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Wizards of the Coast Employee Reviews about "work environment"

Updated Nov 20, 2023

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Found 238 of over 295 reviews
3.1
51% Recommend to a Friend
Wizards of the Coast President Wizards of the Coast and Digital Gaming  Cynthia Williams
39% Approve of CEO

Found 29 of over 295 reviews

3.1
51%
Recommend to a Friend
39%
Approve of CEO
Wizards of the Coast President Wizards of the Coast and Digital Gaming  Cynthia Williams
Cynthia Williams
16 Ratings

Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
Cons
  • "I still have nightmares that I am back there with arrogant incompetent managers that are just trying to stay within their precious clicks.(in 13 reviews)
  • "Some of the middle management is poor and in need of further training or replacement.(in 13 reviews)
  • "I've also been less impressed in my brief interactions with senior leadership of other sections of the company.(in 11 reviews)
  • "toxic culture; manager was unreasonable and looking for sweat shop reports(in 11 reviews)
  • "Constant layoffs where leadership will create their own open headcount to bring in friends from outside the company at previous companies they work.(in 9 reviews)

Ratings by Demographics

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Reviews about "work environment"

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29
    1. 5.0
      May 21, 2018
      Anonymous Contractor
      Former Contractor
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Excellent work environment and other perks

      Cons

      Not a thing to say

      1. 4.0
        Sep 1, 2017
        Anonymous Intern
        Former Intern
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Casual and friendly work environment. Many opportunities to learn. Tons of free product. Coworkers are passionate about what they are doing.

        Cons

        DGD is a very young branch of the company, and at times it can feel like it is still laying the foundation/ trying to make a name for itself. Non compete is quite strict, even for the area.

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        1. 5.0
          Feb 20, 2021
          Senior Game Designer
          Current Employee
          Seattle, WA
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Good work environment is fun

          Cons

          You’re in Renton Washington sad

          1. 4.0
            Jan 5, 2015
            Anonymous Employee
            Current Employee
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Wizards has a phenomenal work environment. The company is vested in doing what's right for the products short & long term.

            Cons

            Risk Adverse Slow Not much else, except maybe for below average comp.

            4
            1. 2.0
              Feb 28, 2014
              Anonymous Employee
              Current Employee
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Casual work environment. Some employees are extremely passionate and are a treat to work with. Work on the best RPG and TCGs in the world.

              Cons

              Poor managers drive away talented individuals, and don't recognize good or hard work. Incompetency is often rewarded with promotion. Lower-than-market salaries often makes this place a stepping stone to other companies that care more about their talent.

              9
              1. 1.0
                Jan 14, 2011
                Anonymous Employee
                Former Employee
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Relaxed work environment Random 'perks' like ice cream on hot days, hot dog vendors set up in the parking lot, and company picnics at Safeco. Fairly flexible with time off, allowed for a decent amount of vacation, sick time, personal days, etc. Points to use towards company product (only a benefit if you actually like the product Wizards sells, or have friends who do) Quite a few talented people who really enjoy what they do, and their passion can be contagious.

                Cons

                Horrible managment. Think Office Space x 100. "Um....did you put a cover sheet on your TPS report. Hasbro Policy strictly states that all TPS reports must have 18 coversheets. Yes we know it wastes paper, but we are too worried about holding our horribly designed, insanely un-user-friendly Magic Online software together to worry about updating our policies and procedures to this century." Overall the majority of the employees appear to be happy at their jobs only because they occasionally get to play the games they create, and they can come to work in a hoddie and flip flops everyday. Most don't believe in the products they create, because those products are becoming so out of touch with what the consumers are actually asking for. Case in point. Magic Online is one of the most horribly designed, broken, ugly pieces of software that ever has existed. And everyone who works there know just how bad it is. Because they fired the original programmers, they are desperately trying to keep the thing running so they can continue to milk addicted Magic players for everything they are worth. They know people hate it, they know it's a pile of junk, but as long as it still runs (if you can call at least one crash a day running), they will keep telling people it's the greatest thing since sliced bread. As for Dungeons & Dragons, players don't want or need a new book every other week. Especially when the reason that they bought the things in the first place was for the quality that went into the design, artwork, and content. Now they've taken all the artwork away, and repackaged old material and dare to call it "New". Really?!? Reviews and Evaluations are a joke. They are handed down from Hasbro, and you are required to give your input on progress as an employee. The problem lies in the fact that anything you say ultimately is meaningless. If your boss doesn't like you, they can pretty much write whatever they want. HR is a JOKE. Need a question answered about benefits....probably a good chance you'll get a good one. Need some extra training...they can help you out on that too. Need help with a manager, coworker, etc.....well you best just keep that to yourself. HR may get multiple complaints from employees about a situation, and will sit there with a smile on their faces and do absolutely nothing. Shake the tree of Wizards to actually get rid of some bad managment....hmmm...Not gonna happen, ever. It's a pity that so much of the management sit around in meeting after meeting about meetings they just had and yet are not able to actually accomplish anything except pretendin to look busy and important.

