Woolworths Limited Reviews | Glassdoor

Woolworths Limited Reviews

Updated February 28, 2017
519 reviews

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Full-time Part-time

3.3
Star Star Star Star Star
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Recommend to a friend
Approve of CEO
Woolworths Limited Managing Director Brad Banducci
Brad Banducci
49 Ratings

519 Employee Reviews

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Pros
Cons
  • Poor work life balance, long hours (in 13 reviews)

  • Long hours little work life balance in retail in general hours can be excessive (in 20 reviews)

More Pros and Cons

  1. "Customer service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Supervisor
    Former Employee - Customer Supervisor
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Woolworths Limited full-time (More than 3 years)

    Pros

    Best place to work

    Cons

    Nothing much down side


  2. "Best"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Nice place to work. but tough

    Cons

    No cons to report at woolworths


  3. "Customer Service Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    You go to deal with customers, talk to them and satisfy their needs. Pay is fine as far as customer service is involved.

    Cons

    Sometimes you go to deal with junkies or unfriendly customer. There might be a situation you end up fighting with the customer, its really get annoying at times to deal with such customers.

    Advice to Management

    Promotions should be based on experience and skills.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Good to work as a part time, Not a good place for a career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Supervisor
    Current Employee - Service Supervisor
    Recommends
    Neutral Outlook

    I have been working at Woolworths Limited part-time (More than 5 years)

    Pros

    1. Very decent pay and industry standard penalty pay
    2. Follows rules and regulations properly
    3. Try to give the best in customer service and help staff when they make decisions to help customers
    4. Try to make very safe work place and have its own rules apart from government rules to protect workers and customers
    5. Very good leave and sick leave system, try to help the workers to keep a very good work life balance.
    6. Promote private health care, gym membership and more through company HR website.
    7. Young work force with energy and fun, sometimes even 15 year old will be working giving the store a fresh look.

    Cons

    1. Too much of politics in the management. Management gives promotions based on friendships and favours rather than talent and experience.
    2. Institutional racism exits in most of departments, Specially in service departments. Tend to employ people from same racial backgrounds.
    3. Performance measurement methods really outdated, hard working people goes unnoticed very easily.
    4. Due to inexperience managers and supervisors, very high level of waste and unhappy staff. trying follow very ineffient cost saving methods making customers really unhappy due to long queues.

    Advice to Management

    Head office needs to address and influence individual stores more often, specially in Human Resources. Hiring, Firing and Promoting process needs to be more centralised. Performance evaluation should not be based on department managers decisions alone. proper trained human resource personals needs to be in the store to identify individual talents without being biased. more efficient staffing mechanism needs to be implemented
    Have less part time and casual staff and employ more full time staff who is committed to the work and success of the company. specially who is really committed to retail as their choice of career industry.


  6. "Can't complain"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Team Member in Naracoorte (Australia)
    Former Employee - Customer Service Team Member in Naracoorte (Australia)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Woolworths Limited part-time (More than a year)

    Pros

    I was provided with regular breaks, the 15 minute breaks were paid and when doing longer shifts there is always adequate breaks. The pay is also very good for what the job is.

    Cons

    Apart from a 3hr induction no further training was really provided. As a team member I was not informed of certain changes to rules which is not good. Also the staff discount is only 5% when it used to be 10%

    Advice to Management

    More discount


  7. "Service Cashier"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Team Member in Sydney (Australia)
    Former Employee - Customer Service Team Member in Sydney (Australia)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Woolworths Limited full-time (More than a year)

    Pros

    - Good remuneration, training and supporting managers

    Cons

    - Lack of career pathways


  8. "Digital Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Stable workplace, wine opened on every Friday 4pm, competitive salary

    Cons

    Rigid company structure, little interaction with other department.

    Advice to Management

    Don't have one.


  9. "Ok place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Member/Cashier in Adelaide (Australia)
    Former Employee - Team Member/Cashier in Adelaide (Australia)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Woolworths Limited part-time (More than 3 years)

    Pros

    Regular breaks, all kinds of food avslibke

    Cons

    No many hours for older people

    Advice to Management

    Give out more hours to people that need them to pay rent!


  10. "Dept management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Deli Manager in Melbourne (Australia)
    Former Employee - Deli Manager in Melbourne (Australia)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Woolworths Limited full-time (More than 5 years)

    Pros

    Great team, decent salary, career progression opportunities

    Cons

    Long hours, cutting hours to achieve crazy budgets - affects customer service

    Advice to Management

    Allow sufficient hours to match sales targets, and not drop on customer service
    Managers work long hours to cover cuts


  11. "Good for out of schoolers"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great social job, good job for young people. Lots of variety in work.

    Cons

    Management are awful, no respect for student workers, budgets are always priority.



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