World Fuel Services Reviews | Glassdoor

World Fuel Services Reviews

Updated November 1, 2018
184 reviews

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2.7
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World Fuel Services President & CEO Michael J. Kasbar
Michael J. Kasbar
87 Ratings

184 Employee Reviews

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Pros
Cons
  • "There is no expectation of a work-life balance for employees" (in 15 reviews)

  • "Compensation could be better and top heavy management" (in 8 reviews)

More Pros and Cons

  1. "Quality Control Technician"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at World Fuel Services full-time

    Pros

    Flexible schedule able to work overtime

    Cons

    Not very much room for advancement


  2. "North America Land Driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Line Haul Driver in Anacortes, WA
    Current Employee - Line Haul Driver in Anacortes, WA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at World Fuel Services full-time (More than 10 years)

    Pros

    Steady work for team players, upgrading equipment, Teamster's betterment for ground level employee. Preserve's fairness.

    Cons

    Top-heavy management. Sales and Dispatching a dangling desperation. B-

    Advice to Management

    Poor use of resources; i.e. don't fix what's not broken and try harder to fix what are, electronic gadgets and "experts" who usually can't manage better than boots on-the-ground.

  3. "Great starter job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Meteorologist/Flight Planning Specialist in Webster, TX
    Current Employee - Meteorologist/Flight Planning Specialist in Webster, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at World Fuel Services full-time (More than a year)

    Pros

    Endless rolls to learn in aviation industry, a lot of PTO, great starter pay right out of college, paid relocation, good benefits

    Cons

    Disorganized upper management, long 12 hour shifts, on call system, no room for promotions

    Advice to Management

    Listen to your employees and their concerns. Give people room to grow and promote in the company, and try harder to make experienced people stay.


  4. Helpful (4)

    "Company does not care about employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at World Fuel Services full-time (More than 3 years)

    Pros

    Somewhat decent pay & holidays off

    Cons

    Micromanagement, no employee perks, no bonuses, no raises. Difficult to grow and promotions are rarely given. Not a good company to invest your time/ life in.

    Advice to Management

    More remote work and flexible hours for those with phones and laptops


  5. Helpful (3)

    "No two way loyalty - Learn the lesson looking what they did to Loyal Employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Doral, FL
    Former Employee - Anonymous Employee in Doral, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at World Fuel Services full-time (More than 5 years)

    Pros

    High-velocity deliverables from 2007 to 2012. A lot of value added to the company and helped business to sell the products.
    A good place to start a technology career

    Cons

    In my opinion very little importance to develop internal leaders….
    In my opinion the management is no supporter of hard-working and smart folks….can form opinion when they lay off the team member(s) that delivered projects and products contrary to the team that spent millions and never delivered a proper deliverable…retained because of support or seems like nepotism….
    Opportunity to improve communication…. My opinion is that there is no thoughtful projects and no check and balance…like remodeling, renting a large area UNDER UTILIZED, wasted on off-shore resources, building systems that never gets used, …no checks? One must ask what was the rational and who/what was benefit? Games? Collaboration? One must ask - Would you spend your own money like this?
    Building systems and never used, big turn-off for developers that has put passion and time…
    In my opinion loyalty is not in the dictionary and there is no two-way loyalty but expect one way. They let the loyal team members that delivered projects go… undelivered stayed? – game of throne. I believe some has moved out due to lack of profit or influence now.
    My opinion is it is highly politically charged and dog-eat-dog town….either it was business v/s IT or one team v/s another….no collaboration…top leadership is a joke and resolves to manage by conflict...
    My opinion is that the TOP leadership is a mediocre…. self-absorbed? democratic-pretext? cultural change? Hire friends/acquaintances…seems like Miami or FL or US doesn’t have architects or senior leaders?
    Management doesn’t trust their managers. Micro managing the people, projects. Opportunistic for facetime to show that they are the BIG-SHOT….some projects/products implemented multiple times with multiple vendor products…hollow promise and still not delivered…doesn’t include the right resources... False promises and wonder if anybody is checking the $$$ spent.
    Disgruntled employees but are struck due to personal situations but it is detrimental to the organization

    Advice to Management

    Leave if you cannot perform
    Be accountable
    Trust but verify.
    Make sure you spend money where needed like your own - My opinion don't spend on things like rooftop? etc. Waste $$$$ when no raise or lay off's??? Think Please!


  6. Helpful (5)

    "Move to Houston.... I don't think so!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Jacksonville, FL
    Former Employee - Account Manager in Jacksonville, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at World Fuel Services full-time (More than 8 years)

    Pros

    I have no words!!!! There are none! Low pay, no bonuses, management is self absorbed!

    Cons

    Where do I begin? After a twelve year tenure with the company and excellent reviews I was laid off. Department no longer exists so they say. Disappointment, heartache, every emotion took over. World Fuel has no heart and soul!! On their.climb to the top managers have forgotten how to manage! So yourselves a favor and go back to management 101! Trust the people YOU put in place to do their jobs!!! You hired the best of the best!!!! Now managers micro manage to the nth degree!!!! Literally every sentence is torn apart! This has become a sweatshop of disgruntled, miserable employees!!! Moral is the lowest of any I've ever.seen! You must never voice this though for.dear of being terminated. That fear hangs over the employees heads so much so that it has become a detriment to the entire organization! It is a sad, mean, horrible place to work! So yourself a favor and look elsewhere! There are tons of aviation positions with companies who actually believe their employees.are their number 1 asset!!

    Advice to Management

    Fire yourselves and hire management with souls!!!


  7. "Not a bad Place to work in Miami"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at World Fuel Services full-time

    Pros

    Good changes coming to WFS

    Cons

    Management sometimes doesnt listen. Could have better culture

  8. "Change is in the air..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Information Technology in Doral, FL
    Current Employee - Information Technology in Doral, FL
    Approves of CEO

    I have been working at World Fuel Services full-time (More than 5 years)

    Pros

    Company started going through a major transformation (Agile) so there is a lot of change. Good opportunity to learn new technologies, etc.

    Cons

    With the Agile transformation coming in things can get a bit overwhelming as far as workload goes.


  9. "Amazing fortune100 to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Analyst in Miami, FL
    Current Employee - Systems Analyst in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at World Fuel Services full-time (Less than a year)

    Pros

    This amazing organization is full of challenges and great people which makes everything a learning experience

    Cons

    I did not find it earlier


  10. Helpful (1)

    "Contract Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at World Fuel Services full-time (More than a year)

    Pros

    Good benefits with a worldwide footprint

    Cons

    Difficult to ascend and does not empower employees

    Advice to Management

    Seek employee feedback and provide management with better tools to motivate staff


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