Wolters Kluwer Reviews | Glassdoor

Wolters Kluwer Reviews

Updated April 24, 2017
1,042 reviews

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Full-time Part-time

2.9
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Wolters Kluwer Chairman, Executive Board and CEO Nancy McKinstry
Nancy McKinstry
343 Ratings

1,042 Employee Reviews

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  1. Helpful (2)

    "Don't get too comfortable"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Credit Analyst in Saint Cloud, MN
    Former Employee - Credit Analyst in Saint Cloud, MN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Wolters Kluwer full-time (Less than a year)

    Pros

    Great team to work with but upper management is not transparent.

    Cons

    They are constantly letting people go. They use lots of temps and take forever to hire, if at all.

    Advice to Management

    Stop wasting money on temps and retain good employees


  2. "Account Executive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cleveland, OH
    Former Employee - Anonymous Employee in Cleveland, OH
    Recommends
    No opinion of CEO

    I worked at Wolters Kluwer full-time (More than 8 years)

    Pros

    There is opportunity to excel in your territories. The company is huge and has many benefits e.g., 401k, health, dental, great vacation time.

    Cons

    A lot of testing. They are consistently making changes to the structure of the business.

    Advice to Management

    Very political.


  3. Helpful (1)

    "Good benefits and pay depending on your division- behind the curve tech wise"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Boston, MA
    Current Employee - Sales Representative in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Wolters Kluwer full-time (More than 5 years)

    Pros

    401k
    HSA/Good health plans included
    decent pay but below competitors
    Depending on division you work for, you may have great solutions and good managers

    Cons

    Way behind the times (they are still trying to migrate away from being a publishing company) in development and innovation. It was shocking to be at yearly conferences and hear what is planned and realize these are things other companies did 5-7 years ago.
    Very limited mobility to move up or around- They know this and have never implemented a plan
    Fragmented - each business unit is basically a completely different company and they do not work or play well together. Internally- paranoid managers/directors who actively prevent different unit solutions from being integrated, leveraging the capabilities of both, providing an internal reference to, or even talking to other teams.
    HR protects the managers/directors - not the employee. Several long-term employees sabotaged by managers and culture of employees trying to protect each other from specific managers. At the same time, if a VP or Director leaves, the ex-high ranking employee has been blamed for things that have gone wrong that they were never involved with at all.
    No raises in my business unit for anyone despite yearly performance reviews, etc.
    No investment in on-going education

    Advice to Management

    Put in place a system of 360 view of not only managers evaluating employees but employees evaluating managers.
    Put measures in place to prevent harassment and bullying
    Invest in your employees and innovating. It's always talked about but after 5 years, I have yet to see a single change. It's why people are leaving...among others.


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  5. Helpful (3)

    "Used to be better"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Riverwoods, IL
    Former Employee - Anonymous Employee in Riverwoods, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Wolters Kluwer full-time (More than 8 years)

    Pros

    Good front-line management
    Very competent co-workers
    Friendly working environment
    Generous paid-time-off program
    Flexible working arrangements

    Cons

    Constant changes and layoffs diminish morale
    Changes made without proper pre-planning
    Lack of any feeling of job security
    Diminished learning opportunities
    Limited upward mobility

    Advice to Management

    Re-implement employee self-improvement programs
    Provide more internal opportunities for advancement
    Before making staffing changes, study and understand the impacts those decisions will have on the other employees, working units and those required to train their replacements


  6. Helpful (1)

    "Great Organization, Heavy Workload"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Researcher in New York, NY
    Former Employee - Researcher in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Wolters Kluwer full-time (More than a year)

    Pros

    I worked for a subsidiary of Wolters Kluwer with a lot of work and the management understood the pressure of performing. Great benefits and motivating supervisors.

    Cons

    There was a heavy turnover of employees because there was daily deadlines with a lot of work to do everyday. The pay was also lower than what one would expect for a 50 plus hour work week.

    Advice to Management

    Please add performance incentives


  7. Helpful (3)

    "Plagued with systemic problems"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Waltham, MA
    Current Employee - Anonymous Employee in Waltham, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Wolters Kluwer full-time (Less than a year)

    Pros

    Standing desks, good work/life balence, bonuses

    Cons

    No project managers, products are managed in silos with little to no coordination, strange political structure empowers people well outside of their area of expertise to make big project decisions that largely go unquestioned until problems arise, lack of experienced devs limits project scope, employees tend to be either complicit to management-level dysfunction or are hopelessly overworked, decision-makers aren't held properly accountable so blame trickles down to production-level employees, uncertainty and anxiousness are the default emotions for most employees

    Advice to Management

    Nothing short of a major shakeup will change this place, because the biggest structural problems with the organization are caused by people in upper management who resist anything that modifies their current setup and work style. Hire project managers, build out a proper project schedule and hold the entire company accountable to it, otherwise I don't ever see this place improving or making itself more relevant.


  8. Helpful (2)

    "Well run, diversified company, with stable revenue, international brand recognition, and strong cash conversion."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Boston, MA
    Current Employee - General Manager in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wolters Kluwer full-time (More than 5 years)

    Pros

    The perfect mix of strong, smart, and strategic leadership in an organization with a caring, supportive and collegial culture.

    Cons

    With a 150 year history, and (too) many long tenured employees (over 20 years of service) WK won't ever be mistaken for Google or Salesforce. Don't come here for a "cool" workspace or cutting edge technology.

    Advice to Management

    Keep trying to find ways for WK to be more nimble and move faster. Agile development doesn't work with a Waterfall approach to Finance, Marketing, and HR.


  9. "User Support"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Help Desk in New York, NY
    Former Employee - Help Desk in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Wolters Kluwer full-time (More than a year)

    Pros

    Decent benefits; work environment is pretty laid back; everyone is always willing to help. Located directly across Chelsea Market so easy access to great food

    Cons

    Salary is low. No bonuses. Raises are minimum. Not enough team building activities or company outings to increase employee morale.

    Advice to Management

    Pay employees what they are truly worth


  10. Helpful (2)

    "Don't get stuck in the circus"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Quality Assurance Analyst in Dallas, TX
    Current Employee - Quality Assurance Analyst in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Wolters Kluwer full-time (More than 3 years)

    Pros

    Benefits, hours, co-workers, breaks, free meals

    Cons

    Disenfranchisement of employees, lack of communication


  11. "Marketing Campaign Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Campaign Specialist in Philadelphia, PA
    Former Employee - Marketing Campaign Specialist in Philadelphia, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Wolters Kluwer full-time (Less than a year)

    Pros

    Great experience to learn, and lots of opportunities to cross-train.

    Cons

    Stuck in a cubicle all day with little interaction.


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