Woodforest National Bank Reviews | Glassdoor

Woodforest National Bank Reviews

Updated March 24, 2017
529 reviews

Filter

Filter

Full-time Part-time

3.0
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Robert Marling
159 Ratings

529 Employee Reviews

Sort: Popular Rating Date

Pros
Cons
  • Not very good with work life balance (in 21 reviews)

  • Long hours, but love every minute on the job (in 37 reviews)

More Pros and Cons

  1. "Retail Banker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at Woodforest National Bank full-time

    Pros

    Bonus Opportunities
    Better pay than traditional banks
    Getting to know people
    Solving issues that may arise

    Cons

    Old Technology
    At times account goals are unrealistic
    Sometimes Branch Managers aren't as productive as they should be

    Advice to Management

    You should consider updating technology. When the system crashes you have to sit on the phone for long periods of time with technicians. Also, when a branch manager is in you have to scan documents over and wait for a response from other another branch manager. The branch managers usually take their time in responding. With the account goals, know that you can only fish so long in one pond until you run out of fish.


  2. "Retail Banker II"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Banker in Katy, TX
    Former Employee - Retail Banker in Katy, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Woodforest National Bank (More than 3 years)

    Pros

    Very good place to work and begin a banking career

    Cons

    Hours of operation are extended/ open 7 days a week


  3. "The money is good."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Banker II in Charlotte, NC
    Current Employee - Retail Banker II in Charlotte, NC
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Woodforest National Bank full-time (Less than a year)

    Pros

    Co-workers and customers are fun and friendly.
    The pay rate is very good.
    Hours are flexible - to a point.

    Cons

    The new required "uniform". (They call it a dress code but it's not.) It's extremely limited and overly detailed. and very outdated. You are only allowed to wear blazers that are grey or black. Trousers must be grey or black. Shirts must be long sleeve collared dress shirts in grey or black or the green gingham the vendor supplies. If you wear grey they must all be of the same shade of grey. Shoes must be black and able to take a shine. Black socks or regular pantyhose.
    Uniform vendor doesn't fulfill orders in any sort of timely manner. For example: I have been with my branch for 45days. I placed my order on day 1. Out of 3 shirts, 1 blazer, 1 trousers, 1 scarf - I have received 2 shirts and 1 scarf!
    You are expected to purchase missing pieces of the uniform out-of-pocket even though it is the vendor's responsibility.
    No real training to speak of. It's mostly OJT and Online.
    Required one weekend day shift every week.

    Advice to Management

    Outside of Texas the branches are inside Walmart. Requiring us to wear blazers is pretentious and alienates many potential customers who don't feel we can related to them or their needs because we wear suits . Also, no other banks require this strict of a uniform. I lived in New England and worked for TD Banknorth and Bank America and all they have for dress codes is clothing that is considered "dress casual" and in good condition. In speaking with tellers of other banks in my area they are only required to wear "dress casual" clothing and even have "Jeans Fridays".
    As a woman it is extremely difficult to find true blazers, in black, all year. Here in the South most stores only stock them in the fall & winter. Online ordering is a nightmare. They are either out of sizes or don't have the right color.
    It is clear that upper management is completely out of touch with today's banking experience. Honestly, if they want us all to look like men they should just hire men.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Retail Banker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Woodforest National Bank full-time

    Pros

    Invest in you to become better.

    Cons

    Schedule, since some locations are open longer

    Advice to Management

    It seems like a lot of management is under experienced


  6. "Accounts Payable"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Everybody knows everyone! It's a great private company, that has the potential of a public company. Everyone is friendly. Great company.

    Cons

    They are trying to become too corporate/business type. Bringing out new policies of dress code to branches, making tellers where suits.


  7. "Great place"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    This place is so cool.

    Cons

    This bank is the best.


  8. "Great Corporate Company to work for."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in The Woodlands, TX
    Current Employee - Manager in The Woodlands, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Woodforest National Bank full-time (More than 3 years)

    Pros

    Family environment and all employees are very helpful with helping you advance your career. There are several opportunities for advancement.

    Cons

    Long hours, but love every minute on the job. There are times when upper management forgets to engage with their subordinates.

    Advice to Management

    Continue to listen and engage with ALL employees.


  9. "Retail branch manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Branch Manager in Mount Hope, WV
    Current Employee - Retail Branch Manager in Mount Hope, WV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Woodforest National Bank full-time (More than 3 years)

    Pros

    Benefits are great for employees. The company cares about its employees and offers additional incentives for achieving desired objectives. Love the job.

    Cons

    Hours of operation is the biggest obstacle. Being opened seven days a week and mostly all holidays can be stressful but the company will work with you on your schedule.

    Advice to Management

    Great company


  10. "Good company. Not very flexible if you have a family at home."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Woodforest National Bank full-time

    Pros

    Good leaders, good coworkers. Great learning experience

    Cons

    Raises and promotions are few and far between


  11. "Personal Banker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    I loved the customers best. I also enjoy banking overall.

    Cons

    Extremely unprofessional management and zero work life balance. My manager did a horrible job of recruiting talent which caused major turnover and poor sales.

    Advice to Management

    Additional management training would be beneficial.



Showing 529 of 528 reviews
Reset Filters