Woodforest National Bank Personal Banker Reviews | Glassdoor

Woodforest National Bank Personal Banker Reviews

Updated Jun 24, 2019

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Found 6 reviews

1.6
StarStarStarStarStar
Rating TrendsRating Trends
7%
Recommend to a Friend
7%
Approve of CEO
Woodforest National Bank CEO Robert Marling (no image)
Robert Marling
4 Ratings
  1. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Personal Banker in Greenville, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Woodforest National Bank for less than a year

    Pros

    Good company, good pay, good schedule, good people

    Cons

    None really, Had a lot of extra mundane tasks requested from management.

    Woodforest National Bank2016-06-04
  2. "Personal Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Personal Banker 
    Doesn't Recommend
    Disapproves of CEO

    I worked at Woodforest National Bank full-time for less than a year

    Pros

    Community service involvement, diversity and inclusion.

    Cons

    Very poor work/life balance, unrealistic expectations.

    Advice to Management

    Provide better employee relations and work/life balance.

    Woodforest National Bank2019-06-24
  3. "Leadership is Everything!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Personal Banker 
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Woodforest National Bank part-time for less than a year

    Pros

    The customers and the co-workers made it fun.

    Cons

    The manager is too biased.

    Woodforest National Bank2019-03-16
  4. Helpful (2)

    "Retail Banker II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Personal Banker in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Woodforest National Bank full-time for more than a year

    Pros

    Absolutely none as in no training, favoritism and reverse discrimination.

    Cons

    If you enjoy no home or personal life then this job is perfect for you. Working with the most uneducated people around you wondering how they got employed in the first place.

    Advice to Management

    Management fails to address problems within their own branch and allows certain a employee free range to do as she pleases. Starting fights with customers, drama with fellow co-workers, stealing items from employees and nothing is ever spoken or done about it. Assistant Branch Managers are in-compete and rarely work weekend when they are sorely needed. Plus the clients of this bank are mostly low income welfare... dregs so you can only imagine trying to explain banking rules and procedures to these type of people that at best might have a third grade literacy level. The banks are in Walmart locations so we know the kind of folks that shop there. Imagine dealing with this kind of trash constantly, eight hours a day, seven days a week.

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    Woodforest National Bank2017-02-25
  5. "Low Pay and Lower Morale"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Personal Banker in Fort Worth, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Woodforest National Bank for more than 3 years

    Pros

    No experience is required to get hired, lots of options as far as locations ot work at, mostly nice customers.

    Cons

    Management is completely incompetent. When you are told you need to get more accounts, you ask how, and NO ONE has an answer. They just tell you to keep trying. They get all over about account goals but no one has any ideas or gives any guidance on how to get more. Some managers are responsible for three or more branches at once and have no idea of the day to day goings on at one or more of them. Some managers... don't need to be in a position of authority or leadership, or a customer service position. Regional managers are basically useless, showing up only when something is wrong to ream the employees, and offering no guidance or assistance. New employees sometimes had starting salaries higher than current employees, so that was pretty bad for morale. You are constantly in fear of being fired or disciplined for not meeting unrealistic account goals. If you do meet your account goal one month, the goal for the next month is substantially higher.

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    Advice to Management

    Treat your employees like you care about them AT ALL. Put competent management in place, rather than only trying to make sure there are enough minorities in management positions. Close branches on major holidays so employees can be with their families, showing you CARE about your employees. Don't push account goals up and up and up every other month. When you don't value your employees, they will perform as if... you don't.

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    Woodforest National Bank2016-07-25
  6. Helpful (1)

    "Entry level with expanding private bank"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Personal Banker in Hickory Creek, TX

    I worked at Woodforest National Bank

    Pros

    Woodforest National Bank is a privately held institution with a rapidly growing branch network and great opportunities to grow with the organization. They generally seek out and hire individuals with limited or no experience in banking and tend to be very flexible with employee scheduling.

    Cons

    Woodforest National Bank is open every day except Christmas, including all federal banking holidays and Sundays (rare for a US bank). The company does not pay shift differentials or holiday pay. Their pay scale in general is significantly lower than comparable institutions. Woodforest's benefits package leaves much to be desired, lacking education, medical or other perks for most employees.

    Advice to Management

    Take affirmative action to attract and retain higher quality employees by offering a more competitive benefits package and place a higher value on education for employees throughout the organization.

    Woodforest National Bank2009-10-03
Found 6 reviews