Worldwide Clinical Trials Reviews | Glassdoor

Worldwide Clinical Trials Reviews

Updated December 6, 2017
112 reviews

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3.0
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Worldwide Clinical Trials Chief Executive Officer Neal R. Cutler, M.D.
Neal R. Cutler, M.D.
41 Ratings

112 Employee Reviews

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Pros
  • Salary, benefits, work from home (in 5 reviews)

  • Great company with high regard for work/life balance in their employees' lives (in 4 reviews)

Cons
  • More focus on work-life balance and awards and recognition (in 7 reviews)

  • Some people within senior management are a bit full of their own self importance (in 9 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (9)

    "A Good Solid Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior CRA in Morrisville, NC
    Current Employee - Senior CRA in Morrisville, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Worldwide Clinical Trials full-time (Less than a year)

    Pros

    I have been at Worldwide for about 4 months. Prior to that I worked for a small boutique monitoring company. I was there for ten years, loved my job, loved the work, the diversity of study disciplines and working both drug and device trials. I traveled throughout North America and Western Europe. But, work became scarce for a while, and I needed a steady income for my family. Enter, WCT. They offered a great salary, they are small enough that you’re not just another CRA, and I’m lucky enough to have a great manager. Yes, they come with multiple layers of management, multiple and redundant processes, and way more in-the-office time than is sometimes necessary. But overall they are a really good company. In the last year they have renewed their commitment to quality, their staff, and their product. I believe that the top line management has a sincere desire to take this company to a best in class example of the value that a CRO can bring to the sponsor. The only complaint that I have at this point is that I was not assigned to the study discipline that I was being recruited for. There is still a bit of a disconnect between the resourcing staff and the study management staff. If you want to work for a CRO, have good solid CRA experience, and high standards, you should consider Worldwide Clinical Trials.

    Cons

    As noted previously above, very few cons

    Advice to Management

    Thin out the middle layers of management necessary to manage the processes


  2. Helpful (3)

    "no communication"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clinical Document Coordinator in Austin, TX
    Former Employee - Clinical Document Coordinator in Austin, TX
    Doesn't Recommend

    Pros

    excellent benefits kick in at six months

    Cons

    in a hard-to-get part of town making traffic a problem no matter what; weak communication from trainers, bloated information processes making it difficult to filter the junk out so you can find important information

    Advice to Management

    realize that for every computer process, there are at least three ways to do it; realize that people who are different add to the diversity of the company...in a good way; just be honest and do the right thing instead of hiding behind a wall...sometimes being a manager or trainer is hard work.

  3. Helpful (6)

    "BE CAUTIOUS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clinical Research Associate
    Former Employee - Clinical Research Associate
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Worldwide Clinical Trials full-time (Less than a year)

    Pros

    Their systems were relatively easy to learn. Questions and support were given quickly by members of the team.

    Cons

    I thought this was going to be a great fit, as I gave 300% on the project and really enjoyed the work. Out of the blue, I was let go. To this day, I still have no clue why. I found out the worst way, by the CRA who was replacing me telling me she was taking all of my sites. When I inquired with management what was going on, I was ignored for days until I received the formal business letter stating they were terminating me. So much for giving 300% to a project! It would have been nice to know why they were letting me go, or better yet, to know what I could have done to have perhaps corrected the issue.

    Advice to Management

    For starters, perhaps let someone know why they're being let go. Better yet, perhaps let them know if you have issues so they can be corrected before it even gets this far. This is the reason why employees aren't loyal to employers!


  4. Helpful (8)

    "Work hard and get nothing for it."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - PRN in Austin, TX
    Former Employee - PRN in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Worldwide Clinical Trials part-time (Less than a year)

    Pros

    The only good part of working for this company is the feeling that in some small measure you are helping people make extra money. They also let you know from the moment you are hired that there will be no room for advancement.

    Cons

    The supervisors set your schedule and do not allow for any changes. You are encouraged to get people to lie about their medical histories in order to qualify for studies. They fire employees for being sick, and threaten them with unemployment if they have major health issues. The supervisors promise bonuses for meeting quotas and then squirm out of actually paying out bonuses. The only workers who get any consideration are the ones who go out and party with the supervisors after work hours. There is no congratulations given when numbers are met, but lots of stress put on employees to meet numbers. If you have any moral issues with offering dangerous drugs to uneducated people then this is not the place for you.

