World Travel Holdings Reviews | Glassdoor

World Travel Holdings Reviews

Updated January 15, 2017
35 reviews

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4.0
Star Star Star Star Star
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Approve of CEO
World Travel Holdings Co-Chairman and Co-CEO Brad Tolkin
Brad Tolkin
26 Ratings

35 Employee Reviews

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Pros
  • Work From home and saves on other costs (in 65 reviews)

  • If you want to work this is the place for you (in 3 reviews)

Cons
  • Even if you've never done a work-from-home job before (in 6 reviews)

  • They add hours on to your schedule so forget trying to manage a work/life balance (in 6 reviews)

More Pros and Cons

  1. Helpful (2)

    "Senior Sales Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SENIOR CRUISE EXPERT in Plantation, FL
    Former Employee - SENIOR CRUISE EXPERT in Plantation, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at World Travel Holdings (More than 10 years)

    Pros

    Working on the phones booking cruises and some land. Making Dreams come true, travel benefits, and employee benefits. Making great friends.

    Cons

    Thinking of ways to lower the salary. Worked extremely hard and days off for low pay. The Industry has changed over the years.

    Advice to Management

    Always looking for ways to advance myself, working with employee's so they can achieve their goals. Making people happy with service and product. Working on problem solving.


  2. Helpful (4)

    "Travel Agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Panama City, FL
    Current Employee - Anonymous Employee in Panama City, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Work From home and saves on other costs

    Cons

    Commission take rate could be a lot better

    Advice to Management

    Don't always believe in a matrix, some people are better than what a piece of paper says they are.


  3. Helpful (2)

    "Working at home is a blessing and a curse"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Travel Professional in Chester, VA
    Former Employee - Travel Professional in Chester, VA
    Recommends

    I worked at World Travel Holdings full-time (More than 3 years)

    Pros

    Great team of people, co-workers friendly, good perks (travel), 100% virtual and dedicated time to work

    Cons

    Pay is ok (not consistant), being virtual is tough to stay mentally connected, working at home can be tough when you don't live alone

    Advice to Management

    Continue to work on flex hours, find opportunites for increased income opportunites


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  5. Helpful (5)

    "Travel professional"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee in Miami, FL
    Current Employee - Anonymous Employee in Miami, FL

    I have been working at World Travel Holdings full-time (Less than a year)

    Pros

    Most of the time flexible schedule.

    Cons

    The plans within the company keep changing affecting sales pay


  6. Helpful (1)

    "Customer Care Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Fort Lauderdale, FL
    Current Employee - Anonymous Employee in Fort Lauderdale, FL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great incentives-free cruises-people are great!!

    Cons

    Pay is a little lower than average, you can make more but you have to work hard for it!!

    Advice to Management

    None


  7. Helpful (1)

    "The best people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Fort Lauderdale, FL
    Current Employee - Software Engineer in Fort Lauderdale, FL
    Recommends
    Approves of CEO

    I have been working at World Travel Holdings full-time (More than a year)

    Pros

    Peaceful job, good benefits, very relaxed and not pressuring

    Cons

    The same as the Pro


  8. Helpful (6)

    "Good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care Representative in Lawton, OK
    Current Employee - Customer Care Representative in Lawton, OK
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at World Travel Holdings full-time (Less than a year)

    Pros

    Work from home, good infrastructure, competitive pay and good benefits

    Cons

    Changing schedules, stress level, stringent metrics, not enough time off provided

    Advice to Management

    Please add a Spanish department for the benefit of both reps and customers.


  9. Helpful (4)

    "They give you great support and the tools to be successful and to grow in the company."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Full Service Agent in Midwest City, OK
    Current Employee - Full Service Agent in Midwest City, OK
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The ability to work from home
    The great incentives to get gift cards, etc
    The ability to learn other jobs
    The ability to take cruises at discount prices

    Cons

    Working schedules you might not like
    Working long hours and sitting in one place consistently
    Having addtional hours added to your schedule automatically

    Advice to Management

    To continue giving us reasons to give 110% for the success of the company
    To assist in balancing work/lifestyle


  10. Helpful (1)

    "Great remote environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Representative in Remote, OR
    Former Employee - Customer Care Representative in Remote, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at World Travel Holdings full-time (More than a year)

    Pros

    Nice pay post training. Great perks.

    Cons

    Incentive program changed a bit. Attainable. But tricky.


  11. "Great company to work for!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fsa in Fort Lauderdale, FL
    Current Employee - Fsa in Fort Lauderdale, FL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Everyone is super supportive and very pleasant. The management style is great as they do not micro-manage. They value team work and have done a wonderful job of making a virtual position not feel so lonely.

    Cons

    The work becomes a bit mundane and there is little opportunity for advancement. A bit more flexibility in scheduling would be great as the shifts are all full-time and it can be tough to continuously sit at a desk for 8 hours straight.

    Advice to Management

    Maybe you could incorporate a position where agents are allowed to sort of "jump in" and pick up a few calls or hours without being locked into a set shift. I do understand the need for coverage, hence scheduled shifts, but this role would be one that is available part time in addition to regularly scheduled shifts



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