WorkflowOne Reviews | Glassdoor

WorkflowOne Reviews

Updated February 22, 2017
61 reviews

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61 Employee Reviews

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Pros
  • Had good people that understood the importance of employee and customer satisfaction (in 5 reviews)

Cons
More Pros and Cons

  1. "Another sad former employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hourly in York, PA
    Former Employee - Hourly in York, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at WorkflowOne full-time (More than 5 years)

    Pros

    I worked for Workflow from the time they bought Relizon. They workplace was clean and organized. They will invest in improvements IF you can show projected savings. They do pay well, if you were on the higher end of the pay scale when hired.

    Cons

    This company used to be not too bad, until they went through C11. After stiffing suppliers, they have to compete with one Hand tied behind their back due to having to pay a premium to get supplies just to operate. The merger is the only way to postpone the inevitable. Many good employees will suffer for the executives mistakes.

    Advice to Management

    Listen to those doing the work. Reward them, not continue to line your pockets at their expense. They are the ones doing the real work and know how to do their jobs efficiently and would make suggestions on improvements if they were rewarded.


  2. "Unappreciated by management."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Philadelphia, PA
    Former Employee - Manager in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at WorkflowOne full-time (More than 10 years)

    Pros

    Pay is fair. There are some good people that work there but most of the good people have already left.

    Cons

    Poor benefits. No chance for advancement. There have not been any pay increased for years and that is after they reduced salary by 10%.

    Advice to Management

    When will management learn that eliminating good people is not the way to improve the bottom line.


  3. "disheartened employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in Dayton, OH
    Former Employee - Customer Service in Dayton, OH
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at WorkflowOne full-time (Less than a year)

    Pros

    contrary to popluar belief, they do pay well.

    Cons

    the expecations they have for the employees are out of this world. The workload is unbearable at times.

    Advice to Management

    just because an interviewee answers incorrectly, or not to the way they think the question should be answered, they will cut the interview short. Management doesn't always know what a person is thinking even though management think they do.


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  5. "On track to successfully reinvent itself"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales
    Current Employee - Sales
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WorkflowOne full-time (More than 10 years)

    Pros

    excellent new fulfillment technology, bpo offering, great implementation team for new accounts

    Cons

    Not a household name, need to market more effectively

    Advice to Management

    Keep forging ahead, careful with commission plan, no players in our industry can afford to lose talent.


  6. "Positive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at WorkflowOne full-time (More than 5 years)

    Pros

    Supportive culture and potential for growth

    Cons

    Changing industry with too much uncertainty

    Advice to Management

    Diversify


  7. "Company going down since Workflow bought Relizon, qualified people have left in droves."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Denver, CO
    Former Employee - Sales in Denver, CO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at WorkflowOne full-time (More than 10 years)

    Pros

    WFO does have some good technology and plants. Tim Tatman should have been CEO years ago and is a good man.

    Cons

    Continued take-aways from employees, the complete destruction of sales service, the people who made these decison and implemented them all got fired. Customers left in droves because orders could not get placed and deliveries were 4 weeks late. Then Ch. 11 made it a perfect storm. Entire sales departments left the company taking the clients with them. The companyy is losing the game to Std Reg. No investment for the future. Local managers had to drink the Koolaid or get canned.

    Advice to Management

    The company is run by the same equity group that broke up Hostess and will probably do the same. Sell the digital group, the plants and the distribution Centers separately, but who will buy them? I give it about 12 more months before this happens.


  8. Helpful (1)

    "Has only gotten worse in IT"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Staff in Dayton, OH
    Former Employee - IT Staff in Dayton, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at WorkflowOne full-time (More than 5 years)

    Pros

    Nice HQ facility and good people to work with, talent seems to be leaving quickly and good for them.

    Cons

    Terrible horrible middle management.... Horrid. They have no idea how the business operates or what is going on most of the time, very reactive instead of proactive. There is no leader ship what so ever, management fighting with each other over silly political endeavors.

    Advice to Management

    None..... Ignore this like all the other feed back you have received.


  9. "Inside Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Specialist in Dayton, OH
    Former Employee - Inside Sales Specialist in Dayton, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at WorkflowOne full-time (More than a year)

    Pros

    Worked with a lot of great people who were willing to give 110% to get the job done.

    Cons

    WorkflowOne has to be one of the most reactive company I've ever worked for. Management doesn't address any issues or concerns until it's a complete disaster. NO one on the management team is willing to stand up and take responsibility for his/her team. They are more conerned with how they can climb the corporate latter and don't care who they step on to get there, even if it's someone that reports to them. You can never get a straight answer about anything. They will tell you they will have an answer in a week and you may or may not ever hear back from the manager. The company operates as they did 20 years ago which is why they have already filed bankruptcy once. There's a constant revolving door of employees, anyone that's willing to actually work is either burned out by work overload or stiffled because managment doesn't want the individual to outshine them. There is a real problem with managment keeping everything a secret until "they" feel it's necessary to tell everyone. I never felt I could trust my manager to do what was in my best interest.

    Advice to Management

    Clean house with middle management if you want this company to survive. Too many individuals with little or no management experience managing people and have no clue of what they are doing.


  10. Helpful (1)

    "Missing out on great opportunities"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Dayton, OH
    Current Employee - Manager in Dayton, OH
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at WorkflowOne full-time (More than 8 years)

    Pros

    There are some really great, dedicated, loyal and hard working people in this company. That fact alone has helped me through some difficult times at WFO.

    Cons

    There is an unfortunate disconnect from ownership/senior staff with the general workforce (the ones doing all the heavy lifting). Decisions made prior to the C-11 are haunting the efforts of the company today to push forward. The major lay-offs during and after the bankruptcy left many areas lacking for good talent only to be replaced with low salaried ineffecient individuals lacking in subject matter experience or expertice. Contributions made by individuals are minimized creating an environment where employees do not feel appreciated for work done or sacrifices made on behalf of the company.

    Advice to Management

    Focussing soley on improving sales and ignoring the people who get the work done on a daily basis will continue to cause a hemorrhaging of excellent talent which you can ill afford to lose since workload demands in many cases have tripled for individuals. Paying more for experienced employees who can handle the heavier workloads is much better than letting the talent go and replacing them with inexperienced cheap labor (that just won't work for the long run)


  11. "Terrible work environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Greensboro, NC
    Current Employee - Account Manager in Greensboro, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at WorkflowOne full-time (More than 8 years)

    Pros

    The only pro is that I have a job

    Cons

    They don't care about the employees. Constant cuts to the staff. Overloaded with work. Incompetent sales reps. Bringing on friends of friends who obviously should not be working here. Putting people in management roles who definitely should not be. Attitudes are horrendous. People constanly backstabbing each other.

    Advice to Management

    STOP CUTTING THE WRONG PEOPLE.



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