World Travel Holdings Reviews

Cons

I have nothing bad to say. Love this opportunity

Cons

Opportunity for growth is only within certain positions

Cons

The cons far outweigh the pros. Compensation plan is the worst I’ve ever seen. What company reduces your hourly rate after one year ? Unless you sell a large percentage of bookings with Travel Insurance, the company keeps all proceeds from the insurance. You can propose insurance with every booking but most people refuse. You should at least receive some compensation for every policy sold. Unless you sell more than your hourly wage would amount to, you receive no compensation on any bookings you do. After first year, your hourly rate decreases from $ 12 per hour to $ 10 per hour. No wonder the company must do mass hiring each year. Meantime, you are alllotted roughly 15 minutes per week to complete required training. You are expected to do trainings while waiting for incoming calls. How can one focus on really learning the material and passing tests while taking calls at the same time? Did I mention that you are supposed to take a minimum of one call per hour while doing servicing of existing clients, researching options for clients, handholding clients and making outbound calls to existing clients? It is next to impossible to do while having unrealistic monthly sales goals that are tough to make even in peak cruise season. Repeat business from existing clients is not enough to meet expected sales goals for each month. Take this job only as a stepping stone to another job. No upward mobility in this role except to next level of travel pro with even larger quotas. Depending upon when you join the company, you may wait for a year and a half for any 401 payout by the company. Ridiculous. Take this job only if you are desperate for a job. Learn all you can and move on.

Cons

I still work here so I prefer not to say but i have a few... the most I will say they expect us to give exceptional services but when you do you're penalized and NO i'm not talking about giving customer's bonuses lol.. i dont do that!!! EVER

Cons

Full timers are subject to an extended “wave season”, where the company will add hours to your schedule. Strict guidelines as to calls per hour, etc.

Cons

Training is a lot in the time allotted.

Cons

Starting shift schedules were not flexible, not enough time during training to complete required training modules in class

Cons

TERRIBLE TEAM leads, who could not coach a little league team. ZERO sales experience. Schedule changes every qtr. Weekend work

Cons

Where do I begin, Training is horrible and unprofessional. The so called trainers have their favorites and will make it clear who they like and who they don't like. You have to pay $500 deposit for their crappy equipment. The problem with that is that the company doe's not pay you interest on your money they are holding. Image, the 1000's of employees deposit they hold. All interest going into their pockets. The pay is very low and don't even think about getting a raise. While in training, they wait until the very last days to explain to you how the commission works. This is how they really get you and show how the concern for their workers are little to none. In order to get any commission, you first have to sell at least $50,000 a week in sales. Times that by two and you will probable make $100 if that worth of commission. When they want to get rid of you, they will constantly screen your calls and hold up your phone time with fake shoppers. I was shopped on a regular basis and the more they hold up your phone the less time you have to make real sales. In doing that, your conversion rate goes down and this is their way of getting rid of you b/c you are not making quota. On top of that you have to bid every qtr for your work schedule. Guess what, the lower your sales the lower you are on the list and when bid time comes, you are left with the worst hours. WTH is only about making money for corporate and their so called customer service sucks. Don't waste your time with this company. They hire hundreds of people only to use them during high season and then get rid of them. One last thing, when in training you will start to sell cruises and you get zero $. The team leads brags about the millions and millions of $ you make for the company and what they do for you. Treat you like disposable garbage. Terrible treatment of employees with very little pay and compensation.

Cons

Very low pay, long hours including nights and weekends, no family life balance.