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Woodforest National Bank

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Woodforest National Bank

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Woodforest National Bank Reviews

Updated Oct 22, 2021

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Found 1,182 of over 1,187 reviews

2.8
37%
Recommend to a Friend
40%
Approve of CEO
Woodforest National Bank CEO Robert Marling (no image)
Robert Marling
391 Ratings
Pros
  • "Good benefits and fairly nice company(in 47 reviews)

  • "Decent pay, That’s all i got honestly(in 35 reviews)

  • Cons
  • "Working long hours and weekends(in 96 reviews)

  • "The hours make it hard to have a work life balance(in 82 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Woodforest National Bank and is not affected by filters.

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    1. 5.0
      Current Employee

      Great Place to Work

      Oct 22, 2021 - Dispute Specialist in Houston, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Professional, Family work life balance

      Cons

      N/A, no cons to report.

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    2. 1.0
      Current Employee, less than 1 year

      What a joke! Their reputation in the financial world is true. WHAT A JOKE!

      Sep 23, 2021 - Anonymous Employee in Columbus, OH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Paid mileage to travel and I have met a few good coworkers and customers.

      Cons

      Where do I start.....training is a joke, it's sink or swim, no cell phone policy is only enforced with certain employees, answering calls and texting on your watch is ok even in front of customers. dress code only enforced with some, NO communication with upper management. You have to CALL (NO messaging to expedite and ease communication)around to get the ok to deposit or cash if the dollar amount is over you limit, sometimes this can take 30 minutes,making the customers impatient, creating long lines of waiting customers. Calls are declined if managment has received to many calls from 1 branch. Playing favorites by management is widely known and is acceptable by management.

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    3. 3.0
      Current Employee, more than 1 year

      It's an okay job

      Oct 22, 2021 - Retail Banker II in Danville, VA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Customer service interactions, cash handling, friendly co-workers

      Cons

      Management not aware of company policies

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    4. 2.0
      Former Employee, more than 8 years

      Don't get comfortable.

      Aug 12, 2021 - Branch Manager South Carolina 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      As a manager there is some flexibility in most cases. You learn everything there is to learn. You can travel as the market or region dictates. You can make your judgement calls. Ability to move around in the main store of the in-store branches or go out into the community. Schedule accordingly.

      Cons

      Long hours, 6 days a week with closing at 6pm on Saturdays and holiday work and late nights are expected. Upper management such as the Market Manager and Regional Manager are terrible. Just outright miserable people. However, you can work around them by not letting them dictate your success. Do not get comfortable because they stay moving people out. Veteran employees leave or get terminated regularly. Managers are always first to go. It may be peaceful years 1-3 but after that, it is a bumpy ride in most cases. They DO NOT promote you. They will hire people from the outside and fire them and look crazy in doing so.

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    5. 3.0
      Current Employee, more than 8 years

      What you make of it

      Oct 6, 2021 - Branch Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great place to start your career If you want to get into banking.

      Cons

      Once you get to the branch manager level there is no development within the corporate structure to grow your career to the next level.

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    6. 2.0
      Current Employee, more than 1 year

      No work life/balance

      Oct 11, 2021 - Retail Banker in Houston, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      None really, unrealistic expectations and too critical.

      Cons

      Basically forced to work sometimes. I feel like I have no time for myself. You work long hours and I don't see the benefits/satisfaction from doing so.

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    7. 3.0
      Current Employee, more than 1 year

      Good overall

      Oct 12, 2021 - Retail Banker II in Tomball, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great pay. bonuses. flexible hours. opportunities for overtime.

      Cons

      lack of growth. traditional banking gets more privileges than in-store branches

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    8. 3.0
      Former Employee, more than 1 year

      Good Company

      Oct 7, 2021 - Retail Banker II in Houston, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great if you are starting your career in Finance Room for Advancement Good Benefits

      Cons

      Workload for low pay Poor Upper Management High Turnover

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    9. 4.0
      Current Employee

      Good Benefits/ Low Pay

      Oct 6, 2021 - Retail Banker in Houston, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good Health Insurance Opportunities for Growth

      Cons

      Low Pay Limit on Commission Business Hours

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    10. 2.0
      Current Employee

      Get Your Experience Then Leave

      Sep 1, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You will learn a lot about banking protocols and operations; opening new consumer and business accounts; balancing vault, teller registers, and atm; marketing

      Cons

      Highly stressful job. They should let employees know that marketing will take about 50% of your job duties. You will need to meet sales goal every month and if not well good luck. You will be required to come in on Sundays and work extra hours to get people to open accounts. There is no work life balance at all. My branch (can't say this about all of them) had a very toxic culture where the managers did absolutely nothing and would get mad if you asked for help. They would try their hardest to do the least amount of work possible. Their are way more cons to this job than pros unfortunately.

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      1 person found this review helpful
    Viewing 1 - 10 of 1,182 Reviews

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