    Advice to Management

    Perhaps you should question why the recruiting office has such high turnover. Perhaps encouraging employees with bonuses, some form of congratulations when numbers are met, and not allowing supervisors to only promote their friends would lead to a higher retention of qualified employees.


  5. Helpful (8)

    "Disorganized--Inconsistent Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Antonio, TX
    Former Employee - Anonymous Employee in San Antonio, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Worldwide Clinical Trials full-time (More than 3 years)

    Pros

    Nice facility with good sized meeting rooms.

    Cons

    Inconsistent rules with policies loosely enforced at the San Antonio Clinic. HR Management in Austin is horrible. They do not care the least bit about the SA Clinic.

    Advice to Management

    Focus more of the employees, especially in the San Antonio Clinic. Employees should be heard and appreciated.


  6. Helpful (6)

    "Do Not work in the Recruitment Department if you want to be treated like a valuable human being."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Subject Recruiter in Austin, TX
    Former Employee - Subject Recruiter in Austin, TX
    Doesn't Recommend
    Neutral Outlook

    Pros

    No pros at all for the Subject Recruitment department.

    Cons

    Management is not willing to listen to the employee and they play favorites with employees. The recruitment department requires a doctor's note for missing one day, but this is not a company policy, just that one department and when asked why, they claim it has "always been that way" rather than giving a legitimate reason. Thankfully I never had to miss a day. And don't even dare missing a day due to children or family reasons as only the head of that department holds that special privilege. Gossip is a big issue here as well. It was difficult to get any work done with all of the drama propagated by the managers themselves. Awful work environment, I cringe every time I think about my time spent working there.

    Advice to Management

    Get rid of the management you have now in that department.


  7. Helpful (10)

    "Treat Project Associates, Method Developers POORLY!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Document Coordinator in Austin, TX
    Current Employee - Document Coordinator in Austin, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Worldwide Clinical Trials full-time (More than 8 years)

    Pros

    There is a backlog of work from being understaffed, so you will never be bored.

    Cons

    They don't properly staff departments, since people leaving so quickly. Management requires employees to work awful hours. Pay is stagnant. Management wants people to interview and show skills for new positions, but they don't offer pay increases for moving into needed positions.

    HR is a sad joke. They have a "Take it or leave it" policy. They don't even know where people are located in the buildings.

    Training is practically non-existent. It's mostly on-the-job, so you will constantly have to work with immature, untrained new hires that make too many mistakes.

    Advice to Management

    Bow out and allow yourselves to be replaced by people with higher standards and leadership abilities.

  8. Helpful (4)

    "Worst ever."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management in Austin, TX
    Former Employee - Management in Austin, TX
    Doesn't Recommend
    Negative Outlook

    I worked at Worldwide Clinical Trials (More than 5 years)

    Pros

    The people are great.

    Cons

    Management continuously makes the same bad decisions over and over. There is absolutely no work-life balance - employees are expected to be available 24/7 at all times. Environment is utterly toxic.

    Advice to Management

    Consider the feedback given by the many employees who have left since 2013.


  9. Helpful (1)

    "CRA"

    StarStarStarStarStar
    Current Employee - Clinical Research Associate I
    Current Employee - Clinical Research Associate I
    Recommends
    Positive Outlook

    I have been working at Worldwide Clinical Trials full-time (More than a year)

    Pros

    Flexibile work environement, acquring new studies so more oppurtunities for growth

    Cons

    More training needed for new employers


  10. Helpful (7)

    "Don't work here if you love yourself"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Antonio, TX
    Former Employee - Anonymous Employee in San Antonio, TX
    Doesn't Recommend
    Negative Outlook

    Pros

    The employees are your family. They are always there to pick you up when you have a bad day.
    The MDs are very helpful and always giving great feedback.

    Cons

    The HR is not helpful at all! Management does not understand when the employees are overworked. It's short staffed because the company has a high turnover rate yet they take on loads of studies that the company can't handle. It's like slave work almost because most staff do not get lunch breaks and they are so demanding when having things done on time with a handful of employees. This has been like this way for years so clearly no one wants to fix the company until it shuts down.

    Advice to Management

    Figure it out before you lose everything.


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