Woods Services Reviews | Glassdoor

Woods Services Reviews

Updated December 14, 2016
31 reviews

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31 Employee Reviews

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  1. "Good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Residential Counselor in Woodbridge, VA
    Former Employee - Residential Counselor in Woodbridge, VA
    Recommends
    Positive Outlook

    I worked at Woods Services full-time (More than 5 years)

    Pros

    The work itself was easy and it was a joy to make a difference in the kids lives. It's extremely fulfilling when one of the clients achieved their goals with your assistance and move on to better and bigger things.

    Cons

    Management politics and the gossips were a lot to deal with at times. One would think it was middle or high school sometimes because of the way some of the staffs acted.

    Advice to Management

    Keep the politics to a minimum. Look more at someone's qualifications rather than whether or not you like them.


  2. Helpful (1)

    "Not for those with career ambitious"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Langhorne, PA
    Former Employee - Anonymous Employee in Langhorne, PA
    Doesn't Recommend
    Neutral Outlook

    I worked at Woods Services full-time (Less than a year)

    Pros

    Low expectations, low accountability, no pressure, no deadlines, come in collect a paycheck, never get fired. Decent vacation/sick day accrual.

    Cons

    Their "non-profit" label is an excuse to not pay market value salaries, or anywhere close. I say "excuse" because the executives make a bundle, but the other ~1400 employees make sub-market. That attracts the unambitious - those that are otherwise unemployable, those that lack experience or skills, and those that want to come in to a low-stress environment, do the minimum required, and earn an easy paycheck. This leads to high churn, and an inability to attract and retain qualified talent, while retaining only the lazy squatters.

    The execs are there to look after themselves and protect their cushy jobs and high salaries, at the expense of the powerless middle management. Execs make rash autonomous decisions, then blame the underlings when (surprise!) they don't work out. There's no career development, no structure, no mentoring, no training, no forecasting or departmental goals...no future!

    Advice to Management

    There's really no qualified management to give advice to. Spread the executive wealth around to hire real management and directors, let them do their job, and then you might actually grow a company. It's unfortunate, because Woods does good work for people who need it, but it could be SOOOO much more with proper business management..


  3. "Company Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Staff Counselor in Langhorne, PA
    Former Employee - Staff Counselor in Langhorne, PA
    Doesn't Recommend
    Negative Outlook

    Pros

    No job security
    No union

    Cons

    Overtime as needed
    Nice coworker
    Benefits


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  5. "Desperate Need for Change"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Woods Services full-time (More than 5 years)

    Pros

    Woods can be such a strong community of people caring for individuals with disabilities depending on where you work on campus. You can end up with colleagues that are there for the right reasons, and you can earn a living while doing meaningful work. The benefits are strong for single people, and vacation/sick time rolls over each year. I knew people with hundreds of hours of vacation and sick time saved up, because they liked working there so much that they barely ever took any.

    Cons

    Despite the company model being “behavior modification,” very few of the staff have even a basic knowledge of behaviorism. Remarkably, this includes program specialists and clinicians, the very people responsible for creating the plans to modify behaviors.

    What makes this much worse is that they push this model of behavior modification onto the staff, expecting them to understand without fully educating/training them, while management doesn’t even use it for their subordinates. This results in disillusionment and frustration. I once heard someone say that supervisors and managers are like the police, you only hear from them if you’re doing something wrong. If you know behaviorism, you understand why this is problematic.

    The company has so much bureaucracy and such unambitious or otherwise burnt out leadership that most change initiatives fail. And the leadership that is ambitious is so busy putting out fires that could have been prevented through better hiring, better training, and better middle-level managing that they can’t do anything substantial.

    As far as how the individuals are treated, it can be awful. Some staff have absolutely no idea what they’re doing, they create problems without receiving consequences, and they increase the restraints in the areas in which they occur. The subsequent increase in stress results in less progress for the individuals, frustrated families, litigation in some cases, and more problems than the “warm body” was worth. It is far too common for the staff to be hired simply to fill a spot. Some employees barely understand English, cannot adequately report incidents, and otherwise cause rifts within departments because of communication issues. Diversity is great when it is employed with purpose beyond filling empty slots with people that cannot actually perform their job duties.

