Wolters Kluwer Software Support Reviews | Glassdoor

Wolters Kluwer Software Support Reviews

3 reviews

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Software Support

2.7
StarStarStarStarStar
Recommend to a friend
Approve of CEO
Wolters Kluwer Chairman, Executive Board and CEO Nancy McKinstry
Nancy McKinstry
1 Rating

Employee Reviews

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Pros
Cons
  • All new management in 2017 so none of the upper management have enough product knowledge to understand the sales cycles or the market (in 71 reviews)

  • Under Paid, Sometimes there is no work life balance (in 23 reviews)

More Pros and Cons

  1. "tier one tech support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Software Support in Wichita, KS
    Former Contractor - Software Support in Wichita, KS
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Wolters Kluwer as a contractor (Less than a year)

    Pros

    fun and friendlyy people to work with. others were willing to help if you didn't know the answer

    Cons

    Never knew what was really going on. would hear keeping some people and then getting rid of everyone

    Advice to Management

    be more clear on what is going on and not mislead people


  2. "Needs an update"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Support in Hinckley, England (UK)
    Current Employee - Software Support in Hinckley, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Wolters Kluwer full-time (More than a year)

    Pros

    Good holidays and nice employee benefits.

    Cons

    This company needs a major revamp.
    Allow people to expand and progress and you would be looking at much happier employees. The internal communication is terrible and because of this customers suffer

    Advice to Management

    Stop being so stuck in your ways!.
    Notice that things need a change once
    In a while. The managers who have been there the longest are not always the right ones for the job.

  3. "Awesome!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Support Cloud in Pune (India)
    Current Employee - Software Support Cloud in Pune (India)
    Recommends
    Positive Outlook

    I have been working at Wolters Kluwer full-time (More than 3 years)

    Pros

    Best thing about Wolterskluwer is Management. They are very cooperative and understanding.

    Cons

    I haven't discovered yet about the cons.

    Advice to Management

    Wolterskluwer is the best platform to learn and explore your self to upcoming technology and management drives you to learn and get equipped with latest tools which will be used in your work.