World Fuel Services Reviews | Glassdoor

World Fuel Services Reviews

Updated June 22, 2017
115 reviews

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Full-time Part-time

2.9
Star Star Star Star Star
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World Fuel Services President & CEO Michael J. Kasbar
Michael J. Kasbar
57 Ratings

115 Employee Reviews

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Pros
  • Good flexibility (work / life balance) (in 7 reviews)

  • Very good benefits, provides sales training and good people to work with (in 11 reviews)

Cons
  • Work/life balance is not important to management (in 9 reviews)

  • Awful senior management that seemingly have no idea what they're doing (in 6 reviews)

More Pros and Cons

  1. Helpful (1)

    "Operations Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Specialist in Plymouth, MN
    Former Employee - Operations Specialist in Plymouth, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at World Fuel Services full-time (More than 3 years)

    Pros

    Great Place - Management allows you to work independently to get your job done.

    Cons

    Sometimes worked some long hours as a salaried employee.

    Advice to Management

    Keep up the courteous atmosphere.


  2. "Financial Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Doral, FL
    Former Employee - Anonymous Employee in Doral, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at World Fuel Services full-time

    Pros

    Great exposure to a fortune 100 company with difficult business models

    Cons

    No room for growth, the company is very top heavy

  3. "Difficult"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Houston, TX
    Current Employee - Sales in Houston, TX

    I have been working at World Fuel Services full-time (More than 5 years)

    Pros

    Not micromanaged, flexible hours, not easily fired.

    Cons

    Repetitive work, limited ability to accomplish job, compensation is biased and based on division you work in

    Advice to Management

    Fight for your staff and compensate according to individual performance


  4. "Corporate HR"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Doral, FL
    Current Employee - Anonymous Employee in Doral, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at World Fuel Services full-time (More than 10 years)

    Pros

    World Fuel is a fast paced, innovative place to work.

    Cons

    Very fact paced environment, does not appeal to all.


  5. Helpful (5)

    "Legacy management unwilling to change"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Miami, FL
    Former Employee - Anonymous Employee in Miami, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at World Fuel Services full-time (More than a year)

    Pros

    Global firm
    Good for sales people

    Cons

    Lax management attitude on cost-cutting
    Limited career growth options
    Limited horizontal mobility
    Unstructured organisation and meetings
    Top loaded structure with inefficiencies and micro-managed culture
    No mentor-ship opportunities
    Teamwork at top management level is highly frowned upon with individual SVPs guarding knowledge and not sharing it easily with other folks.
    Poorly equipped HR and immigration personnel and lack of understanding of global employee issues.


  6. "Decent company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accountant in Miami, FL
    Former Employee - Accountant in Miami, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Very friendly group of individuals that work there. Management is very good and helpful when you ask.

    Cons

    Not a lot of training, I feel that more training from management could be have been useful.


  7. Helpful (5)

    "WFS It's who you know"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Doral, FL
    Current Employee - Anonymous Employee in Doral, FL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at World Fuel Services full-time (More than 5 years)

    Pros

    If you know the right people, you'll be fine and you don't have to work hard.

    Cons

    If you're a hard worker, you'll be exploited and good luck getting promoted. Some people that have been there a long time know how to work the system and the people above them so they can get promoted. It's almost ridiculous how many Managers and Sr Managers they have and the best part is some of them don't even have any employees under them. So who are they managing? They tell us we can apply for jobs they post, but they blatantly tell us to our faces that they are hiring someone from outside of the company. Many times the jobs are not even posted internally and next thing you know there is a new person.

    Advice to Management

    It doesn't matter what advice you give management. They think they know everything. The advice should be to the stockholders. You should have the insurmountable amount of spending audited by your own company, not the one there because they are not catching the obvious.

  8. "Financial Operations Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Billing Specialist in Olathe, KS
    Former Employee - Billing Specialist in Olathe, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at World Fuel Services full-time (More than 3 years)

    Pros

    The division i worked in was comprised of great people with a great motivation to get the job done. The industry is interesting and constantly evolving so there is always something more to dive into.

    Cons

    Decisions are made at a very high level and trickle down to all the divisions of the company. Things such as acquisitions that may work for one division, do not flow well with others causing huge complications in processing invoices and other financial duties.

    Advice to Management

    Listen to the employees doing the day to day operations and make sure it is understood exactly how the decisions made at the top, influence the people doing the work.


  9. Helpful (3)

    "IT"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Department in Miami, FL
    Current Employee - IT Department in Miami, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at World Fuel Services (Less than a year)

    Pros

    Good salary and benefits at high levels

    Cons

    Lack of maturity in management throughout company.


  10. "The largest small company you never heard of"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Miami, FL
    Former Employee - Anonymous Employee in Miami, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Very professional, international and dynamic environment. Successful consolidator in a consolidating industry. Company knows how to adjust quickly and successfully to changes and opportunities in an industry dominated by changes in oil prices, geo-politics and government regulation.

    Cons

    WFS has an exaggerated sense of being different from all other companies. Too much "drinking of its own bath water." Too many management positions are filled by executives who have never worked in another company. Too much tolerance of selfish behavior by long-time executives.

    Advice to Management

    The company has been for a long time in a transition from a mid-sized organization to a true corporation, and never quite seems to get there. The company is too dependent on a very small number of top executives. Personality trumps management skills and people development in a way that is not healthy in the long term.


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