World Duty Free Reviews | Glassdoor

World Duty Free Reviews

Updated Jun 13, 2019

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Found 253 reviews

2.9
StarStarStarStarStar
Rating TrendsRating Trends
43%
Recommend to a Friend
57%
Approve of CEO
World Duty Free CEO Eugenio Andrades
Eugenio Andrades
68 Ratings
Pros
  • "There is brilliant staff discount and a healthy work/life balance for everyone, as well as free staff parking at the airport(in 19 reviews)

  • "Good working environment and you can meet a lot of people(in 10 reviews)

Cons
  • "Its retail at an airport so your schedules are determined by flights(in 15 reviews)

  • "Poor management, in store bullying was ridiculous(in 11 reviews)

More Pros and Cons
  1. "Sales"

    StarStarStarStarStar
      Former Employee - Sales 

      I worked at World Duty Free full-time for less than a year

      Pros

      Fair management, stability, professional, many good employees

      Cons

      I have no complaints, fair enough.

      Advice to Management

      Great!

      World Duty Free2019-03-14
    • "Great Place"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 

      I worked at World Duty Free full-time

      Pros

      Great Work/Life Balance and culture.

      Cons

      Very few. It is a great place to work

      World Duty Free2019-02-15
    • "Too much drama for little money"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Supervisor in Atlanta, GA
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at World Duty Free

      Pros

      Meeting people from different cultures

      Cons

      Difference in shifts during the week

      Advice to Management

      N/a

      World Duty Free2018-09-01
    • "Horrible company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Atlanta, GA
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at World Duty Free part-time

      Pros

      Environment, coworkers, and overall ok people to work with

      Cons

      Cut a lot of your hours, not enough pay, some commission checks doesn’t add up to the money you made in the store, and horrible management

      Advice to Management

      Do better for your employees by giving better hours and more pay

      World Duty Free2018-09-18
    • "Under paid sales associate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Detroit, MI
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at World Duty Free full-time for more than a year

      Pros

      Met people from all over the world. Being able to switch to different store. Lots of overtime.

      Cons

      No raises after 6 months. No compensation for training other associates.

      Advice to Management

      Learn to treat your associates with more respect.

      World Duty Free2018-08-08
    • "Meet amazing people, horrible environment."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Service Representative in Atlanta, GA
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at World Duty Free full-time for less than a year

      Pros

      In airport so experiencing different personalities.

      Cons

      Management, unprofessionalism, favoritism, and unorganized.

      Advice to Management

      Get it together.

      World Duty Free2018-08-07
    • "Salary"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at World Duty Free full-time

      Pros

      l got paid $10/hr. It was always room for improvement

      Cons

      Nothing bad to say at all

      World Duty Free2018-05-05
    • "Sales Associate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I have been working at World Duty Free

      Pros

      The employees make work fun.

      Cons

      Company's culture nerds major improvement

      World Duty Free2018-01-30
    • "Don't care about the employees"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 

      I have been working at World Duty Free part-time

      Pros

      Employee discounts, Great Co-workers, Airport environment

      Cons

      Mismanaged organization, low pay and very little support

      World Duty Free2017-12-22
    • "Sales Associate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Newark, NJ

      I have been working at World Duty Free for more than a year

      Pros

      Nice company to work for.

      Cons

      no cons, I needed a health break.

      World Duty Free2017-11-26
    Found 253 reviews