    These same underperformers, year after year, receive the same bonuses, raises, and sometimes accolades as the top performers.

    If an employee happens to be married and work direct care (or otherwise non-managerial positions), the medical benefits are good until a spouse is added. It costs over $400 per paycheck to cover spouse or family. Sure, they’re good benefits, but at the base salary for direct care, there is little money left over for anything else (like rent).

    Advice to Management

    Gather quantitative and qualitative data that can inform the massive changes that need to take place. Acknowledge and support some of your upper management staff that are absolutely discouraged by the culture of fear and condescension that still exists that was created by a previous COO that bullied his subordinates. Some need to stop carrying on that bullying tradition. Set up “stay interviews” with employees from the top down. Set up career paths and mentoring programs through the training department. Use the training department for more than meeting regulations. Create a bereavement plan for staff who suffer a loss of the individual they’ve been serving for years. In general, understand motivation (since you are a behaviorist company) and start using it for the benefit of your employees (which will benefit your residents!).


  6. "Human factory!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Residential Counselor in Langhorne, PA
    Former Employee - Residential Counselor in Langhorne, PA
    Doesn't Recommend
    Neutral Outlook

    I worked at Woods Services full-time (Less than a year)

    Pros

    Free meals, some overtime. The overtime makes up for the very poor pay.

    Cons

    For the firat 5 years you will have to work the the shifts no one wants. As in all companies it is a favorites's game. I saw those with associate degrees and high school diplomas become supervisors.

    Advice to Management

    Pay College or Mastes level employees thw going salary.


  7. Helpful (1)

    "Great Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Nurse in Langhorne, PA
    Current Employee - Registered Nurse in Langhorne, PA
    Recommends

    I have been working at Woods Services full-time (More than 3 years)

    Pros

    It is incredibly fulfilling. You fall in love with the clients and if you have a good attitude it's not even work. It's 8 hours of play, if you are lazy and don't want to do things like go to field games or swimming or concert or dances and community trips you won't like it and your clients will suffer. Great benefits, great PTO.

    Cons

    Some employees bad attitudes, normal amount of cliques and gossip. Lower than average pay for professionals. Tuition reimbursement only 2,000 a year. No 401 K match. If you are a nurse you have to be ready to make your own decisions and work independently. People will help but you have to ask for it. Low stress levels normally so long as you are laid back, if you make everything a big deal you will go crazy.

    Advice to Management

    None


  8. "Different"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Residential Counselor in Woodbridge, VA
    Former Employee - Residential Counselor in Woodbridge, VA

    I worked at Woods Services (More than 5 years)

    Pros

    Making a difference in the lives of the individuals.

    Cons

    Dealing with the gossips. Working there is like being in high school at times.


  9. "Woods"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Residential Counselor
    Current Employee - Residential Counselor
    Doesn't Recommend
    Negative Outlook

    Pros

    Lots of overtime, good benefits

    Cons

    Low pay, unorganized,no communication, will fire you at any moment

    Advice to Management

    Treat your employees better


  10. Helpful (2)

    "What happens behind the gates"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Specialist in Langhorne, PA
    Former Employee - Program Specialist in Langhorne, PA
    Doesn't Recommend
    Negative Outlook

    Pros

    There are a lot of wonderful caring and compassionate people who live, work and come to Woods. The families are amazing and honestly care about their loved one who lives there. I built several great life-long relationships while working at Woods.

    Cons

    The directors play favorites and there is really no room for advancement. The directors haven't worked directly with any of the individuals for over 25 years and they don't understand the dynamics of what actually goes on in the units.

    Advice to Management

    There needs to be a restructuring of the upper management team. There's not enough new ideas in the lodge.


  11. "Good Employer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bernville, PA
    Current Employee - Anonymous Employee in Bernville, PA

    I have been working at Woods Services full-time (More than a year)

    Pros

    The pro of the company is the residents that they serve.

    Cons

    They do not pay well for the service that you provide.



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