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World Pantry

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World Pantry Reviews

Updated Aug 28, 2021

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Found 23 of over 23 reviews

2.9
43%
Recommend to a Friend
42%
Approve of CEO
World Pantry CEO David Miller (no image)
David Miller
17 Ratings
  1. 5.0
    Former Employee, more than 1 year

    A Great Experience

    May 22, 2021 - Graphic Production Artist in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Awesome manager and CMO. Did not work with other leadership much, but worked well with the rest of the team. Had the opportunity to wear many hats and learn different functions. Was able to go from contract to full-time within 6 months. The company did offer overtime for hourly employees. Plenty of team bonding moments. A great first professional job experience.

    Cons

    Days could stretch on with last-minute changes -- that could be looked at as a positive for those looking for overtime.

    1 person found this review helpful
  2. 2.0
    Former Employee

    Great co-workers, executive leadership lacking

    Aug 28, 2021 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The best part of my experience at World Pantry were the relationships I made with my co-workers. Ultimately we bonded over the dysfunction at World Pantry. We decided to be supportive of each other because our leaders were not going to provide the support. My best advice for anyone looking for employment at World Pantry is if you need a job and this is your only choice go into the place knowing that there are a lot of issues.

    Cons

    Leadership and culture is sorely lacking. Leaders often spend more time covering up their inadequacies and blaming people than actually getting things done. Often decision making is opaque and undecipherable.

    Continue reading
    2 people found this review helpful
  3. 1.0
    Former Employee, less than 1 year

    Bitter sweet

    Mar 30, 2021 - Order Picker in Union City, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I liked the job.. very easy and pay was ok

    Cons

    Caught covid and was terminated saying that they had to do a reduction of the company.. DONT BELIEVE THAT...

    1 person found this review helpful
  4. 1.0
    Former Employee

    DO NOT COME HERE - YOU ARE ONLY MEANS TO AN END

    Jan 21, 2021 - Operations 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -Old nasty snacks might help if you are hungry. -office was in a nice area.

    Cons

    -upper management is constantly focused on driving revenue, putting a toll on your directors(who are always in the worst mood). -they do not stand by their values. brands with them who have strong ethical values dont know the internal affairs this company has with other brands with total opposite values. -you will never learn here. -horrible environment (toxic as hell) -bad culture - tons of favoritism -people dont want to teach you anything. they are always concerned about the new person getting a much better role than them... -office inside is straight up horrible and depressing. -they want cheap labor in exchange of over working you.

    Continue reading
    3 people found this review helpful
  5. 5.0
    Former Employee, more than 1 year

    Former Employee - Anonymous Employee

    May 29, 2020 - Warehouse Associate in Union City, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible, great team and great management

    Cons

    You have to be self motivated, which is good;)

    Continue reading
    Be the first to find this review helpful
  6. 1.0
    Former Employee, more than 1 year

    Worst company to work for.

    May 12, 2020 - Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Lots of free giveaway when product they have at the warehouse is close to expiring. They give them away to staff and get the money from their clients

    Cons

    Work in silos, operations vp is a bully and it’s like either his way or highway. Very hostile environment. Owners are just looking at the numbers, work place is mom and pop, try to save Money but end up spending more.

    Continue reading
    5 people found this review helpful
  7. 2.0
    Former Employee, more than 3 years

    There are unfixable problems.

    Mar 13, 2020 - Software Engineer Senior in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Free snacks Weds bagels Good coworkers mostly

    Cons

    Antiquated systems. The codebase is old and pretty much impossible to upgrade. Deployments are bottlenecked through a single person. The company keeps getting sued for compliance issues because changes are never deployed. Wages in all departments are way below industry standards. Marketing is treated like a commodity. They are expected to work long hours and keeping the partners happy is impossible because of the engineering issues above. Simple tasks like changing wording on the site takes weeks. Some engineering tasks are done half-assed. Code is pushed to production with placeholders like INSERT_CUSTOMER_ID in the code, or with IDs of the wrong partner in it. Engineers who make constant mistakes are allowed to keep making mistakes. Turnover is high. Especially in Customer service and marketing. Morale is very low. If you are looking for a customer service, marketing or engineering position from this company dont do it.

    8 people found this review helpful
  8. 1.0
    Former Employee, more than 1 year

    Selling a pipe dream and nothing else

    Apr 4, 2019 - Customer Service Lead in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Employees are good people, expired snacks are offered to employees.

    Cons

    All employees except ownership and executives are severely overworked, underpaid, and underappreciated. Expectations were to work 50-60 hours a week minimum at $15/hr for a customer service management position in 2015. In San Francisco. That is not a liveable wage. Also, there were no benefits offered and were only slowly being rolled out when I left. The idea was to hire young and hungry people and work them into ground until they burn out, and replace with another hungry young person. The positions were sold as “great experience on your resume,” not great jobs. Commuting to their office location took up to 6 hours total every day. Their infrastructure and ordering systems are intentionally cheap and difficult to use. The owner David actively pursued the Amazon model of being as cheap as possible while getting maximum effort out of the employees. They like to talk about their culture as a family, but treat them like livestock. When I put in my notice I was told by the co-founder Michael Casotti that “40 hour a week jobs that pay liveable wages don’t exist for a person like you.” They are pretending to be a 21st century tech company operating on 20th century tech and business practices. Could not in good conscience recommend this company to anyone, even those just looking for great experience. It is not great experience here, it is frustration and burnout.

    Continue reading
    9 people found this review helpful
  9. 5.0
    Former Employee

    Great

    Oct 29, 2018 -  
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Love this place, great team great management.

    Cons

    don't have nothing bad to say

    1 person found this review helpful
  10. 1.0
    Former Employee

    Customer Service

    Oct 11, 2018 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    They had snacks from the companies they partnered with available in the office. There is a discount for all their partnered companies as well.

    Cons

    Little to no room for moving up, and they lacked communication with all departments. The pay and insurance are lackluster

    Continue reading
    2 people found this review helpful
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