Woodland Park Zoo Reviews | Glassdoor

Woodland Park Zoo Reviews

Updated April 10, 2017
24 reviews

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Full-time Part-time

3.2
Star Star Star Star Star
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Recommend to a friend
Approve of CEO
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Deborah B. Jensen
8 Ratings

24 Employee Reviews

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  1. Helpful (1)

    "Professionally Run, Good Benefits, Less-Than-Ideal Pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registration & Operations Specialist in Seattle, WA
    Current Employee - Registration & Operations Specialist in Seattle, WA
    Recommends
    Positive Outlook

    I have been working at Woodland Park Zoo full-time (Less than a year)

    Pros

    Working for a cause -- helping to raise awareness about endangered species and conservation
    Surrounded by extremely well-educated and experienced people who care a great deal about zoo's mission
    Great public programming, well-run camps and classes that inspire children and adults to act on behalf of animals
    Excellent HR department
    Inspirational and experienced CEO (please update that it is Alejandro Grahal, Deborah Jensen is no longer there)

    Cons

    Compensation is less than ideal for very overworked staff
    Work environment can be loud and distracting -- it IS a zoo!
    Aging infrastructure and never-ending maintenance concerns

    Advice to Management

    Be more up front about compensation and offer opportunities for wage increases


  2. "New Zoo Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Laborer in Seattle, WA
    Current Employee - Laborer in Seattle, WA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Woodland Park Zoo full-time (More than 5 years)

    Pros

    Animals, Education, Conservation, Union Benfits & Protections

    Cons

    Understaffing among all trades, under budgeted for necessary facilities maintenance and equipment

    Advice to Management

    Upper management is top heavy - too many bodies in those positions. Pare down the non uniformed staff. Those who staff the highest positions should take frequent walks around the zoo wearing a uniform shirt and name tag. Answer some questions from the public and find out first hand where improvements can be made. While you are out there, take some time to sincerely connect with and Listen to the ideas of the regular uniformed staff. There is a wealth of experience and creativity there. You may gain a new perspective, and vice-versa.


  3. Helpful (1)

    "Fun environment"

    Star Star Star Star Star
    Former Employee - Laborer in Seattle, WA
    Former Employee - Laborer in Seattle, WA
    Recommends
    Positive Outlook

    I worked at Woodland Park Zoo full-time (Less than a year)

    Pros

    Enjoyed working with everyone I met. Was never treated poorly and everyone was friendly. Especially enjoyed the chance to work in a team as well as individually.

    Cons

    The only downside I can immediately think of is my position only being seasonal. Some times facilities were extra dirty but that came with the role.

    Advice to Management

    Perhaps allow for more full time non seasonal opportunities. More staff events is never a bad thing either.


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  5. "Zoomazium Program Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Senior Management
    Former Employee - Zoomazium Program Assistant in Bellevue, WA
    Former Employee - Zoomazium Program Assistant in Bellevue, WA
    Recommends

    I worked at Woodland Park Zoo (Less than a year)

    Pros

    Very enjoyable to work and play with the families
    Volunteer opportunity through UW

    Cons

    Not much direction of what to do specifically


  6. Helpful (1)

    "Administrative Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Assistant in Seattle, WA
    Former Employee - Executive Assistant in Seattle, WA
    Doesn't Recommend
    Neutral Outlook

    I worked at Woodland Park Zoo full-time (More than 10 years)

    Pros

    beautiful venue, friendly team-oriented staff, committed to a conservation mission and sustainable practices, great benefits

    Cons

    more about money than people, most work more than 1.0 FTE in single position, ethics different management vs. subordinate staff

    Advice to Management

    go back to ethics regarding non-supervisory staff of 10 years ago or you will continue to lose valuable assets


  7. Helpful (2)

    "Business"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA

    I have been working at Woodland Park Zoo (Less than a year)

    Pros

    People at the zoo really are passionate about the mission, the animals and conservation.

    Cons

    Most staff are overworked and underpaid


  8. "Wonderful environment, awesome people."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    Current Employee - Events in Seattle, WA
    Current Employee - Events in Seattle, WA
    Recommends
    Approves of CEO

    I have been working at Woodland Park Zoo part-time (More than a year)

    Pros

    -Opportunity to work with amazing and passionate people
    -Everything you do is helping the mission; animal education and conservation
    -Learn a lot about client-satisfaction
    -Animal perks

    Cons

    -Depending on who your event lead is, sometimes don't get detailed enough production schedule


  9. Helpful (4)

    "Short due to boss"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Staff in Seattle, WA
    Former Employee - Staff in Seattle, WA
    Doesn't Recommend
    Neutral Outlook

    I worked at Woodland Park Zoo full-time

    Pros

    Park environment is relaxing, and is right there to walk around (free admission for employees). Fenced parking lot.

    Cons

    The expectations/work was way more than what I was paid, and more kept being added beyond what I was told in the interview. Further, I found out after hire that the incumbent, who was let go, made 20% more that I was initially offered. There never was any concern for the volume of work nor interest in managing the employee (how I was doing), just dump. There was one restroom - like a home's 1/2 bathroom - per portable building, except one, making planning in this area critical, often involving going out in the elements.

    Advice to Management

    Do a competitive market survey. Manage your people. Meet the employees, I never met the senior management.


  10. Helpful (3)

    "It could be so much better"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA

    Pros

    The people, working for a mission-based organization that support convervation. It's an amazing facility and having access to the animals and opportunities to learn about them is fantastic.

    Cons

    Leadership needs work. A lot of it.

    Advice to Management

    Stop micromanaging your employees. If you hire smart people, let them do their jobs without interference. Spend more money on marketing and getting the word out about what the zoo does and what we offer. Pay people fairly.


  11. Helpful (2)

    "Admirable mission"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA

    Pros

    Lovely setting, wonderful animals,sense of feeling like your efforts are making a difference in the world.

    Cons

    poor leadership at executive/senior level. shortsidedness in operational functions
    reality disconnect between represented and nonrepresented pay and lack of respect for experience and loyalty

    Advice to Management

    employee morale conitues to sink due to misappropriated resources and priorities
    management does not seem to be actively pursuing alternative avenues of rewarding employees and making them feel appreciated for their efforts.
    non-existing efforts to retain talent


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