                3
                1. 1.0
                  May 28, 2023
                  Anonymous Employee
                  Former Employee
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Some good coworkers. You can say you were a wizard of the coast, but not sure what that's worth.

                  Cons

                  To sum it up, Wizards has been a frustrating journey marred by incompetence and a lack of professionalism. The few competent colleagues are usually the quickest to burnout and leave, and it is disheartening to witness the volume of people who lack the necessary skills and knowledge for their roles, are the only ones left behind. This “brain drain” paired with pervasive remaining incompetence creates an environment filled with inefficiency and frustration. Some vacancies never get filled because of this, too. Rather than an insult to fellow employees, this is a clear indictment to both management and HR being intentionally clueless, rather than addressing obvious root causes and taking necessary action to rectify issues. The lack of competence and professionalism festers from management and HR departments, reflecting a pervasive chaotic and haphazard mess throughout the organization. Even worse is the paranoia and backstabbing, there is little trust and collaboration among colleagues and teams. The work environment is plagued by an atmosphere of suspicion and betrayal. This lack of trust further erodes morale and creates a toxic environment. It's not the actual happy little family it's made out to be. HR is nothing short of a circus, and I mean a bad joke you have to laugh at to avoid pulling your hair out. The company would be better to throw them all out and start over. The lack of professionalism and care exhibited during the interview process provides an early indication of the company's disregard for its employees. It becomes apparent that HR is more concerned with appearances than ensuring a qualified and capable workforce. There are obvious biased people here and wouldn't be surprised if it was actually just rampant discrimination as thinly as it is veiled. HR is just as useless with typical things that come with managing an appropriate environment for employees to feel safe and valued. You are a number, and only a number, and you are easily replaceable, see the previous I wrote about the revolving door this place is. You will get sick of hearing about diversity. Diversity is merely a buzzword, and used aggressively as a buzzword, completely lacking any substance, process, and genuine commitment. Despite the constant mention of diversity, employees look like deer in headlights when asked its meaning and how it is measured within the company. There is zero concern about actually recruiting and retaining qualified people, no matter who they are, only about throwing around the empty word “diversity.” The management team is a disaster across the board. The question about rating the CEO here, big thumbs down. I and most of my team felt there is no leadership at all. Many in management are coasting by, merely collecting a paycheck without contributing anything to processes. The complete lack of engagement and hardworking and caring leadership trickles down, negatively impacting the overall efficiency and success of the organization. Morale is so bad. That's both with old guard who coast by, and rare new people who stop caring immediately when they realize management is just there to collect a paycheck. It’s true about moving up being a myth here, the people that should be replaced are like a cancer sucking the life out of the team. You have to keep your head down all you can to avoid being its next victim. It is disheartening to realize that the success of Wizards is not a reflection of its operational excellence, but rather a result of customers' willingness to accept anything that is pushed out. The brand survives solely due to the loyalty and willingness of players to pay for branded products, despite their quality/value clearly being increasingly subpar. Player feedback is outright ignored in favor of whatever can be pushed out fast and cheap with a huge markup. This success becomes a mirage, masking the underlying issues and inefficiencies within. Honest to God, I still end up scratching my head trying to figure out how we keep turning profits, with such huge player dissatisfaction, directionless management and objectively disastrous products. Benefits here are so so at best, and obviously way worse by comparison to other companies where the organization is better run anyway. I’ll mention the free product, and honestly it’s not even worth it. If product matters, for the cash value, you’d be better to just buy it yourself from a discounter store, while working at a more stable company with real benefits and actual competent culture. Thankfully it was never an incentive for me anyway.

                  11
                  1. 5.0
                    Nov 22, 2023
                    Senior SDET
                    Former Contractor, less than 1 year
                    Seattle, WA
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Great lower management, very competent. Relaxed work environment Enjoyed working here

                    Cons

                    Very political Incompetent upper management who make stupid decisions

                    1. 2.0
                      Apr 5, 2017
                      Anonymous Employee
                      Current Employee, more than 1 year
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      The diversity and the people are great, as are the products and their customers. They have a great print product and an improving digital one. Lot's of possibilities for their loyal customers. Great daily work environment.

                      Cons

                      Pay isn't always in line with market rates. Planning doesn't happen. Decisions are made too quickly if at all. If you are someone who understands basic business requirements and has any financial acumen, it is quickly apparent that they don't.

                      7
                      1. 5.0
                        Dec 1, 2015
                        Anonymous Employee
                        Current Employee
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Have been at Wizards for some time and have seen significant improvement in the culture and work environment in the past year. There is clearly a concentrated effort by senior management to improve those areas, while also focusing on the mission and values as well as physical space. Wizards has long been a good place to work, realizing many of the benefits of a stand alone company with the additional benefits of being a part of Hasbro. Additionally, Wizards has been on an upswing for some time and being a part of an organization that is doing very well makes day to day work that much more enjoyable.

                        Cons

                        While Wizards has had a concentrated effort in improving in certain areas in the past year, there are other areas which could still use improvement. While 401k, vacation and employee play product are exceptional, health benefits - a major component of any comp package - are lacking. The location of the office (Renton) is also a detriment to many, though the reverse commute somewhat makes up for that.

                        2
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