World Travel Holdings Reviews | Glassdoor

World Travel Holdings Reviews

Updated May 15, 2018
190 reviews

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3.0
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World Travel Holdings Co-Chairman and Co-CEO Brad Tolkin
Brad Tolkin
123 Ratings

190 Employee Reviews

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Pros
Cons
  • Not really flexible when it comes to work from home (in 8 reviews)

  • Plus the team leads Hound you all the time if you're not making quota (in 11 reviews)

More Pros and Cons

  1. "Great Place...But depends on your role"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care Representative in Valrico, FL
    Current Employee - Customer Care Representative in Valrico, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at World Travel Holdings part-time (More than a year)

    Pros

    Work from home. Benefits. Travel perks. My experience with team leaders has been very positive. Everyone I have worked with has been very helpful. Great training...but remember that in this type of job you learn the most by being on calls with clients. There is no way they can prepare you for every single scenario. That is why they have an excellent support staff.

    Cons

    Full timers are subject to an extended “wave season”, where the company will add hours to your schedule. Strict guidelines as to calls per hour, etc.

    Advice to Management

    I think you have made great strides in the scheduling issues. Keep showing your support of your hardworking agents.


  2. Helpful (1)

    "Wonderful people!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at World Travel Holdings full-time

    Pros

    The management is outstanding!

    Cons

    Training is a lot in the time allotted.

  3. Helpful (1)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Travel Agent
    Former Employee - Travel Agent
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at World Travel Holdings full-time (Less than a year)

    Pros

    Work from home, travel benefits, flexibility, uncapped/healthy compensation, lots of growth potential

    Cons

    Starting shift schedules were not flexible, not enough time during training to complete required training modules in class


  4. Helpful (3)

    "Good and Bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Boston, MA
    Former Employee - Sales Representative in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at World Travel Holdings (More than 3 years)

    Pros

    Work from home is nice

    Cons

    TERRIBLE TEAM leads, who could not coach a little league team. ZERO sales experience. Schedule changes every qtr. Weekend work


  5. Helpful (1)

    "Travel Pro"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at World Travel Holdings full-time (More than a year)

    Pros

    Only ability to work from home

    Cons

    Very low pay, long hours including nights and weekends, no family life balance.

    Advice to Management

    Pay better. A base plus commission would be more desirable. Not enough incentive for the hard work that seems to go unnoticed.


  6. Helpful (4)

    "Selling cruises to the world one call at a time."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Travel Pro in Miami, FL
    Former Employee - Travel Pro in Miami, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at World Travel Holdings full-time (Less than a year)

    Pros

    The only good thing I can think about this company and my position is that there is a shift bid every 12 weeks but other than that it’s all cons

    Cons

    Everything. Poor Pay, management, training especially. Trying to get someone to buy a cruise is like finding a needle in a haystack. They want to buy it online and get all the information out of you before they buy it


  7. "Nice company"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at World Travel Holdings full-time

    Pros

    nice company gives you the equipment but takes it out your check

    Cons

    a lot of training if its a new field

  8. Helpful (4)

    "Travel Pro"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at World Travel Holdings full-time (More than 5 years)

    Pros

    Great company to get into. What they offer is what you get. Always looking to improve.

    Cons

    Hours are difficult at first, have to work awhile to get a normal schedule. Base pay is not even close to industry. not much advancement offered

    Advice to Management

    It's not all about the numbers. we are people who are working very hard.


  9. Helpful (4)

    "Little to no growth potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing
    Current Employee - Marketing
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at World Travel Holdings full-time (More than 5 years)

    Pros

    I have job stability, which is great.

    Cons

    Very little growth potential
    Poor senior leadership
    Failure to reward employees
    Basic benefits

    Advice to Management

    Reward your employees, or they won't remain.


  10. Helpful (1)

    "developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer in Wilmington, MA
    Former Employee - Software Developer in Wilmington, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at World Travel Holdings full-time (More than 3 years)

    Pros

    great place for development in travel industry

    Cons

    Technology is a little out of dated

    Advice to Management

    Keep technology updated and hire good developer


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