Woodforest National Bank Reviews | Glassdoor

Woodforest National Bank Reviews

Updated Oct 16, 2019

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2.7
StarStarStarStarStar
Rating TrendsRating Trends
34%
Recommend to a Friend
43%
Approve of CEO
Woodforest National Bank CEO Robert Marling (no image)
Robert Marling
272 Ratings
  1. "Woodforest was amazing for me"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Banker in Richmond, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Woodforest National Bank full-time for less than a year

    Pros

    Working towards individual goals as a team toward a greater goal and gaining a bonus once that goal is achieved. Building a culture with a team to meet this goals and work together. Room for growth and upward movement in the company.

    Cons

    Long hours. Lots of sick time but very discouraged to use any of it.

    Advice to Management

    If someone is sick let them be sick. It will just spread to the rest of the team and everyone will miserable.

    Woodforest National Bank2019-10-16
  2. "Disappointed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Supervisor 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Woodforest National Bank full-time for more than 3 years

    Pros

    Great pay Flexible hours Over time available

    Cons

    Constantly being ignored by management when looking for advice or recommendations for disciplinary issues

    Advice to Management

    Be more attentive and fair across the board

    Woodforest National Bank2019-10-14
  3. "Overall positive experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Store Manager 
    Recommends

    I worked at Woodforest National Bank full-time for more than 5 years

    Pros

    Positive work environment over all

    Cons

    The salary could be higher

    Woodforest National Bank2019-10-10
  4. "Could be a lot better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Banker II 
    Doesn't Recommend
    Negative Outlook

    I have been working at Woodforest National Bank full-time

    Pros

    Woodforest provides benefits such as health, dental, vision, 401k. Good step in the door for banking.

    Cons

    Not enough pay for all the work you do

    Advice to Management

    Listen more to your retail bankers, they are the front line of your company, but have been getting the butt end of the deal, at least in IN. The customer service needs to be more concise because they misinform customers ALL THE TIME!

    Woodforest National Bank2019-10-06
  5. "Great co-workers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Woodforest National Bank

    Pros

    Team work and traveling to help other branches.

    Cons

    Much lower pay compared to other retail banks. You do not get the bonuses that corporate promises,because they constantly change the rules. Theres not consistency.

    Advice to Management

    Pay your employees more and stop changing the rules mid month to where it makes it impossible for us to reach goals.

    Woodforest National Bank2019-10-04
  6. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - AML Support 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Woodforest National Bank full-time for more than 5 years

    Pros

    In the Woodlands. Just north of Houston

    Cons

    None that i can think of

    Woodforest National Bank2019-09-30
  7. "Decent first banking experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Banker II in Magnolia, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Woodforest National Bank full-time for more than a year

    Pros

    Meeting so many people in your community and getting to know them. Also, it's rewarding helping small business owners with products & services to help them grow their business.

    Cons

    Woodforest prides itself on having customer friendly hours of operation. So, you will often have to work much later into the evening than typical banks and on holidays as well. Also, Woodforest is a fee-based bank, so you are often having to deal with upset customers that are demanding you remove various fees from their account.

    Advice to Management

    Don't just let the computer based training modules do all the training. Offer to have employee's shadow managers when setting up business accounts and other complex processes in order to visualize and better prepare employee's for these situations.

    Woodforest National Bank2019-09-30
  8. "All sales and marketing with very little banking."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Banker in Suffolk, VA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Woodforest National Bank full-time for more than a year

    Pros

    Short shifts on the weekends.

    Cons

    Pay less than competing banks. More focused on opening new accounts than current customers. An unbelievable amount of required marketing (approaching people trying to shop at Walmart).

    Woodforest National Bank2019-09-27
  9. "Great place to start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Branch Manager 

    I have been working at Woodforest National Bank full-time for more than a year

    Pros

    Growth, customer first, learned all areas of bank

    Cons

    Training, work life balance, hours

    Woodforest National Bank2019-09-24
  10. "Horrendous Company Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Branch Manager in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Woodforest National Bank full-time for more than 3 years

    Pros

    Vacation time, sick time (rolls over if unused.)

    Cons

    No work to home life balance, unrealistic goals, horrific incentive program, insurance is over priced, company does not value employees, compensation packages are not at all competitive, out dated systems, no value to customers.

    Advice to Management

    Step down. Truly look to evolve your bank, training, expectations, and commitment to your people.

    Woodforest National Bank2019-09-19
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