Wm Morrison Supermarkets Reviews | Glassdoor

Wm Morrison Supermarkets Reviews

Updated April 29, 2017
814 reviews

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Full-time Part-time

2.9
Star Star Star Star Star
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Approve of CEO
Wm Morrison Supermarkets Chief Executive David Potts
David Potts
210 Ratings

814 Employee Reviews

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Pros
  • You get 10% staff discount which is useful if you regularly shop there (in 118 reviews)

  • Large company and fantastic benefits inc profit share paid holiday discount scheme (in 38 reviews)

Cons
  • Lack of progression lack of staff (in 28 reviews)

  • Some senior management are difficult to work with (in 39 reviews)

More Pros and Cons

  1. "Department manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Senior Management
    Former Employee - Anonymous Employee in Kettering, OH
    Former Employee - Anonymous Employee in Kettering, OH

    I worked at Wm Morrison Supermarkets full-time (More than 8 years)

    Pros

    Good working hours for staff

    Cons

    Poor yearly salary and bonuses


  2. "Good benefits for staff"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader in Norfolk, VA
    Current Employee - Team Leader in Norfolk, VA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Wm Morrison Supermarkets full-time (More than 10 years)

    Pros

    10% discount plus card for family member.
    Pension plan
    Subsidised canteen
    Colleague engagement surveys to get general opinion from staff which is reviewed at head office and store level to make improvements.
    Store performance based bonus.
    Long service awards.
    Other money saving schemes with discounts at places like frankie and bennys and O2.

    Cons

    Staffing levels are very tight and you are expected to be multiskilled accross many departments however time is not given to train you enough.
    No intermediary level between general assistant and management.

    Advice to Management

    Employ more fully flexible general assistants.
    Treat yhe petrol stations as part of the company an not an afterthought.


  3. "Boots on the ground."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - FFPP Assistant in Kilwinning, MO
    Current Employee - FFPP Assistant in Kilwinning, MO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Wm Morrison Supermarkets (More than 8 years)

    Pros

    Staff discount, other staff members and department managers are easily approachable and easy to get on with. There are some great benefits like 1 month paternity leave - double most places.

    Cons

    Store and duty managers expect too much of sales assistants been here a number of years and the work load has increased greatly in that time as the number of staff members has dwindled due to the company trying to save money

    Advice to Management

    Management should have more compassion for workers having to work extremely hard to complete designated tasks instead of adding more tasks and getting angry when all tasks are not completed.


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  5. "Checkout Operator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Aberdeen, SD
    Former Employee - Anonymous Employee in Aberdeen, SD
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Wm Morrison Supermarkets (More than a year)

    Pros

    Some customers were friendly and made your day better. Good break times. A few staff competitions to get involved in every once in a while as well as charity events to get involved in.

    Cons

    Not great work to life balance. I had a few bumps in the road when asking for time off due to studies/family illness or attempting to get shift swaps. Supervisors never cared much for their dept staff therefore them leading us to do the crappy jobs if they were too lazy to do it themselves. One of the managers was not a great leader in the ways of his leadership approach - some staff like to be left to do their job without a manager interfering every 10 minutes which annoyed some staff which made us feel like he/she was undermining our abilities. Customers are obviously going to be a con and pro, however my particular store never took action when a customer treated an employee disrespectfully. In general, overall dull, negative environment working with morrisons - at least my store, which in the end it was one of the reasons it lead me to leave the company.

    Advice to Management

    Trust staff, and let them get on with their jobs without nagging them.


  6. "Good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Kick started my career. Big budgets. U.K. Wide business, with opportunities to work with senior management/directors. Relatively good pay structure, with yearly reviews. Age variation amongst work force.

    Cons

    Not a particularly diverse workforce. Senior management were often hierarchical. Culture can be very very different across different departments, I think this should have been more consistent. A lot of decisions made from top down and trickled through.

    Advice to Management

    Hire a more diverse work force. Encourage managers to go on training courses to better help their teams. Do not carry on doing something because it's 'always the way we've done it'.


  7. "Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Delivery in Bradford, South West England, England (UK)
    Former Employee - Service Delivery in Bradford, South West England, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Wm Morrison Supermarkets (Less than a year)

    Pros

    Nice environment and has good, friendly people

    Cons

    Dont provide clear development plan to employees

    Advice to Management

    Provide clear development plan to employees


  8. "could have been better"

    Star Star Star Star Star
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Wm Morrison Supermarkets full-time

    Pros

    The long service award is good , the products are good

    Cons

    Not thanked for a job well done , not appreciated , stressful due to not enough staff to do the job or serve customers

    Advice to Management

    Treat your staff better


  9. "Technology analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Respect from colleagues and peers

    Cons

    Pension scheme not as good as

    Advice to Management

    Increase pay and benefits


  10. "General assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in Norwich, England (UK)
    Former Employee - Sales Assistant in Norwich, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Wm Morrison Supermarkets (More than 5 years)

    Pros

    Being able to talk to a variety of people

    Cons

    No support from management and illegal authorisation and sales of alcohol have been sold by them to underage people, drunk people just to make a sale. when i was trained, i was told i would be supported if i refuse a challenge 25 sale and this was not the case.
    i wanted to progress in the 5 years i was there and i wasn't taken seriously. the wrong people are in management

    Advice to Management

    treat customers AND employees like humans, not numbers and respect people lower down on the ladder.


  11. "Great job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Chief Executive Officer
    Former Employee - Chief Executive Officer
    Recommends
    Positive Outlook

    I worked at Wm Morrison Supermarkets part-time (Less than a year)

    Pros

    Uniform provided. Wage great with double time on Sundays. Part time hours.

    Cons

    They couldn't offer me any work after a back injury so I had to leave.

    Advice to Management

    Look after hour employees and they will look after you!


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