Worldpay Reviews | Glassdoor

Worldpay Reviews

Updated December 8, 2018
610 reviews

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3.0
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Worldpay CEO Philip Jansen
Philip Jansen
234 Ratings

Employee Reviews

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Pros
Cons
  • "not a real career opportunity unless you start out in upper management" (in 22 reviews)

  • "not a lot of communication between senior management and regional managers" (in 20 reviews)

More Pros and Cons

  1. "Compliance Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Worldpay full-time

    Pros

    Great company , benefits, and work environment

    Cons

    Going through an acquisition with Vantiv


  2. Helpful (1)

    "production support engineer"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Worldpay full-time (More than 8 years)

    Pros

    It was a great experience, learned a lot about payment processing.

    Cons

    The company has become too big and outsourced all the support jobs.

  3. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lowell, MA
    Current Employee - Anonymous Employee in Lowell, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Worldpay full-time (More than 5 years)

    Pros

    Fun people great culture never a slow day

    Cons

    Spouse not allowed on insurance if he can get insured through his employer


  4. Helpful (1)

    "Growing Pains"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Worldpay full-time

    Pros

    Some company culture remains, some great people work here.

    Cons

    Employee turnover, politics, lack of direction.


  5. "Pays the bills"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I have been working at Worldpay full-time

    Pros

    Decent pay, set schedule, pays bills

    Cons

    No consistency with pay increases, very hard to move to a different department from within the company, no consistency in pay from department to deparrment.


  6. "Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Worldpay full-time

    Pros

    Great culture and commitment to driving common language through inspiring values and behaviors. There is flexibility and opportunity for growth.

    Cons

    None worth noting here.


  7. Helpful (2)

    "Hard to work here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Worldpay full-time

    Pros

    PTO, like anywhere some managers are good.

    Cons

    Micromanagement, lead by fear, reports matter more than results, really bad at communication, bonus scale, unable to scale work life balance with global company policies, concerns don't travel up to decision makers.

    Advice to Management

    loosen up, reduce middle management and/or give affiliates more freedom.

  8. Helpful (2)

    "Embedded Base"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Denver, CO
    Current Employee - Account Executive in Denver, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Worldpay full-time (More than a year)

    Pros

    The base pay is good, commission opportunity is good too

    Cons

    Our quota's are ridiculously high. We are purely in sales, we are required to hit quote and make the sale, we are NOT solutioning our clients properly. We make money for making the sale, there's supposed to be someone that follows up and helps them setup their system, but there is one person to every 20 people and about 45% of the clients we sell never start using the service and are billed for it. If we do not hit quota we are written up and our jobs are put in jeopardy. This company hides fees from clients and we are told it is a requirement to add hidden fees. I would never do business with WorldPay. The only people who are successful lie their way though sales or are so new that they don't know any better.

    Advice to Management

    Read a book on management, also motivational speaking and leading a department. Also when you say you want to develop our careers and have us shadow other departments to see where our future is; Actually do it! (this was 5 months ago with no follow up?)


  9. Helpful (4)

    "Don't waste your time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Worldpay full-time (More than 8 years)

    Pros

    I made some good friends

    Cons

    There are many departments within the company that are very racist and sexist. The leadership is a direct reflection of this. I have never experienced a company that stays so busy trying to fix mistakes that they don't want to find the real issues causing the problems.

    Advice to Management

    Start over and get rid of most of your leadership and you might get better.


  10. Helpful (1)

    "Director of Operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Worldpay full-time

    Pros

    Fair pay and great employees around you

    Cons

    lack of job stability from day to day