World Travel Holdings Reviews

Updated May 4, 2022

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Found 350 of over 353 reviews

3.6
68%
Recommend to a Friend
89%
Approve of CEO
World Travel Holdings Co-Chairman and Co-CEO Brad Tolkin
Brad Tolkin
202 Ratings

Top Review Highlights by Sentiment

Pros
  • "awesome to work from home and awesome ppl(in 59 reviews)
  • "Excellent training means you dont need to have a ton of travel experience, just the ability to interact with people and sell vacations.(in 20 reviews)
  • "Great for people who want to work from home and don't need daily contact.(in 20 reviews)
  • "Great Benefits and vacation pay(in 15 reviews)
  • "Good work life balance, you have time to do what you want(in 8 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of World Travel Holdings and is not affected by filters.

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  1. 5.0
    Current Employee, more than 3 years

    Great place to work

    Apr 22, 2022 - Team Lead 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible hour, work from home, benefits and incentives.

    Cons

    It's a diverse and fluid industry requires diligence to stay on top of everything

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    1 person found this review helpful
  2. 2.0
    Former Employee, less than 1 year

    Zero work life balance

    Apr 28, 2022 - Remote Travel Agent 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Being remote was the only plus

    Cons

    No sales training, simply trained on how to work systems, so base pay was expected but making comissions pay was not. Very rigid hours no work life balance.

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  3. 2.0
    Former Employee, more than 8 years

    Not recommended

    Apr 18, 2022 - Senior Travel Professional 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work from home and travel discounts

    Cons

    Awful hours, no work life balance, assigned overtime, no control over your schedule, no respect for major holidays, all supervisors and managers in department are a joke. They are not there for you but quick to blame you if there’s a problem. At night you are lucky to find a supervisor, I think they are off watching TV or something. Company condones other agents stealing your commission because they are only worried about their profits. Benefits very mediocre and time off not decent until after 5 years since you need to use PTO for holidays, if they even approve it. Look elsewhere for employment.

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    4 people found this review helpful
  4. 5.0
    Former Employee

    Great company to work for before the pandemic

    Apr 4, 2022 - Travel Professional in Kalamazoo, MI
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good pay for those who perform well

    Cons

    sometimes not the best working hours

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  5. 2.0
    Current Employee, less than 1 year

    Frustrated

    Apr 16, 2022 - Customer Care Representative (CCR) 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Steady income and a variety of personalities

    Cons

    The training is horrible. You are catapulted through it and don’t get to learn until you’re on the phones one on one

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    1 person found this review helpful
  6. 4.0
    Former Employee, more than 3 years

    Good for a first job, no growth potential

    Mar 29, 2022 - Customer Service Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great for a first job or for someone who needs to reenter the workforce after a long absence. Colleagues are wonderful and supportive.

    Cons

    You pay for your equipment out of the first 5 paychecks. Terrible work-life balance, mandatory overtime during the busy season. Pay is substandard for everything required. No upward mobility unless you want $0.50/hr more to deal with customer escalations all day.

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    1 person found this review helpful
  7. 1.0
    Current Employee

    Management Needs Help

    May 4, 2022 - Digital Marketing Analyst in Wilmington, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Some people are very nice

    Cons

    Management needed a lot of help, employees are underpaid and overworked

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  8. 2.0
    Current Employee, less than 1 year

    Stay Away for your Mental Health

    Mar 31, 2022 - Guest Arrival Concierge 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Working Remotely Health Benefits M-F Schedule

    Cons

    Low pay wages No support from upper management Lack of training

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    2 people found this review helpful
  9. 4.0
    Former Employee

    Great opportunity

    Mar 11, 2022 - Travel Pro 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work from home, flexible, additional hours available sometimes

    Cons

    Gaps in training, many different brands/vendors/programs to learn, covid has made things more complicated. Team leads are not always available when you need.

    1 person found this review helpful
  10. 4.0
    Current Employee, more than 5 years

    Good Company

    Mar 10, 2022 - Travel Professional 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great training & benefits. Nice place to work.

    Cons

    Schedule changes . Weekend hours.

    Continue reading
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Viewing 1 - 10 of 350 Reviews

World Travel Holdings Reviews FAQs

World Travel Holdings has an overall rating of 3.6 out of 5, based on over 353 reviews left anonymously by employees. 68% of employees would recommend working at World Travel Holdings to a friend and 57% have a positive outlook for the business. This rating has decreased by -9% over the last 12 months.

According to anonymously submitted Glassdoor reviews, World Travel Holdings employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at World Travel Holdings. This rating has decreased by -8% over the last 12 months.

68% of World Travel Holdings employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated World Travel Holdings 3.6 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at World Travel Holdings to be coworkers, career development, benefits and the cons to be workplace, management, compensation.

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