Wolters Kluwer Reviews | Glassdoor

Wolters Kluwer Reviews

Updated July 20, 2017
1,239 reviews

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3.0
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Wolters Kluwer Chairman, Executive Board and CEO Nancy McKinstry
Nancy McKinstry
362 Ratings

1,239 Employee Reviews

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Pros
Cons
  • Promotions only given to those in the inner circle of upper management (in 62 reviews)

  • Under Paid, Sometimes there is no work life balance (in 20 reviews)

More Pros and Cons

  1. Helpful (9)

    "Wolters Kluwer / CCH Tax & Accounting US - Research and Learning"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Riverwoods, IL
    Former Employee - Anonymous Employee in Riverwoods, IL
    Doesn't Recommend
    Negative Outlook

    I worked at Wolters Kluwer full-time

    Pros

    Strong brand in market place (though diminishing in recent years)
    Lots of PTO
    Good co-workers (below Director level)
    Started offering free coffee last year in cafeteria

    Cons

    Executive level turnover every few years (regime changes)
    Lots of reorgs
    Lots of layoffs
    Older veteran staff not valued or included in decision making
    Lack of transparency
    Executives don't know the tax and accounting profession/industry
    Cut throat, cover you *ss tactics and culture at higher levels
    Rank and file morale terrible
    Executives micro manage
    Decisions made without thinking through the consequences - only bottom line focus ("we'll figure out how to deal with getting things done with 20 less staff down the road")
    Great at cost-cutting (more and more getting outsourced), terrible at knowing how to grow top line.
    Sales rep turnover is astronomical - probably greater than 40% per year
    What executives say and do don't match - consequently no trust
    Could go on much more - bottom line is the Research & Learning organization is dysfunctional ...

    Advice to Management

    Not sure if this can be turned around given all the poor decisions made by Executives in last 3-4 years. Huge loss of talent in recent years.

    Perhaps start over with real "leaders" who are experienced, know the market, are competent, transparent, know how to manage and inspire people versus current gang and how they operate. Fear is not an effective long-term motivator.


  2. Helpful (3)

    "Executive Product Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Product Manager in Waltham, MA
    Former Employee - Executive Product Manager in Waltham, MA
    Recommends
    Negative Outlook

    I worked at Wolters Kluwer full-time (More than 5 years)

    Pros

    Good co-workers; good number of vacation days; decent benefits package, nice office space outside of the city.

    Cons

    Management is terrible, does not listen to its employees about company direction; took away flexible work-from-home policy which enticed strong workers from outside the metro Boston area.

    Advice to Management

    If you hire the right employees, you trust them; therefore, you should allow them to work remotely if they live outside of the 128-belt. Traffic to get to the office can take 2-3 hours for some employees.

  3. Helpful (3)

    "Management is running the company into the ground"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Legal Editor in Riverwoods, IL
    Former Employee - Legal Editor in Riverwoods, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Wolters Kluwer full-time (More than 10 years)

    Pros

    Great benefits; relaxed atmosphere; ability to telecommute; generous time off; flexible schedule; suburban location; many experienced employees; great wellness program

    Cons

    Poor compensation. All functions are being outsourced--HR, IT, production, editorial. If you're not being replaced by outsourcing, then you're stuck working with people who lack expertise and doing clean-up. Upper Management is arrogant and refuses to listen to experienced employees.

    Advice to Management

    Stop looking only at dollars and cents. This is not a typical industry. You have a highly educated workforce that you are misusing. Hire managers who understand the legal market. Stop sacrificing quality for a quick profit.


  4. "Marketing"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Philadelphia, PA
    Former Employee - Anonymous Employee in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Wolters Kluwer full-time (More than 3 years)

    Pros

    Good work-life balance
    Transformation into information services company from a publisher

    Cons

    The 401K contributions are low

    Advice to Management

    Share more cross-divisional marketing knowledge


  5. "Associate Customer Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee in Columbus, OH
    Current Employee - Anonymous Employee in Columbus, OH

    I have been working at Wolters Kluwer full-time (More than a year)

    Pros

    Decent money and great benefits

    Cons

    All communication is via email, has a lack of social aspect


  6. "Current Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Wichita, KS
    Current Employee - Customer Service Representative in Wichita, KS
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Wolters Kluwer full-time (More than 3 years)

    Pros

    Good Benefits and pay compensation

    Cons

    Communication is poor, too much turnover at executive positions for any real or good change to be effective.

    Advice to Management

    get to know your employees


  7. "Digital is the way forward"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Marketing Manager in Riverwoods, IL
    Former Employee - Senior Marketing Manager in Riverwoods, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Wolters Kluwer full-time (More than 8 years)

    Pros

    Many opportunities for product marketers

    Cons

    Behind the curve with data-driven, digital marketing

  8. Helpful (2)

    "Company is working through significant change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in Minneapolis, MN
    Current Employee - Vice President in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wolters Kluwer full-time (More than 10 years)

    Pros

    Flexibility with work schedules and opportunity to work remotely at times
    Good people - genuine, caring, smart
    Slowly but surely recognizing and improving deficiencies
    Leaders will hear you out if you aren't too timid or inept to present your case
    Company is ethical and has good values

    Cons

    Internal systems are antiquated and slow to change
    Difficult to get some things done or corrected if they involve some corporate identity that isn't well understood

    Advice to Management

    Continue to make improvements where needed
    Stay close to people on the front line


  9. Helpful (2)

    "Decent development shop in DFW"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Lead in Irving, TX
    Former Employee - Technical Lead in Irving, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Wolters Kluwer full-time (Less than a year)

    Pros

    Many good managers, pretty nice work environment for DFW.

    Cons

    Lack of solid technology platform. Recent departure of some very good manager.


  10. "Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cleveland, OH
    Former Employee - Anonymous Employee in Cleveland, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Wolters Kluwer full-time (More than 8 years)

    Pros

    Great place to work until you find which direction you would want to go from that point. Awesome organization to feel connected and to learn many facets in healthcare.

    Cons

    Right hand doesn't know what the left hand is doing at times. Management can be shady!

    Advice to Management

    Be transparent and be real


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