World Travel Holdings Reviews | Glassdoor

World Travel Holdings Reviews

Updated May 22, 2017
165 reviews

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165 Employee Reviews

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Pros
  • Work From home and saves on other costs (in 68 reviews)

  • Good benefits package and pricing (in 5 reviews)

Cons
  • work from home career in the travel industry (in 7 reviews)

  • They add hours on to your schedule so forget trying to manage a work/life balance (in 6 reviews)

More Pros and Cons

  1. Helpful (2)

    "Senior Sales Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SENIOR CRUISE EXPERT in Plantation, FL
    Former Employee - SENIOR CRUISE EXPERT in Plantation, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at World Travel Holdings (More than 10 years)

    Pros

    Working on the phones booking cruises and some land. Making Dreams come true, travel benefits, and employee benefits. Making great friends.

    Cons

    Thinking of ways to lower the salary. Worked extremely hard and days off for low pay. The Industry has changed over the years.

    Advice to Management

    Always looking for ways to advance myself, working with employee's so they can achieve their goals. Making people happy with service and product. Working on problem solving.


  2. Helpful (7)

    "Travel Pro"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Travel Pro in Fort Lauderdale, FL
    Current Employee - Travel Pro in Fort Lauderdale, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at World Travel Holdings full-time (More than 5 years)

    Pros

    Work from home, which is not always a pro, but has it's advantages.

    Cons

    Company is struggling and looking for ways to cut expenses, therefore paying us less. Each year I work harder and make less than the year before. Schedules are horrible. Not a good choice if you have kids, or a life.

    Advice to Management

    Lack of integrity, unfare pay scale, shady advertising, these are the reason you get bad reviews and lose your best agents. By the way, the last few reviews look fake. Any 4 star or 5 star reviews about great new schedule policies (which we all hate) are probably fake. Especially from Virginia Beach.


  3. Helpful (4)

    "Travel Agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Panama City, FL
    Current Employee - Anonymous Employee in Panama City, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Work From home and saves on other costs

    Cons

    Commission take rate could be a lot better

    Advice to Management

    Don't always believe in a matrix, some people are better than what a piece of paper says they are.


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  5. Helpful (2)

    "Working at home is a blessing and a curse"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Travel Professional in Chester, VA
    Former Employee - Travel Professional in Chester, VA
    Recommends

    I worked at World Travel Holdings full-time (More than 3 years)

    Pros

    Great team of people, co-workers friendly, good perks (travel), 100% virtual and dedicated time to work

    Cons

    Pay is ok (not consistant), being virtual is tough to stay mentally connected, working at home can be tough when you don't live alone

    Advice to Management

    Continue to work on flex hours, find opportunites for increased income opportunites


  6. Helpful (8)

    "Customer service supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Supervisor in Virginia Beach, VA
    Former Employee - Customer Service Supervisor in Virginia Beach, VA
    Doesn't Recommend
    Negative Outlook

    I worked at World Travel Holdings full-time (More than 10 years)

    Pros

    Will learn a lot of information on the travel industry

    Cons

    This company has no loyalty to long term employees and very rarely gives raises


  7. Helpful (4)

    "It's o.k"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Altamonte Springs, FL
    Former Employee - Anonymous Employee in Altamonte Springs, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at World Travel Holdings full-time (More than a year)

    Pros

    I learned a lot about cruises and now I'm hooked.

    Cons

    Once it becomes low season, many are laid off.

    Advice to Management

    Treat your loyal employees a little better.


  8. Helpful (2)

    "Good company"

    Star Star Star Star Star
    Former Employee - Travel Agent in Virginia Beach, VA
    Former Employee - Travel Agent in Virginia Beach, VA

    I worked at World Travel Holdings full-time (More than 3 years)

    Pros

    Employee benefits are very good

    Cons

    schedule is based on your stats. overtime is required during peak season


  9. Helpful (10)

    "Travel Professional"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Travel Professional in Colorado Springs, CO
    Former Employee - Travel Professional in Colorado Springs, CO
    Positive Outlook

    I worked at World Travel Holdings full-time (More than 3 years)

    Pros

    Great Benefits. You get a good amount of paid time off during your first year, and the sky is the limit for how much you can make . If your a good salesperson and like to multitask and be constantly busy in an ever changing environment this is for you.

    Cons

    Micro-managing is overwhelming. The expectation of working 12 hour days and to always be able to work even on your days off is tough. The industry is not consistent so you are over your head busy for about 5 months out of the year. Pricing and promotions change constantly for all the brands and you have to do all the work for all the accounts, you don't just sell the product.

    Advice to Management

    Let the staff that have proven themselves some slack and trust them, and always remember there are two sides to every story the customer is NOT always right, customers do not always tell the truth.


  10. Helpful (12)

    "Prisoner of your own home."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CCR in Wilmington, MA
    Current Employee - CCR in Wilmington, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at World Travel Holdings full-time (More than a year)

    Pros

    No commute, but I would drive an hour each day for a better company.

    Cons

    I literally became a prisoner of my own home. No work-life balance. Schedules change constantly, they're always telling you to work through your breaks and lunches, they add mandatory hours willy-nilly and they deny PTO requests because of "business needs."

    Advice to Management

    Stop making excuses and address what's really wrong. Show ACCOUNTABILITY. You preach it but don't uphold it for yourselves. Stop robbing your employees paychecks.


  11. Helpful (6)

    "Villa Division"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Villa in Wilmington, MA
    Former Employee - Villa in Wilmington, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at World Travel Holdings full-time (More than 5 years)

    Pros

    Work from home, that's about it. Nice co-workers and flexible hours based on need of customers.

    Cons

    Poor leadership. Managers were tyrants. Upper management has no clue and watching senior staff lose their jobs to downsizing is very concerning.

    Advice to Management

    Your company is not all that


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