Worcestershire County Reviews | Glassdoor

Worcestershire County Reviews

5 reviews

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2.7
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Worcestershire County Chairman of the Council Ian Hopwood
Ian Hopwood
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Employee Reviews

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  1. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Worcestershire County full-time (More than 10 years)

    Pros

    Dedicated staff - forward thinking senior management team

    Cons

    Cuts in government funding have impacted on staffing levels - in many departments one person is now doing the job of two/three people

    Advice to Management

    Keep listening to staff and local residents


  2. Helpful (1)

    "Job security vs room to progress"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Worcester, England (UK)
    Former Employee - Anonymous Employee in Worcester, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexi-time, on-site facilities (cafe, shop, cashpoint). Lovely surroundings (lake and woods); generous holiday allowance and job security

    Cons

    Posts cannot be ring-fenced to keep talented staff within the council once they have reached the top of their pay bracket
    Massive disparity in pay between the top brass and the worker bees

  3. "social care"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Senior Practitioner in Worcester, England (UK)
    Former Intern - Senior Practitioner in Worcester, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Worcestershire County as an intern (Less than a year)

    Pros

    Accessible location , good parking facilities and canteen in the county council building.
    Mix of teams and includes managers and workers in one office.

    Cons

    bureaucratic long term team assessment and funding process.
    Interim managers / senior managers are accessible but can't help with many processes as not knowledgeable enough about the organisation.
    willingness by permanent managers to allow chronic understaffing impacting on work life balance.
    Too much office politics linked to perceived opposing values and beliefs.
    Lack of responsibility taken by permanent senior practitioners and managers for induction and support of interim staff and new permanent staff leading to turnover and ineffective working.

    Advice to Management

    Apply fairness in the recruitment and selection process.
    Take account of racial diversity.
    Provide a thorough induction so that interim or new permanent staff can undertake their duties properly.
    Listen to staff concerns about poor standards / inefficient procedures and act on these.


  4. Helpful (1)

    "A disappointing if not regrettable experience."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Worcestershire County part-time (More than 3 years)

    Pros

    My immediate colleagues were committed and hard working. There was a wonderful camaraderie. Despite poor pay and poor treatment by all management levels, they continued to perform minor miracles in their effort to provide a quality service to the public. In fact and more often than not, it was entirely due to front line staff acting outside their pay levels and responsibility that any service was provided. Wasteful and inept managers produced barely comprehensive plans, if any at all, and it was the front line staff that had to take steps to prevent them ending in disaster.

    Cons

    Managers at all levels were inept and lacked the intelligence, imagination, initiative and flair to hold their positions. They constantly wasted limited budgets, but would not purchase essential materials. They did not actively consult lower grade staff and any advice they gave was ignored. It was extremely demoralising to see money wasted on projects that staff predicted would fail and did. There was no opportunity for advancement based upon ability. "To get ahead", one had to become suitably 'chummy' with the necessary managers. Cronyism was common in our department and in a related department. The result was unsuitable people failing to fulfill their job requirements, but no action by managers to address the situation. Whilst underpaying lower grade staff, as part of the cronyism many higher grade staff are grossly overpaid, even though their limited ability prevents them from fulfilling their responsibilities. This is at a time when the council claims to be under significant financial tension. Morale had utterly failed and managers lacked the ability and charisma to address it. Rather than being a tax payer funded service, it was more like a job scheme for people who wouldn't get job elsewhere in this sector.

    Advice to Management

    Resign and allow better suited people to fill your positions. In the meantime each management level should be far more critical of the management level beneath them. Assess their performance and take steps to address their performance. Address the pay imbalance between the grossly overpaid and the grossly underpaid. Drop their hierarchical prejudice and stop judging staff by outdated assumptions and prejudices attached to job titles. Be inclusive of and listen to the lower grade staff, they often demonstrate more intellectual ability than many higher paid staff.


  5. Helpful (1)

    "Great work-life balance, great training and professional development opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Data and Information Officer in Worcester, England (UK)
    Former Employee - Senior Data and Information Officer in Worcester, England (UK)
    Recommends

    Pros

    Open plan, bright office space
    Pleasant surroundings for lunch time socialising and walks
    Good flexi-time working arrangements
    Good annual leave
    Positive, collaborative environment. Not very hierarchical.
    Clear and transparent pay structure
    Great in-house training opportunities if you desire project management, IT skills, etc.
    Fairly good job security, even in current climate.

    Cons

    Pay is lower than comparable positions in private sector.
    Jobs are strictly in set pay-bands, so once you get to top of salary band you must leave the job to progress.
    Most vacancies are automatically advertised externally irrespective of internal talent or promotion-seeking employees, so you must apply for more senior posts as an external candidate and compete with everyone.
    Moving within council is regarded by management as resignation and move to a new external post.
    Good job security does nfortunately mean that some less-than-great employees are sort of "unflushable". Incompetence in these employees is known of, and bore by rest of their team.

    Advice to Management

    Promote "One Council" vision in recruitment and career development processes. If someone wants to move one rung up on the ladder at the moment, there is very little incentive for them to stay within the council even if they want to. Moving directorate usually involves formal resignation, formal acceptance of new offer, completing several payroll and other forms, reapplying for another CRB check (if applicable) and so on.