhode Island)
Very little upward mobility. Director level managers are running the company with a small business mentality, and have shown no desire/aptitude for becoming a world class organization. PMO director is a joke.9