Woodland Park Zoo Reviews | Glassdoor

Woodland Park Zoo Reviews

Updated October 31, 2017
28 reviews

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3.5
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Deborah B. Jensen
10 Ratings

28 Employee Reviews

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  1. "High School Part Time Volunteer"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Woodland Park Zoo part-time

    Pros

    Loved working in proximity to animals but also getting to interact with the public.

    Cons

    Some organizational aspects to the intern program could be improved.


  2. "Educational Instructor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Woodland Park Zoo full-time

    Pros

    The work environment was extremely friendly, professional, and helpful

    Cons

    No real ability for movement within in the educational department

  3. "Great communication"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Woodland Park Zoo full-time

    Pros

    I enjoyed my time working for the zoo. Great communication between staff especially when situations arose. My superiors explained everything well and always listened to the staff. I felt safe and comfortable in the working. Welcomed all cultures and nationalities. Zoo's outlook on conservation was amazing!

    Cons

    No cons, i enjoyed being an Educator instructor and will do it again.


  4. Helpful (1)

    "Education Department Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Education Specialist
    Former Employee - Education Specialist
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Woodland Park Zoo part-time (More than 3 years)

    Pros

    The extensive network within the zoo and city-wide recognition the zoo has is helpful in advancing awareness and action towards conservation and wildlife protection.

    Cons

    The internal politics of a large institution struggling to keep up with relevant issues local and global communities are facing. Supporting their staff, especially within the Education department to have autonomy over their work, especially to build community with fellow coworkers within departmental and cross-departmental comradery.

    Advice to Management

    Intention and allocate time to connect with staff to get feedback, listen, and validate the concerns and ideas from staff directly working with visitors, programs, etc. Be wary of being too top-heavy and increasing tasks towards upper management, which further silos management from the staff you are responsible to supporting. Transparency in decision and openness for feedback to enhance accountability and trust within teams.


  5. Helpful (1)

    "Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Disapproves of CEO

    I have been working at Woodland Park Zoo full-time (More than 8 years)

    Pros

    Park environment, dedication to zoo mission, appreciation for wildlife and nature

    Cons

    conflict averse management, too many people leaving, very stressful, top heavy-too many directors and VP's; many managers lack skill managing people, virtually no room to move up

    Advice to Management

    listen to your staff


  6. "New Zoo Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Laborer in Seattle, WA
    Current Employee - Laborer in Seattle, WA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Woodland Park Zoo full-time (More than 5 years)

    Pros

    Animals, Education, Conservation, Union Benfits & Protections

    Cons

    Understaffing among all trades, under budgeted for necessary facilities maintenance and equipment

    Advice to Management

    Upper management is top heavy - too many bodies in those positions. Pare down the non uniformed staff. Those who staff the highest positions should take frequent walks around the zoo wearing a uniform shirt and name tag. Answer some questions from the public and find out first hand where improvements can be made. While you are out there, take some time to sincerely connect with and Listen to the ideas of the regular uniformed staff. There is a wealth of experience and creativity there. You may gain a new perspective, and vice-versa.


  7. Helpful (1)

    "Professionally Run, Good Benefits, Less-Than-Ideal Pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registration & Operations Specialist in Seattle, WA
    Current Employee - Registration & Operations Specialist in Seattle, WA
    Recommends
    Positive Outlook

    I have been working at Woodland Park Zoo full-time (Less than a year)

    Pros

    Working for a cause -- helping to raise awareness about endangered species and conservation
    Surrounded by extremely well-educated and experienced people who care a great deal about zoo's mission
    Great public programming, well-run camps and classes that inspire children and adults to act on behalf of animals
    Excellent HR department
    Inspirational and experienced CEO (please update that it is Alejandro Grahal, Deborah Jensen is no longer there)

    Cons

    Compensation is less than ideal for very overworked staff
    Work environment can be loud and distracting -- it IS a zoo!
    Aging infrastructure and never-ending maintenance concerns

    Advice to Management

    Be more up front about compensation and offer opportunities for wage increases

  8. Helpful (1)

    "Fun environment"

    StarStarStarStarStar
    Former Employee - Laborer in Seattle, WA
    Former Employee - Laborer in Seattle, WA
    Recommends
    Positive Outlook

    I worked at Woodland Park Zoo full-time (Less than a year)

    Pros

    Enjoyed working with everyone I met. Was never treated poorly and everyone was friendly. Especially enjoyed the chance to work in a team as well as individually.

    Cons

    The only downside I can immediately think of is my position only being seasonal. Some times facilities were extra dirty but that came with the role.

    Advice to Management

    Perhaps allow for more full time non seasonal opportunities. More staff events is never a bad thing either.


  9. Helpful (1)

    "Loved my time at the zoo!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great learning experience in the events department; got to see exactly how the events department interacts with the rest of the zoo

    Cons

    wish there was more of a role to play in smaller projects; there was a lot of standing around

    Advice to Management

    give the interns more responsibility; they can handle it and are trying to learn as much as they possibly can


  10. "Zoomazium Program Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Senior Management
    Former Employee - Zoomazium Program Assistant in Bellevue, WA
    Former Employee - Zoomazium Program Assistant in Bellevue, WA
    Recommends

    I worked at Woodland Park Zoo (Less than a year)

    Pros

    Very enjoyable to work and play with the families
    Volunteer opportunity through UW

    Cons

    Not much direction of what to do specifically


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