World Travel Holdings Reviews | Glassdoor

World Travel Holdings Reviews

Updated October 15, 2017
45 reviews

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45 Employee Reviews

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Pros
  • great free cruise incentives, work from home (in 73 reviews)

  • Good work life balance, you have time to do what you want (in 4 reviews)

Cons
  • Even if you've never done a work-from-home job before (in 7 reviews)

  • They add hours on to your schedule so forget trying to manage a work/life balance (in 6 reviews)

More Pros and Cons

  1. Helpful (5)

    "Travel Pro"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Travel Pro - Expert in Virginia Beach, VA
    Current Employee - Travel Pro - Expert in Virginia Beach, VA

    I have been working at World Travel Holdings full-time (More than a year)

    Pros

    great pay, good support, flexible time off as you get points for attendance and can use these points to take time off.

    Cons

    hours- bid every 3 months and the schedules are tough- nights weekends, lots of mandatory overtime

    Advice to Management

    offer more of a variety of hours and shifts


  2. Helpful (9)

    "Work life balance awful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Travel Agent in Virginia Beach, VA
    Current Employee - Travel Agent in Virginia Beach, VA
    Neutral Outlook
    Approves of CEO

    I have been working at World Travel Holdings full-time (More than 3 years)

    Pros

    Work from home is a definite plus, salary ok, save on commuting expenses and clothing budget, minimal expense for Internet connection

    Cons

    Awful schedules, unfair metrics to rank employees giving no value to hard working dependable employees, too much bs, extra hours assigned on a whim expecting you to drop your plans, on days off you are texted asking you to come into work

    Advice to Management

    Team leads are a waste, they are puppets and not helpful and invisible at night

  3. Helpful (2)

    "a travel pro"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    the money is good for work at home

    Cons

    the hours of work are difficult


  4. Helpful (5)

    "It's o.k"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Altamonte Springs, FL
    Former Employee - Anonymous Employee in Altamonte Springs, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at World Travel Holdings full-time (More than a year)

    Pros

    I learned a lot about cruises and now I'm hooked.

    Cons

    Once it becomes low season, many are laid off.

    Advice to Management

    Treat your loyal employees a little better.


  5. Helpful (12)

    "Travel Professional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Travel Professional in Colorado Springs, CO
    Former Employee - Travel Professional in Colorado Springs, CO
    Positive Outlook

    I worked at World Travel Holdings full-time (More than 3 years)

    Pros

    Great Benefits. You get a good amount of paid time off during your first year, and the sky is the limit for how much you can make . If your a good salesperson and like to multitask and be constantly busy in an ever changing environment this is for you.

    Cons

    Micro-managing is overwhelming. The expectation of working 12 hour days and to always be able to work even on your days off is tough. The industry is not consistent so you are over your head busy for about 5 months out of the year. Pricing and promotions change constantly for all the brands and you have to do all the work for all the accounts, you don't just sell the product.

    Advice to Management

    Let the staff that have proven themselves some slack and trust them, and always remember there are two sides to every story the customer is NOT always right, customers do not always tell the truth.


  6. Helpful (2)

    "Good company"

    StarStarStarStarStar
    Former Employee - Travel Agent in Virginia Beach, VA
    Former Employee - Travel Agent in Virginia Beach, VA

    I worked at World Travel Holdings full-time (More than 3 years)

    Pros

    Employee benefits are very good

    Cons

    schedule is based on your stats. overtime is required during peak season


  7. Helpful (5)

    "Great Training- Not So Great Job..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Travel Agent in Nashville, TN
    Former Employee - Travel Agent in Nashville, TN
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Work at home, great training, great people, great incentives.

    Cons

    Horrible schedules, strict start/stop times (by the minute), Not a travel agent basically a telemarketer.

    Advice to Management

    Look for telemarketers not experienced travel agents since this is a waste of time for us with a big book of business.

  8. Helpful (3)

    "Diverse business model; shaky leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Positive Outlook
    No opinion of CEO

    I worked at World Travel Holdings full-time

    Pros

    WTH offers a fun working atmosphere in the exciting industry of travel. The business model of the company is solid: selling cruise vacations (with a white-label solution) and luxury vacation rentals.

    Cons

    Better leadership at the executive level could propel WTH to greater heights. Absenteee VPs with no knowledge or interest in their reporting staff severely hinder the opportunities for faster growth.

    Advice to Management

    Pay attention to the needs of your existing employees. Everything is not as rosy as it seems.


  9. Helpful (3)

    "CCR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CCR in Virginia Beach, VA
    Current Employee - CCR in Virginia Beach, VA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at World Travel Holdings (More than a year)

    Pros

    Virtual position which is convenient as well as the additional financial savings associated with a work from home position.

    Cons

    Your work schedule is subject to change due to industry seasons and demand. It is a 24/7 operation so holidays are always included

    Advice to Management

    Have lower management more involved in the daily work load and assisting in the call flow when necessary to ensure clients are taken care of in a timely fashion.


  10. Helpful (6)

    "Decent job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Travel Agent in Virginia Beach, VA
    Current Employee - Travel Agent in Virginia Beach, VA
    Neutral Outlook
    Approves of CEO

    I have been working at World Travel Holdings full-time (More than 3 years)

    Pros

    Work at home a definite plus

    Cons

    Work/life balance is not good...long hours away from family is difficult. You are assigned additional hours whenever management feels like it not taking into consideration that we have lives and families. Company makes empty promises that it will change and its hard to get a good schedule. Management should hire the right number of people and consider our scheduling needs. Not impressed with management.

    Advice to Management

    Senior management needs to take a good look at middle management and team leads and staffing numbers to accommodate work flow. There should be temps for busy time so you don't burn out your employees.


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